Overview

Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5

11 Reviews

100% Would Recommend
90% Business Response
Latest Review about 1 year ago

Reviews


SK
Steve K.
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
02/24/2012
The IS250 I purchased from you has been to the Lexus dealer 4 times so far, thankfully it still had a waranty. The low tire pressure light would not go off even thought the salesman said "it will go off after the tires warm" which I didn't believe.

It went back 3 times for a rattle in the passenger front side. They changed the shocks and the top shock mount before they realized that when you folks put the new brakes on you didn't put all the bolts back on to hold the caliper. Like I said, good thing for the waranty.

AF
ANTHONY F.
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
10/23/2011
My muffler fell off after a few days of driving!

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Sonji C.
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
10/21/2011
I was very pleased with the service that ACI Auto Group was providing up until my very last visit and I have not been back since. I am possibly contemplating seeking another service center for maintenance/service on/to my Volvo. I would not recommend a friend at this time, your trust and loyalty to me as valued customer would have to be regained/restored.

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