Overview

Overall Rating 4.58/5Overall Rating 4.58/5Overall Rating 4.58/5Overall Rating 4.58/5rating 4.58

1824 Reviews

ReScore Reviews™ (12)

ReScore
Overall Rating 2.75/5Overall Rating 2.75/5rating 2.75rating 2.75rating 2.75
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
92% Would Recommend
100% Business Response
Latest Review about 8 hours ago

Reviews


Verified Customer
Madison, IN
2018 Hyundai Sonata
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
05/22/2019 Category: Service
Best place to buy car but not for service. Customer service was not to the mark.
Best place to buy car but not for service. Customer service was not to the mark.
JEREMY M. from Oxmoor Hyundai responded on 05/22/2019

Thank you for taking the time to fill out this review. We appreciate your business and feedback very much and look forward to servicing your vehicle needs in the future.
Thanks,
Jeremy Moody


 


NT
Nick T.
Louisville, KY
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/22/2019 Category: Service
Very knowledgeable customer service representatives.
They do a great job of completing the service needed on time.
JEREMY M. from Oxmoor Hyundai responded on 05/22/2019

Thank you for taking the time to fill out this review. We appreciate your business and feedback very much and look forward to servicing your vehicle needs in the future.
Thanks,
Jeremy Moody


Verified Customer
Louisville, KY
2019 Hyundai Santa Fe X
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2019 Category: Service
All the staff I encountered were very friendly, and efficient. The lobby was a very pleasant atmosphere.
Awesome experience.
JEREMY M. from Oxmoor Hyundai responded on 05/22/2019

Thank you for taking the time to fill out this review. We appreciate your business and feedback very much and look forward to servicing your vehicle needs in the future.
Thanks,
Jeremy Moody


Verified Customer
Louisville, KY
2012 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2019 Category: Service
Great service
Great trip this time! Quick to get everything done and they didn’t try to sell me stuff I don’t need.
JEREMY M. from Oxmoor Hyundai responded on 05/21/2019

Thank you for taking the time to fill out this review. We appreciate your business and feedback very much and look forward to servicing your vehicle needs in the future.
Thanks,
Jeremy Moody


RM
Raymond M.
Louisville, KY
2019 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/20/2019 Category: Service
My Review
The people
JEREMY M. from Oxmoor Hyundai responded on 05/21/2019

Thank you for taking the time to fill out this review. We appreciate your business and feedback very much and look forward to servicing your vehicle needs in the future.
Thanks,
Jeremy Moody


PG
Penelope G.
Louisville, KY
2012 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/20/2019 Category: Service
The technician(?) Jim. U who checks me in. Very considerate and careful.
Jim Upton is an excellent service technician, thorough, considerate and careful.
JEREMY M. from Oxmoor Hyundai responded on 05/20/2019

Thank you for taking the time to fill out this review. We appreciate your business and feedback very much and look forward to servicing your vehicle needs in the future.
Thanks,
Jeremy Moody


Verified Customer
Shelbyville, KY
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/20/2019 Category: Service
Recall Service Review
Service always timely and as projected. Friendly associates and easy to do business with. Would use more often but is a 60 mile round trip from my house and is only reason I dont.
JEREMY M. from Oxmoor Hyundai responded on 05/20/2019

Thank you for taking the time to fill out this review. We appreciate your business and feedback very much and look forward to servicing your vehicle needs in the future.
Thanks,
Jeremy Moody


Verified Customer
New Albany, IN
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2019 Category: Service
Great Service as Always
They are always quick and accommodating and never try to take advantage of you.
JEREMY M. from Oxmoor Hyundai responded on 05/18/2019

Thank you for taking the time to fill out this review. We appreciate your business and feedback very much and look forward to servicing your vehicle needs in the future.
Thanks,
Jeremy Moody


JW
Julius W.
Louisville, KY
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2019 Category: Service
Excellent services
Excellent services.
JEREMY M. from Oxmoor Hyundai responded on 05/18/2019

Thank you for taking the time to fill out this review. We appreciate your business and feedback very much and look forward to servicing your vehicle needs in the future.
Thanks,
Jeremy Moody


CS
Christina S.
White Plains, KY
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2019 Category: Service
They have my business!
They always take care of me and treat me like family. What great service
JEREMY M. from Oxmoor Hyundai responded on 05/17/2019

Thank you for taking the time to fill out this review. We appreciate your business and feedback very much and look forward to servicing your vehicle needs in the future.
Thanks,
Jeremy Moody


Verified Customer
Georgetown, IN
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2019 Category: Service
Great service
I've never had a problem with their service department. Very satisfied.
JEREMY M. from Oxmoor Hyundai responded on 05/15/2019

Thank you for taking the time to fill out this review. We appreciate your business and feedback very much and look forward to servicing your vehicle needs in the future.
Thanks,
Jeremy Moody


NH
Natalie H.
Louisville, KY
2016 Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/14/2019 Category: Service
Tire repair
Space and scheduling was great. Frustrated that original tires did not come close to mileage they were said they would meet but fixed timely and affordably.
JEREMY M. from Oxmoor Hyundai responded on 05/14/2019

Thank you for taking the time to fill out this review. We appreciate your business and feedback very much and look forward to servicing your vehicle needs in the future.
Thanks,
Jeremy Moody


MB
Michael B.
Shepherdsville, KY
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/10/2019 Category: Service
Star service
Always great dealing with this service department. No pressure sales and they tell it like it is.
JEREMY M. from Oxmoor Hyundai responded on 05/11/2019

Thank you for taking the time to fill out this review. We appreciate your business and feedback very much and look forward to servicing your vehicle needs in the future.
Thanks,
Jeremy Moody


SJ
Stephan J.
La Grange, KY
2019 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/10/2019 Category: Service
Consistently Excellent
Always a good experience with the current staff in the service department. Shout out to J. Upton!
JEREMY M. from Oxmoor Hyundai responded on 05/10/2019

Thank you for taking the time to fill out this review. We appreciate your business and feedback very much and look forward to servicing your vehicle needs in the future.
Thanks,
Jeremy Moody


Verified Customer
Louisville, KY
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/10/2019 Category: Service
Good service
Friendly, courteous staff.
JEREMY M. from Oxmoor Hyundai responded on 05/10/2019

Thank you for taking the time to fill out this review. We appreciate your business and feedback very much and look forward to servicing your vehicle needs in the future.
Thanks,
Jeremy Moody


MR
Marian R.
Shelbyville, KY
2013 Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/09/2019 Category: Service
Elantra
Service was good.
JEREMY M. from Oxmoor Hyundai responded on 05/10/2019

Thank you for taking the time to fill out this review. We appreciate your business and feedback very much and look forward to servicing your vehicle needs in the future.
Thanks,
Jeremy Moody


EH
Eddie H.
Louisville, KY
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/08/2019 Category: Service
Great
Great
JEREMY M. from Oxmoor Hyundai responded on 05/09/2019

Thank you for taking the time to fill out this review. We appreciate your business and feedback very much and look forward to servicing your vehicle needs in the future.
Thanks,
Jeremy Moody


Verified Customer
Louisville, KY
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/07/2019 Category: Service
Review
Always welcoming!
JEREMY M. from Oxmoor Hyundai responded on 05/07/2019

Thank you for taking the time to fill out this review. We appreciate your business and feedback very much and look forward to servicing your vehicle needs in the future.
Thanks,
Jeremy Moody


JS
Joey S.
Louisville, KY
2012 Hyundai Azera
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/07/2019 Category: Service
Fast & Accurate!
My service adviser, Jim Upton always gets my appointment set up, and the service is completed on time and accurate. With my busy schedule, that is very important to me, plus the service or repair is done right the first time so I don't have to make another trip to the dealership for the same problem.
JEREMY M. from Oxmoor Hyundai responded on 05/07/2019

Thank you for taking the time to fill out this review. We appreciate your business and feedback very much and look forward to servicing your vehicle needs in the future.
Thanks,
Jeremy Moody


Verified Customer
Louisville, KY
2013 Hyundai Santa Fe S
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/06/2019 Category: Service
Worth the wait.
I was disappointed that my engine had to be replaced twice (one recall, one computer update glitch) BUT very happy with the outcome once the corporate techs figured out the real problem. I was provided a loaner vehicle each time my car was in Oxmoor shop. A total of over a month. Thanks Oxmoor!
JEREMY M. from Oxmoor Hyundai responded on 05/06/2019

Thank you for taking the time to fill out this review. We appreciate your business and feedback very much and look forward to servicing your vehicle needs in the future.
Thanks,
Jeremy Moody