Reviews
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SCOTT K.
San Diego, CA
Toyota Camry
Verified
Great shop with better people
I’ve been bringing my car here for the last couple of oil changes and I will keep coming back. The people are always great, fast, and without the hassle other shops are known for. I would recommend this place to anyone for their auto needs.
Recommended
JB
Jeff B.
San Diego, CA
Nissan Altima
Verified
Jeff said this business identified complex problems, and fixed them within the time period promised.
Recommended
This review was collected via phone interview by Customer Research Inc.
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Casey R.
San Diego, CA
Ram Pickup
Verified
Casey said the service was great. The staff took him in at a minute's notice and they did a good job.
Recommended
This review was collected via phone interview by Customer Research Inc.
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MARY K.
San Diego, CA
Chrysler Sebring
Verified
quick and efficient
BrakeStop was able to get my car towed within an hour of my call to them. They had it ready the next working day after it was towed in.
Recommended
MC
MICHAEL C.
San Diego, CA
Acura 3.2TL
Verified
Honest and Courteous Service
Brake stop did not have the required equipment to repair the suspension problem on my car, but helped me get my car towed to a repair shop that could do the required repairs to make my car safe to drive again.
Recommended
RB
ROBERT B.
San Diego, CA
Lexus IS 250
Verified
Fast, friendly, professional
Great experience. Were able to schedule our brake inspection and change same day. Only downside was a big difference in price from the coupon due to “your vehicle uses ceramic brake pads and they cost more.”
Recommended
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Dan W.
San Diego, CA
Mazda Tribute
Verified
Dan said the staff got him in and out in a timely manner.
Recommended
This review was collected via phone interview by Customer Research Inc.
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Dan T.
San Diego, CA
Hyundai Santa Fe
Verified
Dan said they did the job, and the price was okay at this business.
Recommended
This review was collected via phone interview by Customer Research Inc.
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Steve P.
San Marcos, CA
Mazda Mazda3
Verified
Steve said that the staff were aggressive and entrapping. He is taking his vehicle back in because its not coming to a quick stop like its supposed to. It slides into a stop because the breaks weren't done correctly, and he was coerced into buying new rotors where the business could have just trimmed the originals down.
This review was collected via phone interview by Customer Research Inc.
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Michael A.
San Diego, CA
Toyota RAV4
Verified
Michael said the business did what he asked them to do but the repair resulted in another noise.
Recommended
This review was collected via phone interview by Customer Research Inc.
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Todd S.
San Diego, CA
Mazda Mazda3
Verified
Todd said they were fast, efficient, and they provided friendly service.
Recommended
This review was collected via phone interview by Customer Research Inc.
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Taylor D.
San Diego, CA
Scion iA
Verified
Taylor said everything worked great and everything is good.
Recommended
This review was collected via phone interview by Customer Research Inc.
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Hugo S.
Escondido, CA
Very bad shop
I don’t recommend to do anything in that’s place you will throw your money go to other repair shop the people isn’t honest very bad shop
VN
Victor N.
El Cajon, CA
Ford Bronco
Verified
Victor said this business did a good job on his vehicle.
Recommended
This review was collected via phone interview by Customer Research Inc.
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Rebecca S.
San Diego, CA
Toyota Avalon
Verified
Rebecca said she had no problems.
Recommended
This review was collected via phone interview by Customer Research Inc.
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James T.
San Diego, CA
Chevrolet Silverado 2500HD
Verified
James said the staff were very helpful and the business provided a great job.
Recommended
This review was collected via phone interview by Customer Research Inc.
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Patricia W.
San Diego, CA
Acura TSX
Verified
Patricia said the staff at the front desk were very pleasant and helpful. The service overall was very quick and thorough.
Recommended
This review was collected via phone interview by Customer Research Inc.
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David R.
San Diego, CA
Kia Sorento
Verified
David said service was fast and everything is working fine.
Recommended
This review was collected via phone interview by Customer Research Inc.
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Maribel W.
San Diego, CA
Nissan Altima
Verified
Maribel said the customer service was good and the staff was helpful and nice.
Recommended
This review was collected via phone interview by Customer Research Inc.
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Tammmy M.
Chula Vista, CA
Kia Sorento
Verified
Tammy said she has been with the business for years and they have never gone wrong.
Recommended
This review was collected via phone interview by Customer Research Inc.