WE

WESLEY EASTWOOD

Brandfon Hyundai

Overall Rating

4.9

(111 reviews)

88

Reviews of WESLEY EASTWOOD

JL

JEFFREY L.

Woodbridge, CT

2023 PALISADE

09/11/2022

Verified Customer

6

Category: Sales

Love car but has issues

I need to be able to separate Brandfon from corporate Hyundai. With new cars, corporate needs to be able to answer all questions about parts/accessories/and features. To not know if the 2022 hitch will fit the 2023 model of the exact same car is unacceptable. Brandfon needs to be more responsive to emails. When I get an email from the GM and I respond with a request to email/call me and they don't, it's on them. Spending north of 50K on a car and the keyless entry and blue link not working and the dealership saying they can't do anything is unacceptable. Situation still not resolved. I should not have to wait 2 weeks for them to look into it and still not hear anything back. How many times can I hit reset on the radio????

Jack R. from Brandfon Hyundai responded on 09/15/2022 05:39 AM

good morning,

our Parts Manager Chris Vilette is working to try and get you some information from Hyundai.

thank you

Employees worked with

WESLEY EASTWOOD

JR

JOSE R.

East Haven, CT

2022 TUCSON

09/07/2022

Verified Customer

10

Category: Sales

bought a SUV Tucson 2022

best customer service. by John Mercado took time to understand what i was looking for, and what i can afford.

Jack R. from Brandfon Hyundai responded on 09/12/2022 04:41 AM

thank you for trusting us with the purchase of your 2022 Tucson. we truly appreciate your business.

please stay safe

jack ryan

Employees worked with

WESLEY EASTWOOD

DD

DENNIS D.

Wallingford, CT

2022 KONA

08/24/2022

Verified Customer

10

Category: Sales

New Kona

Moise Cisse was very helpful.

Employees worked with

WESLEY EASTWOOD

JP

JASON P.

Hamden, CT

2022 ELANTRA

08/20/2022

Verified Customer

10

Category: Sales

Great sales people

Keneth is great he is not your typical sales person he listens to what you want say in your price range and doesn’t try to just make a sale he want to get you in the right car

Jack R. from Brandfon Hyundai responded on 09/12/2022 04:40 AM

thank you for trusting us with the purchase of your 2022 Elantra. we truly appreciate your business.

please stay safe

jack ryan

Employees worked with

WESLEY EASTWOOD

Verified Customer

Millbrook, NY

2022 TUCSON HEV

08/16/2022

Verified Customer

10

Category: Sales

Great dealership - John was very helpful

Great dealership - John was very helpful

Jack R. from Brandfon Hyundai responded on 09/12/2022 04:41 AM

thank you for trusting us with the purchase of your 2022 Tucson. we truly appreciate your business.

please stay safe

jack ryan

Employees worked with

WESLEY EASTWOOD

CM

CHRISTINE M.

Stratford, CT

2022 SONATA

08/06/2022

Verified Customer

10

Category: Sales

2022 Hyundai Sonata

John the sales manager was extremely nice. He was respectful in wearing a mask because of my health conditions. This was a very easy sale. The price was reasonable & I got overwhelmed with the technology of the car, he had no problem with letting my daughter get familiarized with the car & he explained everything to her. He was just an overall nice person to work with.

Employees worked with

WESLEY EASTWOOD

Verified Customer

Stratford, CT

2022 VENUE

06/30/2022

Verified Customer

10

Category: Sales

Good, not pushy experience

Friendly, efficient service.

Jack R. from Brandfon Hyundai responded on 06/30/2022 11:18 AM

thank you for trusting us with the purchase of your 2022 Venue. we truly appreciate your business.

please stay safe

thank you

Employees worked with

WESLEY EASTWOOD

JAMES DOHENY JR

DM

DEBRA M.

East Longmeadow, MA

2022 SANTA CRUZ

06/22/2022

Verified Customer

10

Category: Sales

New car

Good easy transactions... great friendly staff. Thank you !!!

Jack R. from Brandfon Hyundai responded on 06/22/2022 09:39 AM

thank you for trusting us with the purchase of your 2022 Santa Cruz! We truly appreciate your business.

please stay safe

jack ryan

Employees worked with

WESLEY EASTWOOD

TYLER DESTEFANO

PE

Paul E.

Branford, CT

2022 Hyundai Kona

03/07/2022

Verified Customer

10

Category: Sales

Great

They made it quick and easy. I couldn't be happier.

Jack R. from Brandfon Hyundai responded on 03/08/2022 02:57 AM

thank you for trusting us with the purchase of your 2022 Kona. we truly appreciate your business.

please stay safe

jack ryan

Employees worked with

WESLEY EASTWOOD

Verified Customer

Branford, CT

2022 Hyundai Ioniq 5

02/28/2022

Verified Customer

10

Category: Sales

Unexpected EV

Went to check the options to buy Ioniq plug-in hybrid but ended up with fully electric Ioniq 5 SEL. Great buying experience and they don't charge over MSRP. Very helpful sales and finance managers.

Jack R. from Brandfon Hyundai responded on 03/01/2022 03:05 AM

thnak you for trusting us with the purchase of your new Ioniq 5. we truly appreciate your business.

please stay safe

jack ryan

Employees worked with

WESLEY EASTWOOD

Verified Customer

Flushing, NY

2022 Hyundai Tucson

02/26/2022

Verified Customer

10

Category: Sales

Great experience

Everyone should go here not even price gouging during the pandemmy

Jack R. from Brandfon Hyundai responded on 02/28/2022 03:13 AM

thank you for trusting us with the purchase of your 2022 Tucson. we truly appreciate your business.

please stay safe!

jack ryan

Employees worked with

WESLEY EASTWOOD

MM

Mabelyn M.

New Haven, CT

2022 Hyundai Santa Fe

02/03/2022

Verified Customer

10

Category: Sales

Great people to work with

Overall good experience, Rafael was great all the way thru the process. Only issue is that the car was missing the Hyundai digital key, had to be ordered.

Jack R. from Brandfon Hyundai responded on 02/03/2022 12:47 PM

thank you for trusting us with the purchase of your 2022 Santa Fe. we truly appreciate your business.

please stay safe!

jack ryan

Employees worked with

WESLEY EASTWOOD

Verified Customer

East Haven, CT

2022 Hyundai Santa Fe

01/31/2022

Verified Customer

10

Category: Sales

My first Hyundai

My new Hyundai Santa Fe Calligraphy is my first Hyundai and I’m very happy with the quality of the vehicle. My experience from start to finish was easy from walking in to the time I left with my new car .

Jack R. from Brandfon Hyundai responded on 02/01/2022 03:07 AM

thank you for trusting us with the purchase of your new Palisade. we truly appreciate your business.

please stay safe!

jack ryan

Employees worked with

WESLEY EASTWOOD

TYLER DESTEFANO

TN

Thich N.

Stratford, CT

2022 Hyundai Palisade

01/28/2022

Verified Customer

8

Category: Sales

Sell rep very nice

First time i buy Hyundai suv n it seem like the sell rep here are nice n know detailed. I buy Nissan n Toyota all my life but this is the first on Hyundai. Let see

Jack R. from Brandfon Hyundai responded on 01/31/2022 03:20 AM

thank you for trusting us with the purchase of your 2022 Palisade. we truly appreciate your business.

please stay safe!

jack ryan

Employees worked with

WESLEY EASTWOOD

SK

Sunil K.

Southbury, CT

2022 Hyundai Elantra

01/28/2022

Verified Customer

10

Category: Sales

Working with Rick was great!

Buying a car at Brandfon Hyundai was super easy and not stressful at all. Rick made the process so easy-going, and was understanding of my budget and didn't try to force anything on me. He also kept me updated on the process and was always straight to the point. I would definitely do business again at Brandfon.

Jack R. from Brandfon Hyundai responded on 01/28/2022 06:35 AM

thank you for trusting us with the purchase of your 2022 Elantra. we truly appreciate your business.

please stay safe.

jack ryan

Employees worked with

WESLEY EASTWOOD

RP

Robert P.

Watertown, CT

2022 Hyundai Santa Cruz

01/24/2022

Verified Customer

10

Category: Sales

A great experience in trying times

After a very poor experience with another dealer, I talked with the folks at Brandfon and was pleased with their dealership and the way they do business. I visited the showroom and talked with a salesman who was honest and forthright as well as apologetic about the fact that they had no stock of Santa Cruzes. I was given the option to place a deposit on one of the vehicle in transit to Branfon to reserve the car, which I did. The actual delivery took a little longer than originally projected but when the car arrived at the dealership, they went out of their way to prep and deliver it to me as soon as possible.

I bought the car I wanted for a non-inflated price and received a fair price value for my trade without drama. What more could one ask for? I would recommend them to anyone looking for a Hyundai.

Jack R. from Brandfon Hyundai responded on 01/24/2022 01:37 PM

thank you for the kind words and for trusting us with the purchase of your 2022 Santa Cruz. we truly appreciate your business.

please stay safe!

jack ryan

Employees worked with

WESLEY EASTWOOD

JAMES DOHENY JR

SB

Shawn B.

Branford, CT

2022 Hyundai Tucson

ReScore Review™

01/20/2022

Verified Customer

7

Category: Sales

good

generally, i've always had a fantastic experience buying cars from there. that particular day it could of been the staff stressing and something else. I still do believe it's a great place to purchase a vehicle. always polite and helpful.

Employees worked with

WESLEY EASTWOOD

TW

Tegan W.

Hamden, CT

2022 Hyundai Palisade

01/11/2022

Verified Customer

10

Category: Sales

Rick was great!

Rick was very patient and helped us get a car so quick! We were there in the morning and out by the afternoon.

Jack R. from Brandfon Hyundai responded on 01/12/2022 04:11 AM

thank you for the kind words and for trusting us with the purchase of your 2022 Palisade. we truly appreciate your business.

please stay safe!

jack ryan

Employees worked with

WESLEY EASTWOOD

SB

Shawn B.

Branford, CT

2022 Hyundai Tucson

ReScore Review™

01/20/2022

Verified Customer

7

Category: Sales

good

generally, i've always had a fantastic experience buying cars from there. that particular day it could of been the staff stressing and something else. I still do believe it's a great place to purchase a vehicle. always polite and helpful.

Original Review

01/03/2022

6

Category: Sales

Had a ok experience. Nice personal, felt a little missed lead

The place contacted me. I felt they were pushing certain vehicles. I wanted a smaller vehicle but was told bigger vehicles are for me. They quoted me one price, then it turned out it was high price once I was signing the paperwork. They said they go through tiers, when I asked how that works I was told don’t worry about knowing. My experience was ok.

Jack R. from Brandfon Hyundai responded on 01/04/2022 02:54 AM

thank you for trusting us with the purchase of your 2022 Tucson. we truly appreciate your business. Our sales manager will reach out to you in reference to your visit.

please stay safe!

jack ryan

Employees worked with

WESLEY EASTWOOD

Verified Customer

Stratford, CT

2022 Hyundai Santa Fe

01/01/2022

Verified Customer

10

Category: Sales

No BS

Salesperson (Moe) was extremely pleasant and knew the product. Place was clean and organized. Got a good deal without having to play hardball or being insulted by a greedy sales manager. No complaints.

Jack R. from Brandfon Hyundai responded on 01/03/2022 03:07 AM

thank you for trusting us with the purchase of your 2022 Santa Fe. we truly appreciate your business.

please stay safe!

jack ryan

Employees worked with

WESLEY EASTWOOD

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