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SureCritic / Brandfon Hyundai / RAFAEL I ONCE
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RAFAEL I ONCE

Brandfon Hyundai
Overall Rating
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(14 reviews)
93

Reviews of RAFAEL I ONCE

Verified Customer
Wilton, CT
2023 PALISADE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/20/2023
verified customer Verified Customer
9
Category: Sales
New Vehicle Purchase
Probably the best sales experience I have ever had. Rafael was not only the most knowledgeable salesman on every aspect of the vehicle but was extremely proactive in streamlining the paperwork and post-sale follow-up. The entire team at Branfon was exceptional.
Employees worked with
JE
JOHN W EVANS
WE
WESLEY EASTWOOD
RO
RAFAEL I ONCE
WJ
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WILLIAM J.
Guilford, CT
2023 ELANTRA N
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/09/2023
verified customer Verified Customer
10
Category: Sales
An good experience in term of purchasing a new car,
The dealer was competent, efficient and committed to making the process convenient for me in an informative and friendly manner.
Employees worked with
MC
MICHAEL CANTY
WE
WESLEY EASTWOOD
RO
RAFAEL I ONCE
Verified Customer
New Milford, CT
2023 ELANTRA N
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/20/2023
verified customer Verified Customer
7
Category: Sales
Sales staff very friendly
Sales staff was very friendly. Was able to answer all my questions in a timely manner. Sales Manager was a bit pushy though.
Employees worked with
MC
MICHAEL CANTY
WE
WESLEY EASTWOOD
RO
RAFAEL I ONCE
Verified Customer
Stamford, CT
2023 TUCSON
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/06/2022
verified customer Verified Customer
10
Category: Sales
Straightforward Process
Raphael was pleasant helpful knowledgeable and transparent. No high pressure sales tactics.
Employees worked with
JE
JOHN W EVANS
WE
WESLEY EASTWOOD
RO
RAFAEL I ONCE
BA
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BRIAN A.
Kansas City, MO
2023 IONIQ 5
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/08/2022
verified customer Verified Customer
10
Category: Sales
Easiest car purchase ever.
We have owned a lot of cars and this was the smoothest purchase ever. Numbers were exactly what they said. Raphael, management and finance were all great. Would definitely do business with Brandfon again!
Employees worked with
MC
MICHAEL CANTY
WE
WESLEY EASTWOOD
RO
RAFAEL I ONCE
PE
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Paul E.
Branford, CT
2022 Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/07/2022
verified customer Verified Customer
10
Category: Sales
Great
They made it quick and easy. I couldn't be happier.
Jack R. from Brandfon Hyundai responded on 03/08/2022 02:57 AM

thank you for trusting us with the purchase of your 2022 Kona. we truly appreciate your business.

please stay safe

jack ryan

Employees worked with
MC
MICHAEL CANTY
WE
WESLEY EASTWOOD
RO
RAFAEL I ONCE
MM
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Mabelyn M.
New Haven, CT
2022 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/03/2022
verified customer Verified Customer
10
Category: Sales
Great people to work with
Overall good experience, Rafael was great all the way thru the process. Only issue is that the car was missing the Hyundai digital key, had to be ordered.
Jack R. from Brandfon Hyundai responded on 02/03/2022 12:47 PM

thank you for trusting us with the purchase of your 2022 Santa Fe. we truly appreciate your business.

please stay safe!

jack ryan

Employees worked with
JE
JOHN W EVANS
WE
WESLEY EASTWOOD
RO
RAFAEL I ONCE
Verified Customer
Colchester, CT
2022 Hyundai Palisade
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/07/2021
verified customer Verified Customer
10
Category: Sales
Owen
Fast process, less than an hour and half, I got the keys and drove away
Jack R. from Brandfon Hyundai responded on 12/08/2021 02:53 AM

thank you for trusting us with the purchase of your 2022 Palisade. we truly appreciate your business.

have a happy holiday season and please stay safe

jack ryan

Employees worked with
MC
MICHAEL CANTY
WE
WESLEY EASTWOOD
RO
RAFAEL I ONCE
BW
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Bridget W.
East Haven, CT
2021 Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/26/2021
verified customer Verified Customer
Category: Sales
Brandfon
Excellent customer service and car selection
Recommended
Jack R. from Brandfon Hyundai responded on 06/02/2021 03:35 AM

thank you for trusting us with the purchase of your 2021 Kona. we truly appreciate your business.

please stay safe

jack ryan

Employees worked with
MC
MICHAEL CANTY
WE
WESLEY EASTWOOD
RO
RAFAEL I ONCE
CG
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Carmen G.
East Haven, CT
2020 Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/15/2020
verified customer Verified Customer
Category: Sales
Friendliness
I always purchase my vehicles in chevrolet but this decided to give hyundai a chance and I'm so glad I made this decision. Hyundai gave me a great deal. I recommend them to anybody.
Recommended
Jack R. from Brandfon Hyundai responded on 11/16/2020 03:12 AM

thank you for giving us an opportunity to help you with the purchase of your new vehicle. hopefully we met your expectations.

please stay safe

jack ryan

Employees worked with
MC
MICHAEL CANTY
WE
WESLEY EASTWOOD
RO
RAFAEL I ONCE
KE
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Kelly E.
Branford, CT
2021 Hyundai Palisade
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/07/2020
verified customer Verified Customer
Category: Sales
Thank you!
I’ve never had a better car shopping experience..and during a pandemic! Absolutely seamless.
Thank you Rafael, Mike Canty and Wes!
Recommended
Jack R. from Brandfon Hyundai responded on 11/12/2020 10:58 AM

thank you for the kind words and thank you for trusting us with your automotive needs.

please stay safe

jack ryan

Employees worked with
JE
JOHN W EVANS
WE
WESLEY EASTWOOD
RO
RAFAEL I ONCE
Verified Customer
New Haven, CT
2020 Hyundai Santa Fe
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/09/2020
verified customer Verified Customer
Category: Sales
Sales Representative
My sales rep Mr. Rafael Once was the best. He help me through the whole process. He answered every question and was very patient.
Recommended
Employees worked with
MC
MICHAEL CANTY
WE
WESLEY EASTWOOD
RO
RAFAEL I ONCE
MB
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Maria B.
North Haven, CT
2021 Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/09/2020
verified customer Verified Customer
Category: Sales
Great staff, good prices
My husband and I both bought cars from Rafael. He was very accommodating and helpful through out our whole process.
Recommended
Employees worked with
MC
MICHAEL CANTY
WE
WESLEY EASTWOOD
RO
RAFAEL I ONCE
YR
gravatar
Yanitza R.
New Haven, CT
2021 Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/04/2020
verified customer Verified Customer
Category: Sales
Welcoming group
I bought my first car and every part of the process was made easier and reassuring by my salesperson Rafael. Definitely recommend!
Recommended
Employees worked with
JE
JOHN W EVANS
WE
WESLEY EASTWOOD
RO
RAFAEL I ONCE
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