A & A Auto Repair

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925-933-7670
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Overview

Overall Rating 4.56/5Overall Rating 4.56/5Overall Rating 4.56/5Overall Rating 4.56/5rating 4.56
4.6

( 34 Reviews )

5 star
79%
4 star
8%
3 star
5%
2 star
<1%
1 star
5%
94% Would Recommend
Latest Review about 3 years ago

Featured Business

Genesis Of Concord

1051 Burnett Avenue
Concord, CA 94520
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
1.5 miles away
11/08/2019 - "Excellent Customer Service"
"Friendly accomodating staff with great attitudes."

Reviews

MT
Mary T.
Martinez, CA
Mercedes-Benz S320
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2016 Category: Service
Mary said this business was close to her home and the first person that she spoke with was Aj and he was very helpful. She also said he was very informative and polite. The lady that works in the front office was very nice and easy to speak with.
Recommended
This review was collected via phone interview by Customer Research Inc.
JC
Joshua Sloane C.
Suisun City, CA
Lexus IS 300
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2016 Category: Service
Joshua said that A.J took the time to give him a quote over the phone. He appreciated this and decided to give them his business.
Recommended
This review was collected via phone interview by Customer Research Inc.
AP
Adam P.
California
Ford Expedition
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/03/2016 Category: Service
Spoke with Tysha. She said the business is awesome and everything was done as expected and in a timely manner.
Recommended
This review was collected via phone interview by Customer Research Inc.
CK
Chris K.
California
Mitsubishi Lancer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/25/2016 Category: Service
Chris said the mechanics are great at this business.
Recommended
This review was collected via phone interview by Customer Research Inc.
RW
Ryan W.
Danville, CA
Mercury Grand Marquis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/23/2016 Category: Service
Ryan said they were prompt and helpful.
Recommended
This review was collected via phone interview by Customer Research Inc.
BJ
Bruce J.
Walnut Creek, CA
Honda Accord
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/12/2016 Category: Service
Bruce said they provided good quality work. They were quick and efficient.
Recommended
This review was collected via phone interview by Customer Research Inc.
LW
Leslie W.
Walnut Creek, CA
Dodge Grand Caravan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2016
Excellent service
I've been going to A&A for several years now and they offer excellent, informed service for my two older vehicles. I trust their recommendations. As a result, my vehicles continue to be in the best of repair and safe for road trips.
Recommended
HK
Henry K.
Martinez, CA
Nissan Maxima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/22/2016
Car Care at Its Best
convenient location, knowledgable staff, polite treatment, decent pricing, clean facility and follow-up arrangements
Recommended
SS
Shalom S.
Martinez, CA
Toyota Corolla
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
07/13/2016
AWESOME!!?
AJ is the best, great communicator and very honest; he has assisted in repairing my Toyota and has done a marvelous job. If you're looking for a great down to earth guy look no further. A&A auto are the best and I do not intend to go anywhere.

Seaforth family.
Recommended
Priscilla N. from A & A Auto Repair responded on 07/19/2016

Hi Shalom, Thank you for taking the time to complete our survey.  We truly appreciate your kind words and glad we could take great care of your Toyota.
 We do pride ourselves on 5 Star reviews.  We saw that you rated us with a 3 Star.  Please let us know if there was something that we missed in order to earn your 5 Star Review.  Otherwise, if you could kindly change  it to a 5 Star Review, we would greatly appreciate it.  Thanks again!

EE
Ed E.
Concord, CA
BMW 528i
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2016
Fast and courtetios service
If ever stranded on the road or at home, they are one stop shop. Quick and accurate service. Cost of repair very competitive. Court ethos employees in person or on the phone
Recommended
LW
Leslie W.
Walnut Creek, CA
Nissan 300ZX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2016
Great repair service
I took my Nissan 1994 300ZX in to the shop for an oil change. The technician showed me where there was an oil senser leak, explained that it needed replacement. Got estimate, fair price, also replaced brake light. As usual great service, keeping my vintage car in great repair.
Recommended
BW
Bear W.
California
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/07/2016 Category: Service
Bear said this business did a great job on his vehicle. They just forgot to tighten a couple of screws on his shifter. The tow driver and mechanic came to him and fixed the problem free of charge which he appreciated. He was very satisfied with their customer service, the speed on how quick they got the job done and the price was very fair.
Recommended
This review was collected via phone interview by Customer Research Inc.
VD
Vince D.
Vallejo, CA
Mitsubishi Galant
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/29/2013 Category: Service
Vince said this business provides smooth service. He would recommend them to others.
Recommended
This review was collected via phone interview by Customer Research Inc.
LM
Laurent M.
Utah
Honda CR-V
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/26/2013 Category: Service
Laurent said the business provided great service. He has already recommended them to friends.
Recommended
This review was collected via phone interview by Customer Research Inc.
AY
Abe Y.
Concord, CA
Volkswagen Jetta III
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/22/2013 Category: Service
Abe said the people at the business are nice but he had to take his vehicle back a second time because it was overheating. He noted it is hard to find a good mechanic but now he has found one.
Recommended
This review was collected via phone interview by Customer Research Inc.
DF
Daniel F.
Honda Civic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/22/2013 Category: Service
Daniel said this business got him in an out, and the repairs were done nicely.
Recommended
This review was collected via phone interview by Customer Research Inc.
PD
Phil D.
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/22/2013 Category: Service
Phil said this business is very good.
Recommended
This review was collected via phone interview by Customer Research Inc.
DB
David B.
Honda Accord
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/21/2013 Category: Service
David said when they did the oil change, he asked them to check the transmission fluid. He was not charge for this fluid check. The staff is friendly and they did a good job.
Recommended
This review was collected via phone interview by Customer Research Inc.
HF
Herman F.
Martinez, CA
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/30/2013 Category: Service
Spoke with Jill. She said this business did a good job. They are efficient and honest.
Recommended
This review was collected via phone interview by Customer Research Inc.
DP
Dawn P.
Pacheco, CA
Chevrolet Silverado
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/30/2013 Category: Service
Spoke with Troy. He said they reset the oil percentage on his vehicle. There was no mess at all and it was not a hassle.
Recommended
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 34 in total