Overview

Overall Rating 4.72/5Overall Rating 4.72/5Overall Rating 4.72/5Overall Rating 4.72/5rating 4.72

147 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
98% Would Recommend
Latest Review over 3 years ago

Reviews


KP
kim p.
Winston Salem, NC
Ford Windstar
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/27/2014
friendliness
Fast, friendly and economical

RR
Richard R.
Winston Salem, NC
Chevrolet S10 Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/21/2014 Category: Service
Richard said this business is pretty timely while servicing his vehicle. They do not lollygag around.
This review was collected via phone interview by Customer Research Inc.

JV
Jackson V.
Winston Salem, NC
Toyota Tacoma
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/17/2014 Category: Service
Jackson said the staff is really professional and he gets straightforward service when he goes in.
This review was collected via phone interview by Customer Research Inc.

NC
Nathifa C.
Winston Salem, NC
Pontiac Grand Prix
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/16/2014 Category: Service
Nathifa said she is satisfied with the service she receives from this business.
This review was collected via phone interview by Customer Research Inc.

JM
Jerry M.
Winston Salem, NC
Suzuki Samurai
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/16/2014 Category: Service
Jerry said this facility got the job done quickly, did it right, professionally and did not mess around. Michael, who was at the front desk, was really nice as were the rest of the personnel.
This review was collected via phone interview by Customer Research Inc.

DS
Dana S.
Winston Salem, NC
Honda Accord
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/10/2014 Category: Service
Dana said that he was happy with everything at the business.
This review was collected via phone interview by Customer Research Inc.

RT
Roberto T.
Winston Salem, NC
Mazda B4000
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/10/2014 Category: Service
Roberto said he is always happy with the service and will continue to return.
This review was collected via phone interview by Customer Research Inc.

DB
Desire B.
Winston Salem, NC
Mitsubishi Galant
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/08/2014 Category: Service
Desire said this facility has always done a great job on her vehicle.
This review was collected via phone interview by Customer Research Inc.

LC
Linda C.
Winston Salem, NC
Chrysler PT Cruiser
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/06/2014 Category: Service
Linda said the staff was very kind, she received good service and they were very prompt.
This review was collected via phone interview by Customer Research Inc.

AS
Aurthor S.
Winston Salem, NC
Ford Contour
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/02/2014 Category: Service
Aurthor said it is a great business. They have fantastic service and the staff is great.
This review was collected via phone interview by Customer Research Inc.

CR
Chris R.
North Carolina
Kia Optima
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/25/2014 Category: Service
Chris said he had the brakes replaced and they are still making a squealing noise. He is going to give it a few days to see if it goes away. He has already contacted the person he dealt with and was told to take the vehicle back if this continues.
This review was collected via phone interview by Customer Research Inc.

JD
Jaira D.
Winston Salem, NC
Ford Focus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/25/2014 Category: Service
Jaira said her experience with the facility was great and the staff there is very nice.
This review was collected via phone interview by Customer Research Inc.

JR
Jeremy R.
Kernersville, NC
Volkswagen Jetta
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/22/2014 Category: Service
Jeremy said he was happy the business got his vehicle fixed in just a couple of hours.
This review was collected via phone interview by Customer Research Inc.

KP
Kim P.
Winston Salem, NC
Ford Windstar
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2014 Category: Service
Kim said they are awesome and she loves them. She gave a recommendation about them to someone in the middle of Walmart.
This review was collected via phone interview by Customer Research Inc.

KE
Kedrick E.
Winston Salem, NC
Hyundai Sonata
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/17/2014 Category: Service
Kendrick said this business was quick with the service to his vehicle.
This review was collected via phone interview by Customer Research Inc.

MB
Marquita B.
Winston Salem, NC
Nissan Altima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2014 Category: Service
Marquita said they were finished in a timely fashion and the business did a good job.
This review was collected via phone interview by Customer Research Inc.

MW
margert w.
Winston Salem, NC
Ford Explorer
Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
09/11/2014
Customer service was poor
Mike and his team tried to fix my car but was unsucessful, claim it was fix but my car wouldn't start. After spending over $500 now, they forgot to put a part on my car and I had to come back after already having my car for 2 day4/15-4/16 then after 3 months I have same problem. So I had to bring my car back to refix problem, but Mike tries to overcharge me the quote. And then try to void my warranty after spending almost $500, he is very unprofessional and needs to do the work right the first time.
Ed V. from 1 Stop Auto Repair responded on 09/11/2014

Customers car has multiple issues and is poorly maintained, tried to explain that vehicle brake down was due to severe vacuum leak due to rotting hoses not previous work.


CM
Chasity M.
Toyota Camry
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/10/2014 Category: Service
Chasity said the service was pretty quick and they got it done.
This review was collected via phone interview by Customer Research Inc.

PR
Patsy R.
Winston Salem, NC
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/07/2014
Fast Courteous & Reliable Service
As a customer, I have been coming to 1 Stop shortly after it was opened and I've never walked away feeling as if I've been cheated because the problems has been resolved and I've gotten what I've paid for, dependable, professional service. This is Winston Salem's finest! Thanks Guys!

CM
Corey M.
Winston Salem, NC
Daewoo Leganza
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/04/2014 Category: Service
Corey said everything was handled right away. It was overall good customer service.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 147 in total