#1 Cochran Hyundai Monroeville


Overall Rating 4.69/5Overall Rating 4.69/5Overall Rating 4.69/5Overall Rating 4.69/5rating 4.69

2144 Reviews

ReScore Reviews™ (50)

ReScore
Overall Rating 4.2/5Overall Rating 4.2/5Overall Rating 4.2/5Overall Rating 4.2/5rating 4.2
Original
Overall Rating 2.2/5Overall Rating 2.2/5rating 2.2rating 2.2rating 2.2
95% Would Recommend
100% Business Response
Latest Review 21 minutes ago
Alan H. on 01/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very accommodating- work finished in timely fashion & kept me informed & updated "
Alan H
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 01/17/2018
Service Type: Maintenance
Review Created: 01/19/2018 11:09 AM
Marlene G. on 01/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"workers"
Very nice and pleasant workers and very efficient.
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 01/15/2018
Service Type: Maintenance
Review Created: 01/19/2018 10:47 AM
Joseph B. on 01/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"service is the best"
service
Vehicle: 2007 Hyundai Entourage
Category: Service
Service Date: 01/04/2018
Service Type: Maintenance
Review Created: 01/19/2018 09:18 AM
Donna S. on 01/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly, competent staff"
The job gets done without a lot of time being wasted.
Vehicle: 2016 Hyundai Santa Fe S
Category: Service
Service Date: 01/11/2018
Service Type: Maintenance
Review Created: 01/19/2018 07:49 AM
John T. on 01/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good service "
Quick courteous service. Feedback on work needed to be done and costs involved.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 01/15/2018
Service Type: Repair
Review Created: 01/19/2018 06:50 AM
Eric W. on 01/18/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good. service."
I had the emissions recall done and also had the oil changed and the radiator coolant changed. Everything was handled professionally and I was back on the road in about one hour. I appreciated the quick service.
Vehicle: 2012 Hyundai Elantra
Category: Service
Service Date: 01/16/2018
Service Type: Repair
Review Created: 01/18/2018 08:07 PM
Paul A. on 01/18/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
Helpful, Efficient, friendly.
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 01/11/2018
Service Type: Repair
Review Created: 01/18/2018 05:43 PM
Paul G. on 01/18/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"everyone courteous"
excellent service. one problem,i was told that i needed an alinement (a little wear on one tire). it cost 120.00 and it was only slightly out of alinement. i think i should have been charged 1/2 price as i was caught between a rock and a hard place to make a decision.
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 01/10/2018
Service Type: Maintenance
Review Created: 01/18/2018 03:59 PM
Lisa P. on 01/18/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Always get out timely!"
They get the service done quickly and don’t pressure you to buy more. I always go on a work day and they have wonderful desks with plugs to work while I’m there!
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 01/16/2018
Service Type: Repair
Review Created: 01/18/2018 03:19 PM
Verified Customer on 01/18/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"convenient"
convenient
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 01/11/2018
Service Type: Repair
Review Created: 01/18/2018 03:11 PM
Barton C. on 01/18/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent Service "
Cochran Hyundai Monroeville provides excellent service in a timely manner.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 01/16/2018
Service Type: Repair
Review Created: 01/18/2018 02:24 PM
Walter M. on 01/18/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Everyone is just so friendly"
They always do a great job
Vehicle: 2011 Hyundai Sonata Hyb
Category: Service
Service Date: 01/16/2018
Service Type: Repair
Review Created: 01/18/2018 11:28 AM
Athena E. on 01/18/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very nice and efficient"
Went in because of an extended warranty involving the steering coupler. Cochran took care of it in only 2 hours and waived many fees for me despite the fact that my warranty had ran out.
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 01/16/2018
Service Type: Repair
Review Created: 01/18/2018 11:06 AM
Amanda F. on 01/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Courest and quick service."
Great service
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 01/15/2018
Service Type: Repair
Review Created: 01/17/2018 06:10 PM
Verified Customer on 01/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Everyone is nice"
Always had a good experience
Vehicle: 2012 Hyundai Elantra
Category: Service
Service Date: 01/15/2018
Service Type: Repair
Review Created: 01/17/2018 04:15 PM
Pamela S. on 01/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendliness"
I was greeted when I came in the door and most likely I will ask for Jennee. She was very friendly.
Vehicle: 2007 Hyundai Sonata
Category: Service
Service Date: 01/15/2018
Service Type: Maintenance
Review Created: 01/17/2018 02:55 PM
Verified Customer on 01/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"30,00 mile check-up & state inspections. Always good service experiences."
My 2015 Hyundai vehicle has provided great service. A really good product, my second one in a row. Will stay with the brand if this second vehicle continues to perform as well as the first one did! Never had any expenses with the first vehicle, a 2007 Sonata other than regular maintenance and normal wear like on any vehicle.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 01/15/2018
Service Type: Repair
Review Created: 01/17/2018 12:38 PM
Johna L. on 01/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Maintenace"
Met my requests for maintenance
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 01/15/2018
Service Type: Maintenance
Review Created: 01/17/2018 12:15 PM
Verified Customer on 01/17/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"An error was made, but don't know who to blame"
I was told 1 hour for service to be completed, but an hour later, they came to me looking for the key, in which I did not have. I was there 2 hours, but they took care of a couple things outside of my original visit. I've used this dealership before for maintenance with no other problems.
Vehicle: 2013 Hyundai Elantra Gt
Category: Service
Service Date: 01/15/2018
Service Type: Repair
Review Created: 01/17/2018 11:01 AM
Marlow M. on 01/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent "
I'm so sorry I can't remember the name of the man that helped me. He was excellent. Very friendly, prompt, cheerful someone that is a benefit to Cochran. Sadly, my husband had a horrible experience with Cochran Cadillac over a oil change coupon that he had forgotten. He was told to email for refund to credit card. No reply to email or refund. He refuses to ever buy from Cochran again over a couple dollars. He currently has a crappy Ford(new) and Mercedes.
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 01/13/2018
Service Type: Repair
Review Created: 01/17/2018 10:33 AM
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