I came in saying my engine was loud and I wanted to get a diagnosis done, as well as an oil change. I
nstead of trying to maximize how much money I spent, Franz reassured me I should start with an oil change bc it will likely fix the issue and come back next week for a diagnosis IF I’m still having that problem. Most shops would have just done both bc they’d want to charge me for both.
Franz had a ton of knowledge about my car model (A220). He even went ahead to reach out to the dealership inquiring about my warranty for an unrelated observation he made while changing my oil.
I chose the oil change and free car wash at Prestige for the first time today. Could not be more imp
ressed with their customer care and professional results. I'll be back!
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No appts. Drove in for an oil change at 10, left at noon. Car was washed and vacuumed as well. The
y also provided recommended repairs based on inspections and I agreed they needed to be addressed. Honest and family owned business. Been a satisfied customer for over 10yrs.
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This shop is among the best. They are very fair with price for services and take excellent care of th
e cars under their care. They also don’t try to upsell you services and are very honest about the condition of your car and if you NEED specific services. If I wasn’t moving out of state I would continue with them. But even though I had an almost hundred mile drive to get my car to them I still took her to them for her last service before I moved. 20/10 recommend them.
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