Ray Frey Auto Center Inc

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858-278-7077
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Overview

Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0

(1,660 Reviews)
5 star
97%
4 star
1%
3 star
<1%
2 star
<1%
1 star
<1%
99% Would Recommend
90% Business Response
Latest Review about 10 hours ago

Reviews

Verified Customer
San Diego, CA
Honda Civic Sdn
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/30/2020
Above and Beyond
I had a full day of work commitments, my husband is deployed, and there was an unexpected death in the family. The icing on the cake- my car wouldn’t start.
Ray and his team were patient and understanding with an anxious/emotional me. He not only replaced my battery, but did diagnostic testing to verify there was nothing wrong with the car causing my battery to die.
This was the best experience I’ve ever had getting a car maintenanced. I cannot thank them enough.
Recommended
DB
Debbie B.
San Diego, CA
Ford Focus
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/25/2020
Everything
Ray Frey and I go back years. When I first met Ray it’s was after he closed and I had an ignition problem and he helped me and I will never forget that. I will always take my car here because he always treats me right and is reliable and honest.
Recommended
NQ
Nicole Q.
San Diego, CA
Toyota Camry
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/25/2020
Great service every time!
Rey Frey Auto Center always takes good care of me and my car. It is the only place I take my car for maintenance and repairs. You are never 'upsold' services - and only recommendations you truly need are made. Thank you Rey Frey and team!
Recommended
SR
Steve R.
El Cajon, CA
Ford Econoline
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/25/2020
Excellent work
Excellent work as always. Been keeping my van running for 16+ years. 4300000 now going for a million miles
Recommended
BG
Brent G.
Escondido, CA
Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/25/2020
Perfect spot for a Thanksgiving stop!
Ray and crew give their clients the family treatment. From when you check in and Lisette has a good word to saw all the way to the end when the car washer is bringing your car back around to you. Then in between you'll get a moment to chat with Ray, Larry, and Bob.
Recommended
SN
Stephanie N.
San Diego, CA
Hyundai Accent
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/24/2020
Great honest and friendly service..
They took excellent care of my car, they were honest and very thorough in their inspection of all the repairs needed.. very friendly and trustworthy family owned business.. I think it’s awesome how they sponsor vocal youth baseball teams, and wash your car after the repairs are all done..
Recommended
TH
Tim H.
El Cajon, CA
Ford Transit Connect
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/24/2020
Honesty!!
I really appreciate the honesty. I am sure most mechanics would have gone ahead with costlier repairs that were okayed on drop-off, despite the fact that the job could be done for less money once the team got their hands on the car. Because of this, I am proud to say that I am now a loyal customer, and will be bringing my vehicles here from now on!! (And will recommend to everyone I know that might be looking for a mechanic)
Recommended
MP
Maria P.
San Diego, CA
Acura TSX
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/24/2020
Awesome service and work
Ray Frey Auto is my go to for both my cars and I trust them 100%. If something doesn't need to be fixed, they will tell me that - they won't sell me on things that I could do but aren't necessary at the moment. I ran in yesterday with a dead battery and they had me back on the road in 15 minutes with a new battery! Found out the old one was prorated so I only owed a portion of the new battery cost. They keep my cars running great. One car is pushing 200,000 miles and the other one 300,000 miles!
Recommended
Ray F. from Ray Frey Auto Center Inc responded on 11/24/2020

Thank you Maria, we love keeping your cars on the road and keeping you safe. Have a Happy Thanksgiving.

CG
Caitlin G.
San Diego, CA
Dodge Ram Van
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/24/2020
Excellent customer service.
Fast and straight to the point. Great crew, very knowledgeable and kind.
Recommended
Ray F. from Ray Frey Auto Center Inc responded on 11/24/2020

Thank you Caitlin, we appreciate your business.

BM
Bob M.
San Diego, CA
Jeep CJ5
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/22/2020
Best auto service shop I've found
It's always a pleasure to do business with Ray Frey Auto
Recommended
Ray F. from Ray Frey Auto Center Inc responded on 11/24/2020

Thank you Bob, we so appreciate your bsiness.

RC
Rose C.
Rancho Santa Fe, CA
Ford Edge
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/21/2020
Their honesty
I’ve been going to Ray Frey Auto for over 15 years...when I lost my husband , I didn’t have to worry about my daughters and my cars to keep us safe on the road. They make me feel like family.
Recommended
Ray F. from Ray Frey Auto Center Inc responded on 11/24/2020

We love that you feel like family. Thank you for being such a loyal customer.

MF
Mike F.
San Diego, CA
Ford Taurus
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/20/2020
Customer service, fast and trustworthy. I wont go anywhere else.
My husband and I only come here to service our vehicles. As a matter of fact, when our kids come to town we get their vehicles checked out and road worthy and trust Ray to always be reliable, quick and does a great job. Thank you all!
Recommended
Ray F. from Ray Frey Auto Center Inc responded on 11/24/2020

You are welcome, thank you for trusting us to your family's "fleet of vehicles".

YM
Yolanda M.
San Diego, CA
Toyota Yaris iA
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/20/2020
Excellent
I really appreciate the work that made and your honesty. Great service and team.
Thank you!!
Yolanda
Recommended
Ray F. from Ray Frey Auto Center Inc responded on 11/24/2020

You are so welcome, we truly appreciate your business. Happy Thanksgiving.

WH
William (Sean) H.
San Diego, CA
Ford C-Max Energi
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/19/2020
Quick and easy, they always make sure that you know of any problems. They even will tell you if you have a light out. I’d go to the Ford dealer if I wanted to pay more for less. 😉
I said it all in the title.
Recommended
Ray F. from Ray Frey Auto Center Inc responded on 11/24/2020

Thank you for the vote of confidence we truly appreciate your business. Happy Thanksgiving.

CF
Christina F.
San Diego, CA
Honda CR-V
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/18/2020
Excellent service!
Very fast and honest work. I like supporting a small family owned business.
Recommended
Ray F. from Ray Frey Auto Center Inc responded on 11/24/2020

Thank you for your support, it is very much appreciated.