I dropped off my car after an accident and Mario made a verbal agreement that he would not charge storage fees if my car was totaled. The car ended up being totaled and he charged me almost $2000 for storage after he said he wouldn’t. I had to get the car back to sell it for scrap because the insurance didn’t pay for it, and on top of losing my car, I got scammed by this place. When I tried to pick up the car Mario got in my personal space, yelling that he was going to “teach me a lesson” because I showed up without an appointment to pick up my own car. All he was doing was forcing me to come back the next day so he could charge me another $80 for one more day of storage. It was the most stressful experience I’ve ever had with any business in my life.
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.