Traywick fantastic service customer care to keep me in detail what’s happening on my car they’re beau
tiful people in their mindset as well as taking care of me!
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I opened the link you sent on my service history but it only shows part of the last service. It doesn
't open all the way. I would like to get service reminders going fw.
Thx!
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I use them all the time for inspections and repairs. They do not over-promise. The job is usually d
one when promised, and done right. Generally, they do a better job than the Dealership.
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Made an appointment online for an oil change. Very easy. While working on the vehicle, it was notic
ed the tires were due for rotation, which they did. While rotating the tires, an issue with the front brakes [frozen caliper] was detected causing uneven rotor wear. While still within Inspection tolerances [barely], replacement was recommended. Repairs completed the same day. I'm not sure every service center would have picked up on the issue. They did.
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My son had his truck serviced at a local Dealership. It was just oil, lube, and filter. That was abou
t a month ago. We wanted to check the current oil level and opened the hood March 12th, 2024. We were shocked to see the oil dip stick was not fully seated into the tube. In fact, was sticking out 11 inches or more. Oil was everywhere. Underneath the hood and around engine bay, oil tube, area. (Thanks Dealership!) We were concerned about water intrusion into oil, as he gets multiple car washes per week. I called Dan and spoke with him about the incident. He said that If I could get the truck to him that evening, he would be able to look at it tomorrow. The truck is a diesel, 6 cylinder. I got the vehicle to Dan about 4:40 pm. He came up with a repair plan that was phenomenal. He drained the current oil and placed into a container. He cleaned up the underneath hood and engine bay area. He called by noon to say the vehicle was all set to go. He added that he noticed the gasket on the oil drain plug was damaged and not replaced. Instead, the worn gasket was put back on the drain plug. Dan replaced with a new one. ( The Dealership should have done this!) Dan put diesel oil in the vehicle and drained, then refilled, with the correct diesel oil and a new oil filter. The employees at Repair Rite went far above what I expected and I appreciate it!. I will be a customer for life.
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I have taken a few vehicles to PHAR over the last couple years and have never had a bad experience. A
ndy is always able to get me in on a moment's notice and provide fast, affordable, and quality service.
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Ken is always super great and pretty flexible! I just had my brakes and rotors done all around and my
rear calipers done on my Jeep Compass. I left for a weekend trip out of state and dropped my car off with him and it was done by the time i got back. My family has been taking their cars/truck to him for years! We love Ken!
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Bob’s Auto diagnosed the cause of my vehicle vibration. Turned out to be a bad rear tire. I needed ne
w tires any way. They provided tires and new rear breaks. Tires monted and balanced and my work van drives smooth. Thanks again for excellent service.
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