Overview

Overall Rating 4.67/5Overall Rating 4.67/5Overall Rating 4.67/5Overall Rating 4.67/5rating 4.67

250 Reviews

94% Would Recommend
Latest Review 18 days ago

Reviews


CH
CHU H.
San Diego, CA
Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/03/2018
Customer care
The manager was friendly and gave us a great price. The work was done promptly.
Richard C., GM from Aero Dr Brake Stop And Auto Repair responded on 11/08/2018

THAT IS THE ONLY WAY WE APPRECIATE YOU FOR COMING IN , BY GIVING  YOU THE BEST PRICE POSSIBLE THANK YOU.....


AS
Arturo S.
Norwalk, CA
Saturn VUE
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2018 Category: Service
Arturo said the repairs were done in a timely manner and this business provided good service.
This review was collected via phone interview by Customer Research Inc.
Richard C., GM from Aero Dr Brake Stop And Auto Repair responded on 11/08/2018

WE TRY OUR BEST ALWAYS TO PROVIDE THE BEST SERVICE TO PLEASE ALL OUR CUSTOMERS THANK YOU ,...........


DS
Darrion S.
San Diego, CA
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2018 Category: Service
Darrion said this business fixed his problem.
This review was collected via phone interview by Customer Research Inc.
Richard C., GM from Aero Dr Brake Stop And Auto Repair responded on 11/08/2018

THANK YOU FOR GUIVEN US THE OPPORTUNITY TO WORK ON YOUR VEHICLE  WE WANT YOU TO SEE WE HAVE ALL TOOS AND CERTIFIED TECHNITION TO WORK IN ALL OUR CUSTOMER VEHIGLES


EL
Edgardo L.
San Diego, CA
Chevrolet Impala
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/27/2018 Category: Service
Edgardo said that the place had nice people working there and they were quick, so there was almost no waiting.
This review was collected via phone interview by Customer Research Inc.

RC
Rachel C.
San Diego, CA
Honda Accord Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/27/2018 Category: Service
Rachel said they did a great job.
This review was collected via phone interview by Customer Research Inc.

AG
Anthony G.
San Diego, CA
Honda Accord Sdn
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
10/24/2018 Category: Service
Spoke with Anthony's wife. She said her and her husband did not have a good experience. She said they had called in advance and they got an estimate so they decided to come in. When they came in the staff did another estimate which they charged her for and the price jumped higher than what was said over the phone. She said they wanted to charge more plus additional charges which she stated she felt were not needed.
This review was collected via phone interview by Customer Research Inc.
Richard C., GM from Aero Dr Brake Stop And Auto Repair responded on 10/26/2018

IM SO SORRY TO HEAR THAT BUT IF ITS ANYTHING THA I CAN DOE TO MAKE IT BETTER PLEASE LET ME KNOW MY NAME IS RICHARD 858 277 2981 THANKS


GB
GERALD B.
San Diego, CA
Toyota 4Runner
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/21/2018
Mrb
Good customer service
Richard C., GM from Aero Dr Brake Stop And Auto Repair responded on 10/24/2018

THE LESS THING I CAN SAY TO YOU IS THANK YOU THAS WHAT WE STAND FOR CUSTOMER SERVICE AND TO PROVIDE YOU WITH THE BEST CARE SERVICE POSIBLE....


TM
Tony M.
Ramona, CA
Acura TL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2018 Category: Service
Tony said the staff was no nonsense, the price was right, and the service was timely.
This review was collected via phone interview by Customer Research Inc.
Richard C., GM from Aero Dr Brake Stop And Auto Repair responded on 10/24/2018

WE THANK YOU VERY MUCH FOR BEING OUR CUSTOMER AND WE APPRECIATE ALL THE GOOD COMMENTS...........


DW
Derk W.
San Diego, CA
Honda Odyssey
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
10/16/2018 Category: Service
Derk said the brakes seem to be doing fine, but the brake light just went back on. He plans to go back to the business to have them check. The mechanic accidentally left some rags under the hood. Otherwise, the business did a great job.
This review was collected via phone interview by Customer Research Inc.
Richard C., GM from Aero Dr Brake Stop And Auto Repair responded on 10/24/2018

I WELL LIKE TO TAKE A MOMENT TO RITCH OUT TO YOU ANDI WANT YOU TO KNOW YOU HAVE A NATION WIDE WARRANTY PARTS AND LABOR ON EVERY REPAIR WE DO AND YOU ALSO HAVE A PICE OF MIDE WARRANTY MEANS IF YOU CAME BACK TO US WEL REPLACE ALL PARS AT NO COST TO YOU PARTS OR LABOR........


LB
Laura B.
San Diego, CA
Mercedes-Benz C-Class
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/12/2018
Honest and always helpful!
I have to say that I feel so comfortable coming to this shop and Richard is always so helpful and knowledgeable. They NEVER oversell and are ALWAYS available for my questions!
Richard C., GM from Aero Dr Brake Stop And Auto Repair responded on 10/12/2018

WE REALLY THANK YOU VERY MUTCH FOR THE TRUST THA YOU HAD PUT AN ASS AND WE ALWAYS BALUE AND RESPECT THAD


FE
Fernandito E.
San Diego, CA
Toyota Corolla
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/10/2018 Category: Service
Fernandito said he had a good experience.
This review was collected via phone interview by Customer Research Inc.
Richard C., GM from Aero Dr Brake Stop And Auto Repair responded on 10/24/2018

THANK YOU FERNANDO WE APPRECIETE YOUR BUSINESS AND WANT YOU TO KNOW WE ARE HERE TO SERVE ALL YOUR CAR NEEDS...........


DC
Dan C.
Solana Beach, CA
Ford Mustang
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/09/2018 Category: Service
Dan said the staff at this business did a good job.
This review was collected via phone interview by Customer Research Inc.
Richard C., GM from Aero Dr Brake Stop And Auto Repair responded on 10/24/2018

WE WELL  CONTINUE PROVIDING YOU WITH  ALL GREAT  SERVICES AT ALL THE TIME THANK YOU.


BD
BEVERLY D.
San Diego, CA
Cadillac Eldorado
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/06/2018
Fast smog check
I really like having the team at the auto center work on my cars. It is close to the house so I can go in and wait for my car to get done. Also, I trust them to give me a fair price for the work.
Richard C., GM from Aero Dr Brake Stop And Auto Repair responded on 10/09/2018

Really happy to help you and to service you cat thank you for the busness

Richard C., GM from Aero Dr Brake Stop And Auto Repair responded on 10/12/2018

WE KNOW HOW IMPORTANT IT IS FOR YOU TO BE  IN AND OUT AS QUICK AS POSSIBLE SO YOU CAN GO ON IN YOUR DAILY ROUTINE , WE TRAY OUR BEST TO HEALP FOR YOU TO DO SO  YOU THANK YOU.


KH
Kerry H.
San Diego, CA
Volkswagen Tiguan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/28/2018 Category: Service
Kerry said the staff at the business were friendly and were done with everything ahead of schedule.
This review was collected via phone interview by Customer Research Inc.

NM
Natalie M.
San Diego, CA
Kia Optima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/27/2018 Category: Service
Natalie said the business did a great job.
This review was collected via phone interview by Customer Research Inc.

WJ
Willie J.
San Diego, CA
Toyota Camry Solara
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2018 Category: Service
Willie said this business is the greatest and they are honest.
This review was collected via phone interview by Customer Research Inc.
Richard C., GM from Aero Dr Brake Stop And Auto Repair responded on 10/09/2018

We do believe that every busness shold have honesty and integrety and thats what we stand for thank you........


AJ
Amanda J.
San Diego, CA
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/21/2018 Category: Service
Amanda said there was a wait time, and she didn't get everything that she wanted done completed. The facility's system was down. The manager was nice though.
This review was collected via phone interview by Customer Research Inc.
Richard C., GM from Aero Dr Brake Stop And Auto Repair responded on 10/09/2018

Im very sorry to trouble you but ill insure you on your next service you would not have to experience tha again again take our sincere apologies...


JF
Jamil F.
Sacramento, CA
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018 Category: Service
Jamil said he likes this business, the service, and the people. He is very pleased. They are good people.
This review was collected via phone interview by Customer Research Inc.

RP
Ron P.
San Diego, CA
Subaru Impreza Sedan (Natl)
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018 Category: Service
Ron said the business got him in and out. It was quick and easy. This is an excellent place to go.
This review was collected via phone interview by Customer Research Inc.

SK
Soo K.
San Diego, CA
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018 Category: Service
Soo said the business was very nice and timely. They gave him detailed updates.
This review was collected via phone interview by Customer Research Inc.

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