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SureCritic / Hyundai Dealer / Oxmoor Hyundai / LACEY BOBOWSKI
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LACEY BOBOWSKI

Oxmoor Hyundai
Hello, I've been working for Hyundai for just around 3 years. I'm also a 3rd time Hyundai owner. Please contact me for service or any questions on your Hyundai!
Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(77 reviews)
81

Reviews of LACEY BOBOWSKI

Verified Customer
Louisville, KY
2013 Hyundai Elantra
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
01/12/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Employees don’t wear masks.
If you are concerned about your health at all during the COVID-19 pandemic, do not go here. Two employees were unmasked for the entire time my vehicle was serviced. One of them kept hanging out inside, unmasked, by the customer waiting area no less.
Not Recommended
JEREMY M. from Oxmoor Hyundai responded on 01/13/2021 10:57 AM

Thank you taking your time out to let us know how we are performing. I do apologize for your experience with employees that were not following proper protocol with wearing a mask. I spoke with Lacey in regards to your conversation to determine the employees involved & have addressed the individuals involved. Again, I do apologize for your experience and look forward to servicing your vehicle needs in the future.

Thanks,
Jeremy Moody
 

Employees worked with
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LACEY BOBOWSKI
Verified Customer
Louisville, KY
2015 Hyundai Sonata
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/02/2020
verified customer Verified Customer
Category: Service
A great place to take your automobile.
I was completely satisfied with the service and some extra benefits added that were added. The car was finished in the timeframe they gave. I feel good about taking my car to the dealership where I purchased the auto.
Recommended
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
11/30/2020
Service Type: Maintenance
Category: Service
They're able to do regular service work like an oil change or diagnose and fix complicated problems.
I had a regular oil change and they treated me fairly.
Recommended
Gabrielle R. from Oxmoor Hyundai responded on 12/01/2020 06:22 AM

Hi Karen, 
  I am so glad to hear that our staff was able to assist you with your vehicle's oil change and changing out your damaged wiper blades. I see that you rated us with only a 1 star, is there anything I can do to improve your experience with us? Please feel free to contact me at your earliest convenience. Thank you, 

 Gabrielle Robertson 
Social Spokesperson
grobertson@oxmoorautogroup.com
502-614-6141

Employees worked with
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LACEY BOBOWSKI
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