Interested in trying it free for 30 days?Schedule a Demo
Very sorry for the communication breakdown! Tarek, our Finance Director will be reaching out.
Good afternoon Mark,
First off, thank you for taking the time this morning to chat with me about your experience. As stated when we discussed it, by no means do I ever want a disconnect from start to finish in regards to our sales process.
Please let me know what it takes to have the chance of earning a re-score and providing you with the 5/5 service that you originally deserved. This survey, while providing important information to me on the process, also truly impacts John as it is his personal report card.
I'm happy to assist in anyway that I can to help not only us as a dealership improve and grow, but also make sure that John has a chance for a perfect survey as well.
Thanks Mark and I look forward to hearing from you. PS - I have to send you this email twice due to the 2 surveys, so apologies for that!