Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9

49 Reviews

98% Would Recommend
Latest Review 2 months ago

Reviews


SC
Steve C.
Bellevue, WA
Honda Odyssey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/09/2018 Category: Service
Steve said the service was good.
This review was collected via phone interview by Customer Research Inc.

RM
Rojane M.
Redmond, WA
Lexus ES 350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/29/2018 Category: Service
Rojane said they do a good job.
This review was collected via phone interview by Customer Research Inc.

JR
John R.
Kirkland, WA
Toyota Highlander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/29/2018 Category: Service
John said the business got him in right away. They fixed the problem and explained the problem in detail. He appreciates their work.
This review was collected via phone interview by Customer Research Inc.

BM
Burhan M.
Bellevue, WA
Toyota Sienna
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/26/2018 Category: Service
Burham said he liked this business.
This review was collected via phone interview by Customer Research Inc.

BV
Brad V.
Bellevue, WA
Volvo V70
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/26/2018 Category: Service
Brad said he received good service at the business and everything was done in timely manner.
This review was collected via phone interview by Customer Research Inc.

CD
Craig D.
Bellevue, WA
Mazda 626
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2018 Category: Service
Craig said he was completely satisfied.
This review was collected via phone interview by Customer Research Inc.

RL
Ryan L.
Washington
Toyota RAV4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2018 Category: Service
Ryan said the technician was great. He explained everything and answered a lot of questions. The prices were reasonable.
This review was collected via phone interview by Customer Research Inc.

KH
Keigi H.
Bellevue, WA
Acura Legend
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2018 Category: Service
Keigi said the job and service were good and he is happy with the work.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Bellevue, WA
Lexus RX 300
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/09/2018
Great service
Terrific service and we will continue to get service at Marks. Very prompt and easy to work with.

BS
Boris S.
Kirkland, WA
Acura 3.2TL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/07/2018 Category: Service
Boris said the service at this business was very good. The staff were honest and he was very happy with their service.
This review was collected via phone interview by Customer Research Inc.

TS
Thersa S.
Redmond, WA
Kia Soul
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/06/2018
Oil change 9/6/18
Honest, reliable service. FrIendly.

Always impressed with the knowledge of auto mechanic at front desk displays when talking to customers on phone or in person.

EN
Evon N.
Renton, WA
Toyota RAV4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/06/2018
Fantastic oil change!
Expert and friendly service. All questions about my car answered with knowledge and kindness. Great place to take your car. They keep my car in great shape.

JH
John H.
Bellevue, WA
Scion tC
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/28/2018 Category: Service
John said the staff member who worked on his vehicle was extremely personable and accurate in quoting the cost of service, as well as to when the repairs would be done.
This review was collected via phone interview by Customer Research Inc.

SE
Sondra E.
Bellevue, WA
Chevrolet Aveo
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/27/2018 Category: Service
Sondra said the service and diagnosis was excellent.
This review was collected via phone interview by Customer Research Inc.

CM
Cheryl M.
Bellevue, WA
Volkswagen Eos
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/24/2018 Category: Service
Cheryl said the staff were easy to talk to. They gave her a detailed explanation and had a quick turn around rate getting her vehicle back to her.
This review was collected via phone interview by Customer Research Inc.

WF
Willis F.
Bellevue, WA
Acura TL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/20/2018 Category: Service
Willis said the techs are really good at what they do and can identify and fix the problems. He also said the prices are reasonable.
This review was collected via phone interview by Customer Research Inc.

RC
Robert / Harrison C.
Bellevue, WA
Ford Taurus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/06/2018
Staight forward and friendly gets the job done
Stuff happens and when it happens to my car I take it to Tom at Mark's Japanese and European Auto for repair and maintenance. The tow truck driver knows the address and Tom knows how to find the faulty part. He shows you the part to repair or replace and he completes the job on time. Fair and honest are core values for Tom at Mark's Japanese and European Auto.

KP
Ken P.
Bellevue, WA
Toyota Sienna
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/04/2018 Category: Service
Ken said he was very pleased. Tom did a really great job. They checked out everything and he came back with exactly what was quoted. They didn't try to up sell him. He was really impressed. They were very knowledgeable, hardworking people.
This review was collected via phone interview by Customer Research Inc.

CM
Chris M.
Medina, WA
Lexus LX 470
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/27/2018 Category: Service
Chris said he liked his interactions with Tom and the business provided a fair value for services.
This review was collected via phone interview by Customer Research Inc.

GI
Gary I.
Renton, WA
Toyota Highlander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/27/2018 Category: Service
Gary said the facility got the job done quickly but it cost more than he expected.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 49 in total