After an extended vacation both our cars needed to be jumped and new batteries. Paul immediately res
ponded to my request and had both cars ready to go within a day. I’ve only used this business since moving to Bellevue, trust them explicitly.
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Wow! Ken was so helpful in explaining exactly what work needed to be completed on my vehicle. I was e
ven provided with a complimentary review of a diagnostic received from the dealership to provide peace of mind that the service the dealership stated that I needed was an accurate! I so appreciate the level of care and customer service received.
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My car needed a long (120,000 mile) servicing, and I was confident from past experience that Mark wou
ld do just that and be accountable in writing. Plus, there wasn't any surprise added things, like my concern about my steering wheel being a little wonky. It wasn't, but Mark could have done some fake "work" on it and charged me for it. He simply tested my steering wheel and said it was fine and needed nothing, to my great relief.
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Knowledgeable, courteous and competent— a rare combination among today’s service professionals. This
was my second experience with Len’s automotive and I will be back.
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I have been taking my car to Budd & Co. for many years and I couldn't be more happy. Very friendly a
nd courteous staff and their work is professional and thorough. In my opinion, they have the most reasonable service fees around. I highly recommend!
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