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Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5rating 4.87

78 Reviews

97% Would Recommend
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Reviews


Verified Customer
Pukalani, HI
Acura TLX
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
03/14/2019
Bad Customer Service
Bad customer service been to them before they were fine but this last time was bad. They don’t care about customers they just want your money.
John S., General Manager from Acura of Maui responded on 03/15/2019

Aloha,

I am sorry about your last experience with our service department.  As the GM of the dealership, it is not our intention.  Our only is intention is to make sure your vehicle is safe and drivable on the roads.  We offer recommendations and make sure our clients are aware of the problems with their vehicles.  If there is something I can assist with, please give me a call and let me know what your concern is.


Mahalo,

John Streckenbein
General Manager
Acura of Maui
808-871-1234
john.streckenbein@acuraofmaui.com

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