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SureCritic / New Car Dealer / Vancouver Toyota / Nick Audrey
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Nick Audrey

Vancouver Toyota
Overall Rating
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(28 reviews)
61

Reviews of Nick Audrey

PD
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PATRICK D.
Bend, OR
Toyota Tundra 2WD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/09/2022
verified customerVerified Customer
10
2022 Tundra purchase
Great experience, they are a very well organized dealer who know their vehicles. I got the best price in the northwest on the truck that I wanted with no up sale push.
Lynn Q., Customer Service Rep from Vancouver Toyota responded on 05/09/2022 04:27 PM

Hi Patrick, 
Thank you for your review of our Dealership. We appreciate our customers here at McCord's Vancouver Toyota.
Enjoy your new ride!
Sincerely,

Lynn Quiding
Customer Service Representative
3602535403
Employees worked with
FB
Flynn Bernardi
ME
Michael Emmons
NA
Nick Audrey
Verified Customer
Vancouver, WA
Toyota RAV4
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/07/2023
verified customerVerified Customer
8
Friendly and Supportively
Ease in going through the purchase and trade-in process
Lynn Q., Customer Service Rep from Vancouver Toyota responded on 08/07/2023 03:08 PM

Thank you for your kind feedback! We are delighted to hear that you had an easy experience with us and appreciate your business. Let us know if there's anything else we can do to make your next visit even better.

Lynn Quiding
Customer Service Representative
3602535403
Employees worked with
NA
Nick Audrey
CO
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CONNIE O.
Bremerton, WA
Toyota RAV4
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/24/2023
verified customerVerified Customer
7
Car Purchase
Overall, the experience was good. I like negotiating prior to arrival. My only complaint was being told my trade in value was one amount and being offered another with the explanation given. Then seeing my used car listed two days later on your website for several thousand dollars more than the original offer. So in other words you cleaned up on my trade in. I can see now I should have held firm on my original offer or came down slightly but not the 3500 I did come down. Nick was very personable and did a great job showing us the features of the car.
Lynn Q., Customer Service Rep from Vancouver Toyota responded on 07/24/2023 12:54 PM

Thank you for your review, Connie. We are sorry to hear that you feel you were not offered a fair price for your trade in. We have a policy of offering fair market value and we are disappointed to hear that you felt it was not the case. Nick is great at showing our customers the features of our cars and we are thankful for your kind words about him. We appreciate that you chose Vancouver Toyota for your car-buying experience and we hope you enjoy your new car.

Lynn Quiding
Customer Service Representative
3602535403
Employees worked with
NA
Nick Audrey
Verified Customer
Vancouver, WA
Toyota Highlander
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/16/2023
verified customerVerified Customer
8
Courteous & Professional
My vehicle was serviced within the time promised.
Lynn Q., Customer Service Rep from Vancouver Toyota responded on 07/16/2023 09:14 AM

Thank you for trusting us to take care of your vehicle! We are glad that we exceeded your expectations and managed to get your vehicle serviced within the time promised. We hope to continue to provide a service that meets your satisfaction.

Lynn Quiding
Customer Service Representative
3602535403
Employees worked with
NA
Nick Audrey
BL
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BONNIE L.
Portland, OR
Toyota TUNDRA
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
02/14/2024
verified customerVerified Customer
8
Whole process was over 5 hours!!! Way too longz
The whole process in buying this new vehicle took over 4 hours, way too long for comfort. Waiting for a lot of other people going through finance was a long wait as well.This was my 4th purchase of a new vehicle and I expected better service!
Employees worked with
NA
Nick Audrey
PG
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PORTLAND G.
Portland, OR
Toyota Tacoma 4WD
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
12/15/2022
verified customerVerified Customer
3
Great/Not great service
The purchasing of the vehicle and the staff were fantastic, got to see lots of options and finally picked one, took it for a test drive and then purchased the vehicle. Nick (5 stars)
The only problem was I was purchasing the truck for my company and told the staff on several occasions that the truck would be owned by my company and not me and should not appear on my personal credit report. I was assured that it would not show up on my credit report. Unfortunately, I recently received my personal credit report and low and behold the new truck is on my personal credit report. Now I have to figure out a way to get it off of my personal credit report because the truck is not owned by me personally but is owned by my company. (1 star)
Lynn Q., Customer Service Rep from Vancouver Toyota responded on 12/16/2022 05:28 AM

I will have someone from my Sales Staff reach out to you to discuss your situation. We appreciate our customers here at McCord's Vancouver Toyota.
Sincerely,

Lynn Quiding
Customer Service Representative
3602535403
Employees worked with
NA
Nick Audrey
VK
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VINEETA K.
Vancouver, WA
Toyota Corolla
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
07/24/2023
verified customerVerified Customer
0
Service
Battery was not replaced and car was ready to be picked up.
I had paid for battery. Luckily i didnt drive off or would have been stranded. Very bad customer service.
Lynn Q., Customer Service Rep from Vancouver Toyota responded on 07/26/2023 11:24 AM

Hi Vineeta,
We disclosed to you the day you had service, that we had two vehicles in for service with the same tag number on the set of keys. This was an human error and we apologize for this and for your battery not being installed initially, and have taken measures so this doesnot happen again. We made the situation right for you as soon as this was brought to our attention.  We value our customers here at McCord's Vancouver Toyota.
Sincerely,

Lynn Quiding
Customer Service Representative
3602535403
Employees worked with
NA
Nick Audrey
VK
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Vineeta K.
Vancouver, WA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
07/24/2023
0
Category: Service
Scammers
I took my car in to get a battery replaced and when I went to leave it wouldn't start. Turns out they never replaced it at all. They tried to scam me out of a battery. Then when I call and try to talk to the manager they don't answer, or are always gone. My husband too, every time he went he would magically have a flat tire?? Scam! Beware!
Lynn Q., Customer Service Rep from Vancouver Toyota responded on 07/25/2023 05:28 AM

We apologize for the unacceptable experience you had at Vancouver Toyota. We take customer satisfaction very seriously we have interviewed all involved and reached out to you to discuss our findings. We want to ensure that a situation like this does not occur again. 

Sincerely,

Lynn Quiding
Customer Service Representative
3602535403
Lynn Q., Customer Service Rep from Vancouver Toyota responded on 07/25/2023 11:28 AM

We disclosed to you the day you had service, that we had two vehicles in for service with the same tag number on the set of keys. This was an human error and we apologize for this and for your battery not being installed initially, and have taken measures so this doesnot happen again. We made the situation right for you as soon as this was brought to our attention.  We value our customers here at McCord's Vancouver Toyota.
Sincerely, 

Lynn Quiding
Customer Service Representative
3602535403
Employees worked with
NA
Nick Audrey
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