Business Solutions

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Nick Williamson

Shop Manager
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(9 reviews)
78
Send a Message to Nick

PG
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PAULETTE G.
Springfield, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/13/2022
verified customer Verified Customer
10
Muffler Work
Needed a muffler part replaced and went other places for help no one could help. My car was parked for weeks and my mom suggested I take to Midas. So did the repairs were done the same day! Thank you Midas.
Nick W. from Midas of Boston Road responded on 03/15/2022

THANKS PAULETTE .WE LOOK FORWARD TO SERVICING YOUR CAR IN THE FUTURE ...

Employees worked with

Verified Customer
Springfield, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/09/2022
verified customer Verified Customer
10
Midas
They are ALWAYS respectful
Nick W. from Midas of Boston Road responded on 03/09/2022

Thank you for the kind words and the nice review . See you soon .

Employees worked with

Verified Customer
Springfield, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/06/2022
verified customer Verified Customer
10
Excellent Service
I appreciate having an appt and getting in and out without a hassle. Excellent service.
Nick W. from Midas of Boston Road responded on 03/09/2022

Thanks for the review Marcus . I will see you soon .

Employees worked with

MB
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Michael B.
Three Rivers, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/05/2022
10
my last had wrong name of person
For some reason i wrote a review for this and it put the wrong person as the person i delt with it was not Jeremy it was nick great guy.
Nick W. from Midas of Boston Road responded on 03/09/2022

No problem Mike it happens all the time . Thanks for the reviews .

Employees worked with

BS
BRIAN S.
Springfield, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/19/2022
verified customer Verified Customer
10
Quick and efficient. Done with friendly care
I brought two cars in for oil changes without an appointment and they handled me no problem.
Nick W. from Midas of Boston Road responded on 02/22/2022

Thanks Brian. Ill see you soon .

Nick W. from Midas of Boston Road responded on 02/22/2022

Thanks Brian anytime .


SS
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SHERLEY S.
Springfield, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/18/2022
verified customer Verified Customer
10
Oil change
I was in line at jiffy lobe and my friend suggested Midas

I got out of line and went to Midas

Fast easy service better quality oil better price my new stop for oil change
Nick W. from Midas of Boston Road responded on 02/22/2022

Thank you Sherley . I will see you soon until then have a great day .

Employees worked with

Verified Customer
Springfield, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/11/2022
verified customer Verified Customer
10
Quick and painless
I set up an appointment for oil change and showed up at the time i set and with in 5 or ten min my car went into the garage and about 15 to 20 min later I was checking out the waiting area was clean no bad smells and it was not to cold or hot and the service was great
Nick W. from Midas of Boston Road responded on 02/15/2022

Thanks jahun . Im glad it was quick and easy . I look forward to seeing you at your next service . Nick Williamson Store Manager ....

Employees worked with

RG
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ROY G.
Wilbraham, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/08/2022
verified customer Verified Customer
10
Fast and easy... Great price
No more Dealer for me. They can do all the items for almost half the price
Nick W. from Midas of Boston Road responded on 02/11/2022

Thanks Roy for the 5 star review . i hope to see you for your next service .

Employees worked with

Verified Customer
Springfield, MA
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
02/05/2022
verified customer Verified Customer
5
Good service, terrible smell
I had scheduled everything over the phone and dropped my car off during after hours. Nick went out of his way to accommodate me and get the part I needed for my car. The service was really excellent and exactly what he quoted me. The only down side to the overall experience was that when I went to pick up the car and I opened the door to the office/waiting area I was immediately assaulted with the smell of cigarette smoke. It was very unpleasant! There wasn’t anyone actively smoking that I could see, but it was apparent that it is a very common practice. To make matters worse, when I got into my car , it also smelled of cigarettes. I had to drive home with my windows down in the winter time. Not very healthy or convenient. Not to mention, I have two kids with asthma. It is very unfortunate because of it wasn’t for this issue I would highly recommend this shop, but due to health concerns I can not.
Nick W. from Midas of Boston Road responded on 02/11/2022

Hi Tesia  I apologize for the bad experience. I will adress it with all my team mates.
If you come by my shop I will gladdly Fabreeze the interior of your car.
Please reach out to me Nick 413-783-2326.

Employees worked with

Displaying all 9 Review
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