Advance Automotive - High School

Overview

Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5rating 4.76

243 Reviews

98% Would Recommend
Latest Review over 1 year ago

Reviews


DC
Doug C.
Indianapolis, IN
Ford Explorer
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
03/31/2017 Category: Service
Doug said he was extremely disappointed with the business. He took his vehicle in for an oil change and a tire rotation. Once, he received his vehicle, he found the dash was still telling him he needed an oil change. He was told that there was a nail in one of the tires, so they didn't rotate any of the tires. He went to another facility to replace the tire and was told there was no nail in his tire. He said he believes they didn't do any of the services, including the oil change and they are very dishonest. In order to do better, they should be more thorough and actually do the services they say they will do. The lady he spoke with over the phone was very pleasant and nice. However, when he arrived at the business, the mechanic was not pleasant at all. They have lost his business forever due to this experience and he wouldn't recommend them.
This review was collected via phone interview by Customer Research Inc.

NS
Noah S.
Plainfield, IN
Jeep Wrangler
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/28/2017 Category: Service
Noah said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

CA
Cesar A.
Indianapolis, IN
Volkswagen Jetta
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/28/2017 Category: Service
Cesar said this business had good customer service, they were honest and they gave him a price that was less than other places.
This review was collected via phone interview by Customer Research Inc.

SP
Steve P.
Indianapolis, IN
Jeep Wrangler
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/27/2017 Category: Service
Steve said he has been to this business before, and they did well.
This review was collected via phone interview by Customer Research Inc.

BB
BRUCE B.
Beech Grove, IN
Chrysler PT Cruiser
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/17/2017
Advance Automotive
Clear communications and I can trust what they say.

JW
John W.
Springville, IN
Honda Fit
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/11/2017 Category: Service
John said he was very pleased with the service at the business.
This review was collected via phone interview by Customer Research Inc.

SR
Steve R.
Indianapolis, IN
Chevrolet TrailBlazer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/11/2017 Category: Service
Steve said this business did a pretty good job.
This review was collected via phone interview by Customer Research Inc.

MG
Mercedes G.
Indianapolis, IN
Chevrolet Uplander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/04/2017 Category: Service
Mercedes said they were friendly and effective.
This review was collected via phone interview by Customer Research Inc.

DG
David G.
Indiana
Chevrolet Malibu
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/02/2017 Category: Service
David said this business had the fastest mechanic he has ever seen.
This review was collected via phone interview by Customer Research Inc.

SW
Samantha W.
Indianapolis, IN
Ford Taurus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/22/2017 Category: Service
Samantha said the staff was friendly, and they finished on time.
This review was collected via phone interview by Customer Research Inc.

TW
Teresa W.
Indiana
Pontiac G6
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/15/2017 Category: Service
Teresa said she was satisfied with the person who serviced her vehicle and he was friendly. She also noted she will go back for additional services.
This review was collected via phone interview by Customer Research Inc.

SG
Sheila G.
Indiana
Dodge Caliber
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/14/2017 Category: Service
Sheila said her vehicle runs a little better now and it sounds great. They did a good job and she will be back.
This review was collected via phone interview by Customer Research Inc.

CA
Christopher A.
Indiana
Oldsmobile Alero
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/11/2017 Category: Service
Spoke with Shamika. She said this business is customer friendly, reasonable and quick. The service is very good.
This review was collected via phone interview by Customer Research Inc.

JE
John E.
Springfield, MO
Saturn SW2
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/11/2017 Category: Service
John said the business did a good job and they were very honest. Everything was done just right. It was great working with Mike.
This review was collected via phone interview by Customer Research Inc.

RD
Rick D.
Indianapolis, IN
Buick LaCrosse
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/10/2017 Category: Service
Rick said he is a repeat customer of this business, they are quick and they will call him when the problem is found. They stick to the estimate.
This review was collected via phone interview by Customer Research Inc.

RW
Richard W.
Indianapolis, IN
Chevrolet Chevy Express
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/07/2017 Category: Service
Richard said they were very helpful. The service was performed correctly.
This review was collected via phone interview by Customer Research Inc.

JE
Jerry E.
Indiana
Toyota Tundra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/28/2017 Category: Service
Jerry said this business provided him with good service. He said Mike told him exactly what he was going to do and did it exactly when he said he was going to do it. He said he appreciates them getting it done.
This review was collected via phone interview by Customer Research Inc.

DD
Dan D.
Indianapolis, IN
Mercury Sable
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/27/2017 Category: Service
Dan said he thought he had a leaky radiator but he didn't and everything worked out well.
This review was collected via phone interview by Customer Research Inc.

AK
Austin K.
Indianapolis, IN
Ford Pickup
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
01/20/2017 Category: Service
Austin said his vehicle is still doing the same thing.
This review was collected via phone interview by Customer Research Inc.

CM
Carl M.
Indianapolis, IN
Buick Regal
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2017 Category: Service
Carl said the business treats him well.
This review was collected via phone interview by Customer Research Inc.