Titan Automotive stands for Honesty, Integrity and Professionalism because this review is being writt
en with a 5 Star rating, not for fixing the problem on my car, but the response by the owner after not being able to correct the problem. After three attempts and several parts being changed out the problem was not resolved. I then received a call from the owner apologizing for their inability to be able to correct it( an electrical issue) and informing me he was returning the entire amount of money that I had spent. This amounted to well over $2,000.00 which included labor and parts. I was not asked to return any of the items installed in my car and the check arrived at my house two days later. I want to state in the past other issues have been resolved regarding my car by them with procession expertise. Needlessly to say I will continue to do business with Titan Automotive in the future and I highly recommend others seek out their services.
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They have excellent service and excellent Customer care. Everyone is so friendly and nice. Everytim
e I bring my car here, they are always here to help and really care.
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Great customer service in every department. Pleasant check-in, thorough work-through on problems and
repairs, free loaner if necessary, terrific management team. Highly satisfied.
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Full car service, I only use Gustafson's for all my car service.
I have used Gustafson since 1986. I drive my cars for many years, like 17 to 20 years. They have do
ne routine services, body work, painting (to make the cars beautiful). People are amazed how well the cars run and look. My 20 year old car, I gave to my grandson, it continues to be a reliable car getting him to college and work.
Their courtesy, honesty, explanations of the services needed is so important to me.
I love this place and all the staff, Eric Gurley has been my main guy for the last several years. GUSTAFSON BROTHERS IS THE GREATEST!!!!
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Had problem with poor idle and check engine light on GM truck.. Problem only got worse in a matter of
hours.. Took vehicle in Monday and got it back two days later. . Engine had suffered asjor failure ti the valve lifter oil manifold. After replacement,truck runs great!
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