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ACE Transmission Service

Average Score
Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5
4.4
(27 Reviews)
70
Write a Review
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Score Details

5 stars
70%
4 stars
11%
3 stars
<1%
2 stars
<1%
1 star
18%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
1
Total ReScores™
5.0
ReScore™ Average
70
Net Promoter Score ®

Business Details

About

Family-owned and established in 1978, ACE Transmission Service, has been serving drivers in Hanover Park, Cook County, Chicago, Schaumburg, Elgin, Streamwood, Elk Grove Village, Barrington, Hoffman Estate, Bartlett, and Carol Stream, IL for nearly 40 years! With over 45 years of experience, we specialize in transmission services, repairs, Family-owned and established in 1978, ACE Transmission Service, has been serving drivers in Hanover Park, Cook County, Chicago, Schaumburg, Elgin, Streamwood, Elk Grove Village, Barrington, Hoffman Estate, Bartlett, and Carol Stream, IL for nearly 40 years! With over 45 years of experience, we specialize in transmission services, repairs, and rebuilding, along with a full range of general automotive maintenance and repair services. ...more

Categories
Auto Repair, Transmission Repair, Auto Maintenance
Contact
(630) 289-8030
Visit Website
Closed
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
2107 W Irving Park Rd Hanover Park, IL 60133
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ACE Transmission Service's Reviews
Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5
4.4
(27 Reviews)
Write a Review
Recent Reviews
IR
gravatar
ihor r.
Streamwood, IL
Ford F-150
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/26/2026
10
Concerns address satisfactory
All my concerns have been addressed.
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
03/25/2026
0
Poor diagnostic
I brought my Ford F-150 into this transmission shop due to ongoing transmission-related issues, including warning lights and erratic behavior while driving. After diagnosing the problem, they told me it was a range sensor and charged me $1,300 for the repair.

Unfortunately, the repair did not fix the issue. The exact same problem came back almost immediately after I picked up the truck. While they did mention there was a possibility the issue could return, it was never communicated that it might come back right away—which is exactly what happened.

They also suggested that replacing the wiring harness might resolve the issue, but described it as a “50/50 chance.” That’s not very reassuring, especially coming from a shop that specializes in transmission work. At that point, it felt like guesswork rather than a confident diagnosis.

Overall, I’m disappointed with both the outcome and the lack of certainty in their repair approach. Paying $1,300 for a fix that didn’t solve the problem—and being left with a coin-flip suggestion for the next step—is frustrating. I would expect a transmission shop to provide a more accurate diagnosis and a clearer path to resolution.
Manager from ACE Transmission Service responded on 03/26/2026 11:26 AM

Thank you for your feedback. We appreciate your business and are reviewing the situation to determine the appropriate next steps.

Service Coupons and Posts
We're thrilled to hear about your quick and honest experience at ACE! 🚗💨 Our team loves diagnosing problems faster than a speeding ticket! Thanks for trusting us, and we hope to help again in the future. #HonestyMatters #ACETransmissionService
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Thanks for your patience during the repair process! 🚗🔧 We're working hard to get you back on the road in no time. Stay tuned for updates! #ACETransmission #AutoRepairAdventures
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🚗💨 Thanks for choosing ACE Transmission Service! We're thrilled your truck is back on the road, running great after a transmission rebuild. Remember, your wheels are our business! 😉 #TransmissionExperts #ACEService
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We're thrilled to hear you're very satisfied! 🚗💨 Your happiness is our fuel! If your vehicle ever needs a pit stop, you know where to find us. Thanks for driving happiness our way! 😊 #CustomerAppreciation #ACETransmissionService
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We love it when our customers recommend us! 😊 At ACE Transmission Service, we believe in fixing what’s necessary without breaking the bank. 🚗💰 Thanks for trusting us with your ride! #HonestService #TransmissionExperts
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Thank you for the fantastic review! We're thrilled Rich provided you with prompt and knowledgeable service. Fast repairs mean more time for joyrides! 🚗✨ Your satisfaction fuels our passion! #TransmissionExperts #ACEService
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Thank you for the fantastic review! 📸 We’re thrilled you found our communication and photo-sharing helpful. We aim to keep you in the loop while your ride gets the TLC it deserves! 🚗💨 #CustomerCare #TransmissionExperts
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Thank you for the kind words! 🎉 We believe that great service and timely repairs are key to keeping your wheels rolling smoothly. 🚗💨 You keep the drive alive, and we'll keep the gears turning! #ACETransmissionService #CustomerAppreciation
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Thanks for the stellar review! 🌟 We're thrilled to hear that our quick and honest service, along with our knowledgeable team, keeps you coming back. We aim to keep your ride smooth and your spirits high! 🚗💨 #CustomerAppreciation #ACEService
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🌟 Thank you for the fantastic review! We're thrilled to hear you enjoyed our repair work and customer service. Our team is here to keep you rolling smoothly! 🚗💨 #ACETransmissionService #AutoRepairExcellence
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🚗✨ Thanks for the shout-out! We're thrilled you enjoyed Rich's thorough work and top-notch service. At ACE Transmission Service, we believe in fixing more than just your ride—we fix your worries too! 😊 #AutoCare #CustomerServiceExcellence
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Thanks for the fantastic review! 🚗✨ We're thrilled to hear our speedy service hit the mark! We’ll always be ready to get you back on the road (and hopefully not too fast! 😉). See you next time! #ACETransmission #FastAndFriendly
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🚗 We're thrilled to hear you loved our service! Great customer care and fair pricing are our speed! 🌟 Can’t wait to see you again for your next repair. Thanks for trusting ACE Transmission Service! #CustomerCare #ACETransmission
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