I had a great experience at Van - John’s automotive. The minute I walked in I was welcomed an ask how
they could help me. They did a great job of servicing my car and I was in and out of there in very short period of time. They did not try to upsell me on stuff I didn’t need. The place was clean and neat and I will definitely go back when I have another automotive need.
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Steve always responded promptly and respectfully whenever my husband or I had a problem with any of o
ur cars, he even extended himself to some of our issues many times and I will miss his expertise and decent prices. So sorry he is leaving, but hoping his retirement is everything he hopes it to be.
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Steve is the best, I trust him with my car and my 17 sons car. He is friendly when he talks to you,
and explains in detail if its a complicated repair.
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Called in the morning for some headlights for my Jeep Mr. Wilson had them ready when I got there grea
t customer service will definitely be returning
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I’m from NW Ohio, but was in the area staying with grandchildren as their parents were at the Clevela
nd Clinic for a bone marrow transplant. As our vehicle was overdue for an oil change, the Silvercreek guys worked me into the schedule, and provided prompt, friendly service, with which I couldn’t be more pleased! Keep up the great work! ?
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We needed an inspection done on our Traverse and Nichols was able to get us in and took care of it fo
r us. Always enjoy working with the crew at Nichols.
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