Business Solutions

MD
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MARCUS DOMINGUEZ

Overall Rating
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(4 reviews)
69
Send a Message to MARCUS

SN
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S N.
Laurel, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/31/2022
10
Category: Service
Excellent customer service!
The personal call is the kind of service that you don’t see often. Thank you!
MARCUS D. from Pohanka Hyundai responded on 04/03/2022

Thanks a lot for taking the time to speak with me! Its invaluable to learn our strengths and weaknesses so that we continue to do our best in providing exceptional customer service. I'm sorry that all of our staff isn't always at their best however we will be making the necessary improvements to ensure a consistent and quality experience for each of our clients. Your feedback is truly appreciated and we look forward to seeing you again soon!

Employees worked with

RM
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Richard M.
Bowie, MD
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/28/2022
verified customer Verified Customer
10
Category: Service
Oil Change and brake inspection
Marcus was great and is very detail and show me everything on my inspection report that i need to take of as soon as i can

RM
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Richard M.
Bowie, MD
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/28/2022
verified customer Verified Customer
10
Category: Service
Oil Change and brake inspection
Marcus was great and is very detail and show me everything on my inspection report that i need to take of as soon as i can

Original Review
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/24/2022
Service Type: Maintenance
9
Category: Service
Great service job
Great service job done on my car with an inspection list of of items i need to fix soon and my car was clean when i picked it up.
MARCUS D. from Pohanka Hyundai responded on 02/25/2022

Thank you for the feedback! We will be in contact to discuss your recent service visit. 


KW
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Krista W.
Joint Base Andrews, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/09/2022
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Excellent customer service
I always receive excellent customer service at Pohanka Hyundai. I purchased my car at a different dealership but have taken it to Pohanka for all my service needs. I and my car are treated as if I bought it from them. I would definitely recommend Pohanka Hyundai.
MARCUS D. from Pohanka Hyundai responded on 02/12/2022

Thank you for the kind words! We're happy to hear that you've had nothing but great experiences with us and we look for to continuing to earn your business in the future. 


DR
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Denise R.
Fort Washington, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/04/2022
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Positive Experience
First communication is always a lasting effect. Marcus introduced himself with a smile and positive demeanor. He explained step by step information concerning the service for my car. He also asked if I had any concerns or questions. Now that was very important to me. My whole service experience was excellent!!!!!
MARCUS D. from Pohanka Hyundai responded on 02/04/2022

Thank you for the positive feedback! We look forward to continuing to provide excellent service in the future!

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