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SureCritic / Hyundai Dealer / Hyundai of Wesley Chapel / JAMES POWERS
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JAMES POWERS

Hyundai of Wesley Chapel
Overall Rating
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(1026 reviews)
69

Reviews of JAMES POWERS

SD
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SONJA D.
Wesley Chapel, FL
2011 Hyundai Veracruz
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/08/2014
Service Type: Maintenance
verified customerVerified Customer
Category: Service
captaindavedesonier
excelent
Recommended
Troy M., Service Manager from Hyundai of Wesley Chapel responded on 01/08/2014 08:57 AM

Thank you for your response.

Nick Dorsey
813-751-0999
ndorsey@hyundaiofwesleychapel.com
Employees worked with
JP
JAMES POWERS
GC
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GONZALO C.
Tampa, FL
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/02/2014
Service Type: Maintenance
verified customerVerified Customer
Category: Service
The facility compex appear to be too small for the size of the dealership.
I went for my first year oil change and the three month multi-point inspection. I asked if I could get a free car wash and was told yes; However, when the car was delivered, it was still wet. I asked if this was a normal practice after a car wash and was told yes.... The matter was quickly resolved by your representative who offered to dry it, and in deed, did it. Thank you for the extra effort he deserves a sign of appreciation. But then again, I believe that after a car wash the delivery of a wet car to a customer is unacceptable, even for a courtesy wash. Don't you agree?
Recommended
Troy M., Service Manager from Hyundai of Wesley Chapel responded on 01/02/2014 06:24 AM

thank you for your response.

Nick Dorsey
813-751-0999
ndorsey@hyundaiofwesleychapel.com
Employees worked with
JP
JAMES POWERS
SP
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STEFAN P.
Wesley Chapel, FL
2013 Hyundai Tucson
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
11/19/2013
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Story of an oil change
You'd think that 4 hours would be plenty of time for an oil change, right? You'd think that 4 hours would be plenty of time to get your car that 10 minute inspection that they say makes getting oil changes at the dealer worth it. You'd think that 4 hours would be plenty of time to get fluids topped off when your oil needs to be changed, as specified in the terms of your oil change. Well if you thought any of those things about Hyundai of Wesley Chapel, you'd be dead wrong.
Not Recommended
Troy M., Service Manager from Hyundai of Wesley Chapel responded on 11/25/2013 08:08 AM

Left messages for customer to address concerns. No response. 

Nick Dorsey
813-751-0999
ndorsey@hyundaiofwesleychapel.com
Employees worked with
JP
JAMES POWERS
RM
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RHONDA M.
Wesley Chapel, FL
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/31/2013
Service Type: Repair
verified customerVerified Customer
Category: Service
Great, fast service
My car wouldn't start and I was able to get free roadside assistance and a service appointment immediately after my car was started. The fast roadside and maintenance service enabled me to go on with my day with very little interruption. Love Hyundai of Wesley Chapel!
Recommended
Troy M., Service Manager from Hyundai of Wesley Chapel responded on 10/31/2013 08:16 AM

Thank you for your response.

Nick Dorsey
813-751-0999
ndorsey@hyundaiofwesleychapel.com
Employees worked with
JP
JAMES POWERS
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