Overview

Overall Rating 4.72/5Overall Rating 4.72/5Overall Rating 4.72/5Overall Rating 4.72/5rating 4.72

18 Reviews

94% Would Recommend
Latest Review 6 days ago

Reviews


CP
Carol P.
Bellevue, WA
Honda Accord Sdn
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018 Category: Service
Carol said they have good service and she has been a customer there for ten years.
This review was collected via phone interview by Customer Research Inc.

BF
Brett F.
Redmond, WA
Audi A4
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2018 Category: Service
Brett said the service was quick and easy. He had no problems and everything went smoothly.
This review was collected via phone interview by Customer Research Inc.

LQ
Lien Q.
Bellevue, WA
Toyota Prius
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2018 Category: Service
Spoke with Hannah. She said that the staff were easy to work with and finished in a timely manner.
This review was collected via phone interview by Customer Research Inc.

EP
Esther P.
Renton, WA
Toyota Camry
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/11/2018 Category: Service
Esther said she was satisfied with he service she received.
This review was collected via phone interview by Customer Research Inc.

YT
Yasha T.
Bellevue, WA
Honda Civic Cpe
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/09/2018 Category: Service
Yasha said the business is honest and does a good job.
This review was collected via phone interview by Customer Research Inc.

KH
Krista H.
Bellevue, WA
Toyota Avalon
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/31/2018 Category: Service
Krista said she had a good experience. She was given thorough information about her engine and repairs she'd need in the future.
This review was collected via phone interview by Customer Research Inc.

BM
Bob M.
Bellevue, WA
Volvo XC90
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/30/2018 Category: Service
Bob said the business takes good care of him. He does a good job, he works rapidly and he is satisfied.
This review was collected via phone interview by Customer Research Inc.

PP
Pat P.
Bellevue, WA
Honda Civic Si
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/29/2018 Category: Service
Pat said she has been a customer for a long time because they always do a fantastic job.
This review was collected via phone interview by Customer Research Inc.

CC
Christopher C.
Bellevue, WA
BMW 3 Series
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/29/2018 Category: Service
Christopher said the repairs were completed in a timely manner. The overall service was very good.
This review was collected via phone interview by Customer Research Inc.

KJ
Ken J.
Bothell, WA
Saturn VUE
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/29/2018 Category: Service
Ken said the staff was really sharp and accommodating. He said they were friendly and honest.
This review was collected via phone interview by Customer Research Inc.

RK
Rupesh K.
Redmond, WA
Honda Accord Sdn
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/26/2018 Category: Service
Rupesh said Tom did an awesome job.
This review was collected via phone interview by Customer Research Inc.

NW
Nancy W.
Bellevue, WA
Honda Civic
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/25/2018 Category: Service
Nancy said she is very happy with the service she received while at the business. The staff always provide good quality maintenance on her vehicle.
This review was collected via phone interview by Customer Research Inc.

MR
Matthew R.
Bellevue, WA
Mazda Mazda6
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/25/2018 Category: Service
Matthew said for 10 years this business has been his go-to facility. The staff are honest, thorough and pleasant. They have never disappointed him and they are really great.
This review was collected via phone interview by Customer Research Inc.

SJ
Stacie J.
Redmond, WA
Nissan Altima
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/25/2018 Category: Service
Stacie said the business has always been honest and fair with her. They gave her great advice on her vehicle.
This review was collected via phone interview by Customer Research Inc.

KF
Kurt F.
Bellevue, WA
Subaru Forester
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/25/2018 Category: Service
Kurt said, this business is quick and honest.
This review was collected via phone interview by Customer Research Inc.

JB
JOANNE B.
Bellevue, WA
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2011
My '97 Olds
I knew I could count on Marks Japanese Auto to give me good service and dependable workmanship on the brake problem I was having and I was not disappointed. Mike was very helpful and courteous. He explained clearly what my problem was and what had been done to remedy the situation. Thank you!

RF
ROBERT F.
Kirkland, WA
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/03/2011
great service
tops

PS
Pavan S.
Bellevue, WA
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Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
08/28/2011
different prices with/without coupons
I left the car in the morning for an oil change and few other services. But they just did oil change and asked me me to comeback later for other services. Also they have different prices with/without coupons.

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