I made an appointment to have my oil changed on Wednesday. My appointment was at 10:00 a.m. As usual
they got my truck in on time and the mechanic that changed my oil did an exceptional job. Always great mechanics there.
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Excellent customer service, easy appointment setting, and fast service. They also offer drinks and sn
acks ? while you wait. This place is superior, clean and an awesome atmosphere. Thank you for fixing my car that kept turning off while I was driving.
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My son had his truck serviced at a local Dealership. It was just oil, lube, and filter. That was abou
t a month ago. We wanted to check the current oil level and opened the hood March 12th, 2024. We were shocked to see the oil dip stick was not fully seated into the tube. In fact, was sticking out 11 inches or more. Oil was everywhere. Underneath the hood and around engine bay, oil tube, area. (Thanks Dealership!) We were concerned about water intrusion into oil, as he gets multiple car washes per week. I called Dan and spoke with him about the incident. He said that If I could get the truck to him that evening, he would be able to look at it tomorrow. The truck is a diesel, 6 cylinder. I got the vehicle to Dan about 4:40 pm. He came up with a repair plan that was phenomenal. He drained the current oil and placed into a container. He cleaned up the underneath hood and engine bay area. He called by noon to say the vehicle was all set to go. He added that he noticed the gasket on the oil drain plug was damaged and not replaced. Instead, the worn gasket was put back on the drain plug. Dan replaced with a new one. ( The Dealership should have done this!) Dan put diesel oil in the vehicle and drained, then refilled, with the correct diesel oil and a new oil filter. The employees at Repair Rite went far above what I expected and I appreciate it!. I will be a customer for life.
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I’ve been using J&M for years and always have had wonderful service and quality results! My battery w
as completely dead yesterday. They came and jumped it. We discussed changing out my 2 year old battery which was bought and installed by a friend. I’ve been having trouble with it (it’s died several times) so decided to replace it. They came to my house to do it. I was only charged for one service call. I think for a reasonable price. I’m very happy!
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