Jason and his staff do excellent work. They can usually get our vehicles diagnosed and repaired in a
few days’ time. We have confidence they’ll get the job done right, and we trust them with all our vehicles. They explain the situation well and give us options. We highly recommend Marty’s!
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My son had his truck serviced at a local Dealership. It was just oil, lube, and filter. That was abou
t a month ago. We wanted to check the current oil level and opened the hood March 12th, 2024. We were shocked to see the oil dip stick was not fully seated into the tube. In fact, was sticking out 11 inches or more. Oil was everywhere. Underneath the hood and around engine bay, oil tube, area. (Thanks Dealership!) We were concerned about water intrusion into oil, as he gets multiple car washes per week. I called Dan and spoke with him about the incident. He said that If I could get the truck to him that evening, he would be able to look at it tomorrow. The truck is a diesel, 6 cylinder. I got the vehicle to Dan about 4:40 pm. He came up with a repair plan that was phenomenal. He drained the current oil and placed into a container. He cleaned up the underneath hood and engine bay area. He called by noon to say the vehicle was all set to go. He added that he noticed the gasket on the oil drain plug was damaged and not replaced. Instead, the worn gasket was put back on the drain plug. Dan replaced with a new one. ( The Dealership should have done this!) Dan put diesel oil in the vehicle and drained, then refilled, with the correct diesel oil and a new oil filter. The employees at Repair Rite went far above what I expected and I appreciate it!. I will be a customer for life.
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We had an issue with a heater vent on the right side of the front dash.
The team was able to clean o
ut the blockage inside the heater core, which resulted in warm air blowing again.
My Wife was very happy!!
Thanks,
Mark
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