Overview

Overall Rating 4.66/5Overall Rating 4.66/5Overall Rating 4.66/5Overall Rating 4.66/5rating 4.66

210 Reviews

93% Would Recommend
Latest Review 1 day ago

Reviews


SK
SCOTT K.
San Diego, CA
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2018
Great shop with better people
I’ve been bringing my car here for the last couple of oil changes and I will keep coming back. The people are always great, fast, and without the hassle other shops are known for. I would recommend this place to anyone for their auto needs.

JB
Jeff B.
San Diego, CA
Nissan Altima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2018 Category: Service
Jeff said this business identified complex problems, and fixed them within the time period promised.
This review was collected via phone interview by Customer Research Inc.

CR
Casey R.
San Diego, CA
Ram Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/14/2018 Category: Service
Casey said the service was great. The staff took him in at a minute's notice and they did a good job.
This review was collected via phone interview by Customer Research Inc.

MK
MARY K.
San Diego, CA
Chrysler Sebring
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/11/2018
quick and efficient
BrakeStop was able to get my car towed within an hour of my call to them. They had it ready the next working day after it was towed in.

MC
MICHAEL C.
San Diego, CA
Acura 3.2TL
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/01/2018
Honest and Courteous Service
Brake stop did not have the required equipment to repair the suspension problem on my car, but helped me get my car towed to a repair shop that could do the required repairs to make my car safe to drive again.

RB
ROBERT B.
San Diego, CA
Lexus IS 250
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/29/2018
Fast, friendly, professional
Great experience. Were able to schedule our brake inspection and change same day. Only downside was a big difference in price from the coupon due to “your vehicle uses ceramic brake pads and they cost more.”

DW
Dan W.
San Diego, CA
Mazda Tribute
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2018 Category: Service
Dan said the staff got him in and out in a timely manner.
This review was collected via phone interview by Customer Research Inc.

DT
Dan T.
San Diego, CA
Hyundai Santa Fe
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/18/2018 Category: Service
Dan said they did the job, and the price was okay at this business.
This review was collected via phone interview by Customer Research Inc.

SP
Steve P.
San Marcos, CA
Mazda Mazda3
Verified
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
06/15/2018 Category: Service
Steve said that the staff were aggressive and entrapping. He is taking his vehicle back in because its not coming to a quick stop like its supposed to. It slides into a stop because the breaks weren't done correctly, and he was coerced into buying new rotors where the business could have just trimmed the originals down.
This review was collected via phone interview by Customer Research Inc.

MA
Michael A.
San Diego, CA
Toyota RAV4
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/13/2018 Category: Service
Michael said the business did what he asked them to do but the repair resulted in another noise.
This review was collected via phone interview by Customer Research Inc.

TS
Todd S.
San Diego, CA
Mazda Mazda3
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2018 Category: Service
Todd said they were fast, efficient, and they provided friendly service.
This review was collected via phone interview by Customer Research Inc.

TD
Taylor D.
San Diego, CA
Scion iA
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2018 Category: Service
Taylor said everything worked great and everything is good.
This review was collected via phone interview by Customer Research Inc.

HS
Hugo S.
Escondido, CA
Overall Rating 1/5rating 1rating 1rating 1rating 1
06/07/2018
Very bad shop
I don’t recommend to do anything in that’s place you will throw your money go to other repair shop the people isn’t honest very bad shop

VN
Victor N.
El Cajon, CA
Ford Bronco
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2018 Category: Service
Victor said this business did a good job on his vehicle.
This review was collected via phone interview by Customer Research Inc.

RS
Rebecca S.
San Diego, CA
Toyota Avalon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/06/2018 Category: Service
Rebecca said she had no problems.
This review was collected via phone interview by Customer Research Inc.

JT
James T.
San Diego, CA
Chevrolet Silverado 2500HD
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/06/2018 Category: Service
James said the staff were very helpful and the business provided a great job.
This review was collected via phone interview by Customer Research Inc.

PW
Patricia W.
San Diego, CA
Acura TSX
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/29/2018 Category: Service
Patricia said the staff at the front desk were very pleasant and helpful. The service overall was very quick and thorough.
This review was collected via phone interview by Customer Research Inc.

DR
David R.
San Diego, CA
Kia Sorento
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/29/2018 Category: Service
David said service was fast and everything is working fine.
This review was collected via phone interview by Customer Research Inc.

MW
Maribel W.
San Diego, CA
Nissan Altima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/25/2018 Category: Service
Maribel said the customer service was good and the staff was helpful and nice.
This review was collected via phone interview by Customer Research Inc.

TM
Tammmy M.
Chula Vista, CA
Kia Sorento
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/24/2018 Category: Service
Tammy said she has been with the business for years and they have never gone wrong.
This review was collected via phone interview by Customer Research Inc.