Overview

Overall Rating 4.54/5Overall Rating 4.54/5Overall Rating 4.54/5Overall Rating 4.54/5rating 4.54

1356 Reviews

ReScore Reviews™ (11)

ReScore
Overall Rating 2.5454518/5Overall Rating 2.5454518/5rating 2.5454518rating 2.5454518rating 2.5454518
Original
Overall Rating 2.09091/5Overall Rating 2.09091/5rating 2.09091rating 2.09091rating 2.09091
92% Would Recommend
100% Business Response
Latest Review 3 days ago

Reviews


CC
Charles C.
Shelbyville, KY
2017 Hyundai Tucson
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/24/2018 Category: Service
Seamless
Seamless Service and they handed me my keys before they handed me the bill!
JEREMY M. from Oxmoor Hyundai responded on 05/24/2018

Thank you for taking the time to fill out this review. We appreciate your business and feedback very much and look forward to servicing your vehicle needs in the future.
Thanks,
Jeremy Moody


JH
Jamie H.
Louisville, KY
2014 Hyundai Tucson
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Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
05/24/2018 Category: Service
Costlier and longer wait than anticipated
I spent $126 on an oil change and replacement of two air filters. I also had to wait more than an hour as the first appointment. I believe the work was done well and the staff were friendly but these other factors would discourage me from returning if I did not have to due to the warranty.
JEREMY M. from Oxmoor Hyundai responded on 05/24/2018

Thank you for taking the time to fill out this review. We appreciate your business and feedback very much and look forward to servicing your vehicle needs in the future.
Thanks,
Jeremy Moody


TB
Tiarra B.
Louisville, KY
2013 Hyundai Santa Fe S
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/23/2018 Category: Service
Great service, tech guys
Service manager kept me updated on the status of my vehicle. All but 1 of the promises made upon purchase of my while were fulfilled successfully.
JEREMY M. from Oxmoor Hyundai responded on 05/23/2018

Thank you for taking the time to fill out this review. We appreciate your business and feedback very much and look forward to servicing your vehicle needs in the future.
Thanks,
Jeremy Moody


AG
Antwone G.
Louisville, KY
2018 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2018 Category: Service
Excellent service as well as staff!
Excellent service as well as staff!
JEREMY M. from Oxmoor Hyundai responded on 05/23/2018

Thank you for taking the time to fill out this review. We appreciate your business and feedback very much and look forward to servicing your vehicle needs in the future.
Thanks,
Jeremy Moody


KP
Kenneth P.
Louisville, KY
2012 Hyundai Genesis
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/23/2018 Category: Service
Service and major issue, ACC
Always quality. But this time the cruise control, ACC, was malfunctioning. Huge price to fix. I feel, after reviewing and reading numerous customer contacts online, that this is clearly a warranty item. I will now have to pursue options.

Other than this I gave always been satisfied.
JEREMY M. from Oxmoor Hyundai responded on 05/23/2018

Thank you for taking the time to fill out this review. We appreciate your business and feedback very much and look forward to servicing your vehicle needs in the future.
Thanks,
Jeremy Moody


DG
Daniel G.
Louisville, KY
2013 Hyundai Elantra
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/23/2018 Category: Service
na
na
JEREMY M. from Oxmoor Hyundai responded on 05/23/2018

Thank you for taking the time to fill out this review. We appreciate your business and feedback very much and look forward to servicing your vehicle needs in the future.
Thanks,
Jeremy Moody


Anonymous avatar
Verified Customer
Louisville, KY
2011 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/20/2018 Category: Service
Michelle
Every time I go in for service on my car, they are professional and always get the work done timely, and the shuttle service is the best use it every time I have to bring my car in.
JEREMY M. from Oxmoor Hyundai responded on 05/21/2018

Thank you for taking the time to fill out this review. We appreciate your business and feedback very much and look forward to servicing your vehicle needs in the future.
Thanks,
Jeremy Moody


Anonymous avatar
Verified Customer
Louisville, KY
2017 Hyundai Santa Fe S
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2018 Category: Service
Another good job
Work was completed on time as usual
JEREMY M. from Oxmoor Hyundai responded on 05/20/2018

Thank you for taking the time to fill out this review. We appreciate your business and feedback very much and look forward to servicing your vehicle needs in the future.
Thanks,
Jeremy Moody


Anonymous avatar
Verified Customer
Louisville, KY
2015 Hyundai Santa Fe S
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2018 Category: Service
Good service again
Work was completed on time as usual
JEREMY M. from Oxmoor Hyundai responded on 05/20/2018

Thank you for taking the time to fill out this review. We appreciate your business and feedback very much and look forward to servicing your vehicle needs in the future.
Thanks,
Jeremy Moody


JB
Jane B.
Jeffersonville, IN
2016 Hyundai Tucson
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2018 Category: Service
The service mgr., Jim.
Excellent service!
JEREMY M. from Oxmoor Hyundai responded on 05/18/2018

Thank you for taking the time to fill out this review. We appreciate your business and feedback very much and look forward to servicing your vehicle needs in the future.
Thanks,
Jeremy Moody


JW
Julius W.
Louisville, KY
2013 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2018 Category: Service
Excellent services
Great services and nice people.
JEREMY M. from Oxmoor Hyundai responded on 05/18/2018

Thank you for taking the time to fill out this review. We appreciate your business and feedback very much and look forward to servicing your vehicle needs in the future.
Thanks,
Jeremy Moody


RC
Roger C.
Louisville, KY
2017 Hyundai Tucson
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2018 Category: Service
Customer
Service was excellent & completed in excellent time
JEREMY M. from Oxmoor Hyundai responded on 05/16/2018

Thank you for taking the time to fill out this review. We appreciate your business and feedback very much and look forward to servicing your vehicle needs in the future.
Thanks,
Jeremy Moody


PA
Phillip A.
Louisville, KY
2014 Hyundai Sonata
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/16/2018 Category: Service
Attentive
Very well but forgot to provide the car wash.
JEREMY M. from Oxmoor Hyundai responded on 05/16/2018

Thank you for taking the time to fill out this review. We appreciate your business and feedback very much and look forward to servicing your vehicle needs in the future.
Thanks,
Jeremy Moody


Anonymous avatar
Verified Customer
Georgetown, IN
2017 Hyundai Santa Fe S
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2018 Category: Service
Service Dept
This was my first service visit for my Santa Fe, and everything went smoothly. They were professional and serviced my vehicle in a very timely manner. Highly satisfied.
JEREMY M. from Oxmoor Hyundai responded on 05/16/2018

Thank you for taking the time to fill out this review. We appreciate your business and feedback very much and look forward to servicing your vehicle needs in the future.
Thanks,
Jeremy Moody


LP
Lauren P.
Louisville, KY
2011 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/14/2018 Category: Service
N/A
N/A
JEREMY M. from Oxmoor Hyundai responded on 05/15/2018

Thank you for taking the time to fill out this review. We appreciate your business and feedback very much and look forward to servicing your vehicle needs in the future.
Thanks,
Jeremy Moody


RG
Ronald G.
Shelbyville, KY
2010 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/14/2018 Category: Service
Good service in the service dept
Service advisor James Upton (name on my receipt) was very friendly, good personality. He explained in detail what was needed and why, even showed me pictures. Gave recommendations on other services that would need to be done soon. Better do what you got to do to keep him. I will definitely go back now that he's there. I had stopped using Oxmoor service dept. because the lady that worked it before hated her job and you could tell. Give him a raise!
JEREMY M. from Oxmoor Hyundai responded on 05/15/2018

Thank you for taking the time to fill out this review. We appreciate your business and feedback very much and look forward to servicing your vehicle needs in the future.
Thanks,
Jeremy Moody


Anonymous avatar
Verified Customer
Shelbyville, KY
2012 Hyundai Tucson
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/14/2018 Category: Service
Service
Oil changed.
JEREMY M. from Oxmoor Hyundai responded on 05/14/2018

Thank you for taking the time to fill out this review. We appreciate your business and feedback very much and look forward to servicing your vehicle needs in the future.
Thanks,
Jeremy Moody


Anonymous avatar
Verified Customer
Louisville, KY
2014 Hyundai Accent
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/13/2018 Category: Service
Reliable
Service is reliable and efficient.
JEREMY M. from Oxmoor Hyundai responded on 05/14/2018

Thank you for taking the time to fill out this review. We appreciate your business and feedback very much and look forward to servicing your vehicle needs in the future.
Thanks,
Jeremy Moody


Anonymous avatar
Verified Customer
Louisville, KY
2007 Hyundai Entourage
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2018 Category: Service
Awesome service!
I had another great experience! Staff are always helpful and courteous and I never feel pressured to have unnecessary maintenance.
JEREMY M. from Oxmoor Hyundai responded on 05/11/2018

Thank you for taking the time to fill out this review. We appreciate your business and feedback very much and look forward to servicing your vehicle needs in the future.
Thanks,
Jeremy Moody


GH
Gary H.
Goshen, KY
2017 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/10/2018 Category: Service
Service
Great Servicee
JEREMY M. from Oxmoor Hyundai responded on 05/11/2018

Thank you for taking the time to fill out this review. We appreciate your business and feedback very much and look forward to servicing your vehicle needs in the future.Thanks,Jeremy Moody