Ray Frey Auto Center Inc

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858-278-7077
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Overview

Overall Rating 4.97/5Overall Rating 4.97/5Overall Rating 4.97/5Overall Rating 4.97/5rating 4.97

894 Reviews

5 star
97%
4 star
2%
3 star
<1%
2 star
<1%
1 star
<1%
100% Would Recommend
84% Business Response
Latest Review 7 days ago

Reviews

Verified Customer
San Diego, CA
Land Rover Range Rover Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/13/2019
Excellent
They are honest and explain everything they need to do and why.
Recommended
Ray F. from Ray Frey Auto Center Inc responded on 02/14/2019

Thank you, we truly appreciate your business.

PT
Paula T.
San Diego, CA
Saturn Ion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/12/2019
Best service
Not only is the service reliable and so far never shocking- the ability to log onto their site and see past history of services done along with what is due to be done in the future is really awesome. I like planning ahead and this makes it easy. I've also not felt like I'm being screwed with. Prices are good and work done has been timely and done well since I started going to them early last year with my 12 year old Saturn.
Recommended
Ray F. from Ray Frey Auto Center Inc responded on 02/14/2019

Thank you Paula, so glad you are using the Auto Owner's Site to help track your repairs/maintenance. We appreciate your business.

KM
Karen M.
San Diego, CA
INFINITI Q50
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/11/2019
Oil change
Great service
Recommended
Ray F. from Ray Frey Auto Center Inc responded on 02/11/2019

Thank you Karen, it was nice to see you again and your business is very much appreciated.

RN
Randy N.
San Diego, CA
Nissan Xterra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/09/2019
Best service
I’ve been taking my cars to Ray Frey for years and I will not go anywhere else. They never sell you something you don’t need and stand behind their work 100%. The work always is done on time and never more than the quoted price.
Recommended
Ray F. from Ray Frey Auto Center Inc responded on 02/11/2019

Randy, Thank you for your years of patronage. We appreciate your loyalty and enjoy helping you out with your car repair & maintenence needs.

RL
Rosemarie L.
Bonita, CA
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/08/2019
Customer Service
As usual, the people and the excellent and personable service this company provides make me come back each time I need our card serviced. I really don’t mind driving 27 miles when I there’s an auto service one mile from where I live.
Recommended
Ray F. from Ray Frey Auto Center Inc responded on 02/11/2019

Thank you Rosenarie, we definitely appreciate the fact that you make the longer drive to have your car serviced at Ray Frey Auto Center. We know there are a lot of choices out there for your car repair needs and we like that you choose us.

MB
Mark B.
San Diego, CA
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/05/2019
Very professional, all business, no double talk.
Good customer service, detailed assessment of my cars status.
Recommended
Ray F. from Ray Frey Auto Center Inc responded on 02/11/2019

Thank you Mark, always good to see you and we appreciate your business.

JM
Joanna M.
San Diego, CA
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/02/2019
Always 5 Star Service
No matter what type of service my car needs, Ray and his team always provide the best customer service, trustworthy advice, and reliable repairs. Thank you!
Recommended
Ray F. from Ray Frey Auto Center Inc responded on 02/04/2019

You're welcome Joanna, we always enjoy seeing you and helping out. Thank you for your business.

Verified Customer
San Diego, CA
Honda Civic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/01/2019
Trustworthy
Very helpful and competitive pricing.
Recommended
Ray F. from Ray Frey Auto Center Inc responded on 02/04/2019

Thank you so much we're so glad we could help you out.

RM
Rick M.
Ramona, CA
Nissan Pathfinder
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/31/2019
Friendly fast service!
Friendly and responsive staff, exceeded expectations!
Recommended
Ray F. from Ray Frey Auto Center Inc responded on 02/04/2019

Thanks Rick, we appreciate your business. We always love to have new customers. We know you have lots of repair shops to choose from in San Diego and appreciate that you came so far to have your car worked on.

HM
Harriet M.
San Diego, CA
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/24/2019
Outstanding service & super-clean & organized shop
Ray & his staff are simply outstanding--honest, helpful, gracious & kind. And the waiting room is the nicest of any mechanics' shop--it's actually a pleasure to be there, with that sweet doggie Max looking on. :-)
Recommended
Ray F. from Ray Frey Auto Center Inc responded on 01/25/2019

Thank you Harriet, it was a pleasure meeting you and having you as a new customer in the Ray Frey Auto Center "family".

JS
John S.
San Diego, CA
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/21/2019
TRUSTING AND FRIENDLY
GREAT! Completed a major job on time!!! Thank you Ray Frey!
Recommended
Ray F. from Ray Frey Auto Center Inc responded on 01/21/2019

You're welcome John, thank you for your business. We appreciate your trust.

LP
Linda P.
San Diego, CA
Lexus ES 330
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2019
As Usual The Best!
Ray and his staff are truly a pleasure to work with. They always make it effortless to have my families cars repaired. They really explain what needs to be repaired, so I can understand. I will not take my car elsewhere.
Recommended
Ray F. from Ray Frey Auto Center Inc responded on 01/20/2019

Thank you Linda, we appreciate your loyalty and always enjoy seeing you and your family.

LE
Lee E.
San Diego, CA
MINI Cooper Coupe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/11/2019
Great service
Great service
Recommended
Ray F. from Ray Frey Auto Center Inc responded on 01/14/2019

Thank you Lee, always good to see you.

Verified Customer
San Diego, CA
BMW 325i
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/11/2019
Great service
Great service
Recommended
MB
Mark B.
San Diego, CA
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/10/2019
Service
Very professional .
Recommended
Ray F. from Ray Frey Auto Center Inc responded on 01/14/2019

Thank you Mark, Have a great year.

LR
Leo R.
San Diego, CA
Toyota RAV4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/09/2019
It’s how my Grandpa would run a Shop. Straight !
Very comfortable taking my 2013 Prius and my moms Rav 4 because I want knowledgeable mechanics with integrity that charge a fair price.
I want these people around for as long as middle class drives cars and trucks !!!

Leo Riboni
Recommended
Ray F. from Ray Frey Auto Center Inc responded on 01/09/2019

What a great compliment, thank you Leo. We want to be around for a long time too. Happy New Year.

AK
Alice K.
San Diego, CA
INFINITI I35
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/05/2019
Stellar as always
Well taken care of as usual.
Recommended
Ray F. from Ray Frey Auto Center Inc responded on 01/09/2019

Glad we took care of you Alice and thank you for choosing Ray Frey Auto Center for your car needs.

LR
Linda R.
San Diego, CA
Chevrolet Silverado SS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/04/2019
Great service
Great service, quick turn around time, friendly people
Recommended
Ray F. from Ray Frey Auto Center Inc responded on 01/09/2019

We appreciate your business Linda, thank you for the kind words.

RL
Rosemarie L.
Bonita, CA
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/04/2019
Friendly atmosphere
This company continues to provide excellent and persona relationship with clients. Service is excellent
Recommended
Ray F. from Ray Frey Auto Center Inc responded on 01/09/2019

Thank you Rosemarie. We do love our customers and like to treat them like family.

AL
Andy L.
San Diego, CA
GMC Suburban
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/30/2018
Let there be light!
I recently discovered Ray Frey after being referred from another mechanic who does not work on American-made vehicles. I took my '97 GMC Suburban twice within a month, first for an oil change an later for a headlamp restoration. Both experiences were fantastic. The service was done quickly, the people were friendly, and my 'Burb left better than it came. I will certainly be back.
Recommended
Ray F. from Ray Frey Auto Center Inc responded on 01/01/2019

Andy...always love new customers...welcome to the family. Happy New Year.

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