Overview

Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8

(4,373 Reviews)

ReScore Reviews™ (121)

ReScore
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
Original
Overall Rating 2.2/5Overall Rating 2.2/5Overall Rating 2.2/5Overall Rating 2.2/5Overall Rating 2.2/5
96% Would Recommend
100% Business Response
Latest Review about 11 hours ago

Reviews


MD
Mary D.
Monroeville, PA
2017 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/28/2020 Category: Service
Excellent Service
Excellent service as usual.

BS
Barry S.
Turtle Creek, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/28/2020
Great service!
You guys have the best service any place bar none.
GR
GARY R. from #1 Cochran Hyundai Monroeville responded on 05/28/2020

Thank you for your positive comments and the 5 strar review.

Gary P Rosenberger
#1 Cochran Hyundai
Service Manager

412-245-3666

VM
Victor M.
Monroeville, PA
2020 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/28/2020 Category: Service
Service is Excellent
In short: Bob Johnston. Bob takes all of the stress out of a service visit. He will be a huge consideration when it is time for a new vehicle. Excellent service will bring me back to #1 Cochran.
GR
GARY R. from #1 Cochran Hyundai Monroeville responded on 05/28/2020

Thank you for your positive response and the 5 star review.

Gary P Rosenberger
#1 Cochran Hyundai
Service Manager

412-245-3666

Verified Customer
Murrysville, PA
2017 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/28/2020 Category: Service
Good job
Service
GARY R. from #1 Cochran Hyundai Monroeville responded on 05/28/2020

Thank you for your positive response. And the 5 star review.

Gary P Rosenberger
#1 Cochran Hyundai
Service Manager

412-245-3666

Verified Customer
Verona, PA
2018 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/27/2020 Category: Service
Quick service
They always take care of me and don’t usually have a long wait
GARY R. from #1 Cochran Hyundai Monroeville responded on 05/28/2020

Thank you for your positive comments and the 5 star review.

Gary P Rosenberger
#1 Cochran Hyundai
Service Manager

412-245-3666

ML
Maurice L.
Monroeville, PA
2009 Hyundai Elantra
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/27/2020 Category: Service
Incomplete
Customer service very good. Repair sadly does not work.
GR
GARY R. from #1 Cochran Hyundai Monroeville responded on 05/28/2020

I am sorry the repair was not completed, I will have Dale contact you.

Gary P Rosenberger
#1 Cochran Hyundai
Service Manager

412-245-3666


BS
Barry S.
Turtle Creek, PA
2019 Hyundai Kona
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/26/2020 Category: Service
They do great work
Best roasts ever had for a while
GR
GARY R. from #1 Cochran Hyundai Monroeville responded on 05/28/2020

Thank you for your response. Your feedback is very important to us.

Gary P Rosenberger
#1 Cochran Hyundai
Service Manager

412-245-3666

BP
Beverly P.
Pittsburgh, PA
2019 Hyundai Santa Fe
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/26/2020 Category: Service
First class sales and service!
I have always been treated fairly with first class sales and service.
GR
GARY R. from #1 Cochran Hyundai Monroeville responded on 05/26/2020

Thank you for your response. Your feedback is very important to us.

Gary P Rosenberger
#1 Cochran Hyundai
Service Manager

412-245-3666

TB
Thomas B.
Monroeville, PA
2012 Hyundai Elantra Touring
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/26/2020 Category: Service
Customer friendly atmosphere
Both sales and service for my automotive needs are performed at Cochran in a manner that removes any inconveniences for me, making these dealings as easy as regular refueling.
GR
GARY R. from #1 Cochran Hyundai Monroeville responded on 05/26/2020

Thank you for your positive comments and the 5 star review.

Gary P Rosenberger
#1 Cochran Hyundai
Service Manager

412-245-3666

SS
Shannon S.
Tarentum, PA
2019 Hyundai Kona
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/25/2020 Category: Service
Never a disappointment!!
Even in a pandemic,Cochran aimed to please!! They were so clean and so professional upon my arriving and departure. Thank you Dale and Bob!!
GR
GARY R. from #1 Cochran Hyundai Monroeville responded on 05/26/2020

Thank you for your positive comments and the 5 star review.

Gary P Rosenberger
#1 Cochran Hyundai
Service Manager

412-245-3666

JB
James B.
Pittsburgh, PA
2007 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/25/2020 Category: Service
Very helpful and efficient
I have been dealing with Cochrin for over 30 years and would not think of going anywhere else. Great service and friendly associates best car dealership around
GR
GARY R. from #1 Cochran Hyundai Monroeville responded on 05/25/2020

Thank you for your positive comments and the 5 star review.

Gary P Rosenberger
#1 Cochran Hyundai
Service Manager

412-245-3666

RM
Robert M.
Murrysville, PA
2020 Hyundai Palisade
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/25/2020 Category: Service
Initial Service
Work was commenced at scheduled time and completed in reasonable time. Waiting area was clean.
GR
GARY R. from #1 Cochran Hyundai Monroeville responded on 05/25/2020

Thank you for your positive comments and the 5 star review

Gary P Rosenberger
#1 Cochran Hyundai
Service Manager

412-245-3666

Verified Customer
Monroeville, PA
2013 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/23/2020 Category: Service
prompt and well organized
excellent service
GARY R. from #1 Cochran Hyundai Monroeville responded on 05/24/2020

Thank you for your positive comments and the 5 star review.

Gary P Rosenberger
#1 Cochran Hyundai
Service Manager

412-245-3666

MP
Mary P.
Pittsburgh, PA
2015 Hyundai Veloster
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/22/2020 Category: Service
Great job
Tyler was great!! He explained everything to me. He went beyond great customer service!!!
GR
GARY R. from #1 Cochran Hyundai Monroeville responded on 05/24/2020

Thank you for your positive comments, I will make sure Tyler is aware.

Gary P Rosenberger
#1 Cochran Hyundai
Service Manager

412-245-3666

CR
Christina R.
Turtle Creek, PA
2010 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/21/2020 Category: Service
The Service Writers
Ever since Dale started working at Hyundai in Monroeville I always ask him to help me. With his knowledge, sincere and caring attitude, a non-rushed approach, and giving me ample time for questions and explanations Dale is the best possible service writer a car dealership could ask for.
GR
GARY R. from #1 Cochran Hyundai Monroeville responded on 05/22/2020

Thank you for your positive comments about Dale, we are fortunate to have him.

Gary P Rosenberger
#1 Cochran Hyundai
Service Manager

412-245-3666