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SHAWN SMILEY

FINANCE MANAGER
Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(55 reviews)
86

MC
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Mikalia C.
Oceanside, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/22/2021
verified customer Verified Customer
Category: Sales
Great Purchase!
Thank you so much for all of your help!
Recommended

JS
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Jennifer S.
Temecula, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/04/2021
verified customer Verified Customer
Category: Sales
Great experience
Purchased a Palisade for my husband and had such a great experience with Jay and Temecula Hyundai that we returned the next month to purchase an Elantra for myself. Jay was awesome! Friendly, knowledgeable, and no-pressure. We made an appointment for our Elantra purchase and he had the exact car I wanted waiting for me when I arrived. The purchase was super fast and we couldn’t be happier!
Recommended

FS
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Flores S.
Temecula, CA
2021 Hyundai Sonata Hev
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/03/2021
verified customer Verified Customer
Category: Sales
Sales personnel
Easy people to work with.
Recommended

LT
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Lonnie T.
Corona, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/02/2021
verified customer Verified Customer
Category: Sales
Beyond pleased!
Had the best experience at Hyundai Temecula. I started out online and by the time I came in, I was already approved so the whole buying experience went fast and painless. Anthony and James are extremely friendly and honest. No pressure to buy! I feel they really care about their customers here. If you need a new vehicle, give them a try. You won’t be disappointed.
Recommended

RM
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Ronald M.
Menifee, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/25/2021
verified customer Verified Customer
Category: Sales
Ronald McKay
Great all around service ?
Recommended

Verified Customer
Hemet, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/24/2021
verified customer Verified Customer
Category: Sales
Ease in leasing a vehicle
Super easy transition from my previous lease to a new lease!
Recommended

DJ
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David J.
Temecula, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/04/2021
verified customer Verified Customer
Category: Sales
Professional Transaction
Anthony did a fantastic job as my salesperson! Patient, knowledgeable and worked with me to get the exact vehicle and terms I wanted. I would highly recommend him to family and friends.
Recommended

SA
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Stella A.
Winchester, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/10/2021
verified customer Verified Customer
Category: Sales
Great
FRIENDLY AND EXCELLENT CUSTOMER SERVICE....
Recommended

BM
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Brian M.
Murrieta, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/04/2021
verified customer Verified Customer
Category: Sales
The Service is Outstanding
Steve was there from the beginning, when I first research for a new 2021Hyundai Tucson on temeculahyundai.com. I've been a loyal Hyundai Owner since 1993 and my 2021Hyundai Tucson is my 5th Hyundai.
Recommended

IA
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Irene A.
Perris, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/15/2021
verified customer Verified Customer
Category: Sales
Sales perfection
The sales staff at Temecula Hyundai is the best I’ve ever seen. Israel went out of his way to explain everything to us in great detail.
Recommended

Verified Customer
Murrieta, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/12/2021
verified customer Verified Customer
Category: Sales
Staff
Staff very professional and willing to work with you.
Recommended

NM
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Nicholas M.
Temecula, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/23/2020
verified customer Verified Customer
Category: Sales
Sales department/service department
Jay sold me a brand new Elantra sport I love the car and Carlos the service manger is very helpful an has awesome customer service skills I really appreciate Carlos an jay I highly recommended this dealer for any one to buy a Hyundai
Recommended

DK
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DIANNE K.
Vista, CA
2023 TUCSON HEV
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/31/2022
verified customer Verified Customer
8
Category: Sales
Very good service
Great service !

Arnold J.
Valley Center, CA
2022 Hyundai Ioniq Phev
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/29/2021
verified customer Verified Customer
Category: Sales

Original Review
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/27/2021
10
Category: Sales
Great job.
The people at Hyundai Temecula was upfront with there answers to my questions and was very patient.
RICHARD D. from Temecula Hyundai responded on 10/28/2021 10:11 AM

Thank you for the outstanding review, You are a valued customer of Temecula Hyundai, I hope we can exceed your expectations everytime you visit. Thank you for speaking with Dean and agreeing to rescore .


Verified Customer
Murrieta, CA
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/23/2021
verified customer Verified Customer
Category: Sales
Good Service and Staff
I bought my first electric car, the Kona EV at Temecula Hyundai. The sales manager Pedro found the color that I asked for and Troy spent time with me explaining some of the features. I had to return to ask about the rebate for purchasing an electric car and I have already received the $1,500 check. Thank you as well to Freddy who answered my questions on all the features of the Ultimate model. I have lots to learn but no need to visit a gas station ever again. Thanks again to Pedro for his help.
Recommended

Original Review
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/20/2021
Category: Sales
Helpfulness in getting the model I wanted
I am happy with my Kona EV. My first electric car. It is a very smooth ride and the Ultimate has all the bells and whistled I could want except I have to still open the trunk by hand. Would have loved to have that touch feature. The dealership was helpful, especially Pedro for locating the color I wanted, Troy for working with us and Freddy for explaining and changing some of the settings for me. Hopefully I have many years of driving this car and no more visits for gas.
Recommended
RICHARD D. from Temecula Hyundai responded on 04/23/2021 11:01 AM

Spoke with Mrs Blair,applied for clean fuel rebate,and gave her a check for it. She has agreed to rescore. We also went over the equipment she did not understand

RICHARD D. from Temecula Hyundai responded on 04/23/2021 11:02 AM

handled issues, with customer.Sales Manager addresed concerns.


Verified Customer
Temecula, CA
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
12/14/2021
verified customer Verified Customer
2
Category: Sales
Horrible
I have commented on every box … go reread them ..
RICHARD D. from Temecula Hyundai responded on 12/17/2021 10:19 AM

Brad Cannon General Manager is trying to reach you regarding your experiance at Temecula Hyundai, Please give him a call @ 951-699-6807 ext 327


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