Overview

Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5rating 4.92
4.9

( 50 Reviews )

100% Would Recommend
76% Business Response
Latest Review 16 days ago

Reviews


MS
Marylynn S.
Michigan
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/04/2019 Category: Service
Marylynn said they were very good and the customer service.
This review was collected via phone interview by Customer Research Inc.

MA
Mara A.
Ann Arbor, MI
Honda Accord Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/22/2019 Category: Service
Mara said the service was awesome and fairly priced. She said the staff was friendly and flexible.
This review was collected via phone interview by Customer Research Inc.

RM
Rico M.
Ypsilanti, MI
BMW 5 Series
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/18/2019 Category: Service
Rico said that the place was honest and didn't try to take advantage.
This review was collected via phone interview by Customer Research Inc.

MS
Mark S.
Dundee, MI
Dodge Journey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2019 Category: Service
Mark said that he spoke with the business's owner. They had a good conversation while his vehicle was being worked on. Mark said he would like him to keep up the good work.
This review was collected via phone interview by Customer Research Inc.

BC
Barbra C.
Ann Arbor, MI
Honda Accord Coupe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2019 Category: Service
Barbra said the business does a really good job.
This review was collected via phone interview by Customer Research Inc.

GL
George L.
Dexter, MI
MINI Cooper Hardtop
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/06/2019
Reliable
Work done on time and completed as stated.

KL
KAREN L.
Dexter, MI
Ford Police Interceptor
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/03/2019
Good Work
They did diagnosis and fixed problem efficiently and at a fair price, And had great communication so we knew what was going on. Will definitely be a regular at this shop.

WJ
Wendy J.
Ann Arbor, MI
Honda Pilot
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/23/2019 Category: Service
Wendy said that the place was super friendly, kind, helpful, and they did a bang-up job.
This review was collected via phone interview by Customer Research Inc.

DB
David B.
Ann Arbor, MI
Ford Focus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/23/2019 Category: Service
David said he has been totally satisfied with the business. They met all his needs and had great communication. He said the owner of the business reached out to him on social media and he had good experiences with them.
This review was collected via phone interview by Customer Research Inc.

AA
Ariana A.
Grass Lake, MI
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2019 Category: Service
Arianna said she likes them but her vehicle is shaking again.
This review was collected via phone interview by Customer Research Inc.

AR
Adam R.
Ann Arbor, MI
Honda Accord Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/28/2019 Category: Service
Adam said they were very courteous in helping him get his inspection.
This review was collected via phone interview by Customer Research Inc.

RV
Richard V.
Macomb, MI
GMC Canyon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/28/2019 Category: Service
Richard said the business is excellent. They do exceptional work and he recommends them, hands down.
This review was collected via phone interview by Customer Research Inc.

MF
MICHAEL F.
Saline, MI
Saab 9-3
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/25/2019
Saab Tune Up
Fast and friendly service!
Joshua B., Owner from AJ's Automotive responded on 08/26/2019

Thanks for the great review. We look forward to helping with all your auto service needs. 

Joshua Bartlett
Owner
734-302-4277

BD
Bob D.
Saline, MI
Chevrolet Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/06/2019 Category: Service
Bob said the facility does a great job and that he uses this business for both his personal and business vehicles.
This review was collected via phone interview by Customer Research Inc.
Joshua B., Owner from AJ's Automotive responded on 08/26/2019

Thanks for the great review and for allowing us to take care of all of your personal and business vehicles. 

Joshua Bartlett
Owner
734-302-4277

JB
JAY B.
Chrysler Town & Country
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/24/2019
job well done again
A part came in for my car and it had a slight crack in it. Instead of putting it on they contacted the manufacturer and got a replacement. I like that they care and would not instal a part that was in even the slightest question.
Joshua B., Owner from AJ's Automotive responded on 07/25/2019

Thank you again for another great review!

Joshua Bartlett
Owner
734-302-4277

MC
Mike C.
Ann Arbor, MI
Honda Odyssey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/23/2019 Category: Service
Mike said they were fast. There were no problems.
This review was collected via phone interview by Customer Research Inc.
Joshua B., Owner from AJ's Automotive responded on 07/25/2019

Thank you for the great review, We look forward assisting with all of your future automotive needs!

Joshua Bartlett
Owner
734-302-4277

CG
CAMILLO G.
Ann Arbor, MI
Dodge Neon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2019
Great service
My son's car was serviced here 3 times and they provided excellent service at affordable prices. They called me to provide a quote and when the car was ready (This is simple but many shops do not do this).
Joshua B., Owner from AJ's Automotive responded on 07/22/2019

Mr. Gonzalez,

Thank you for your great review and for always putting your trust into us to repair your sons vehicle! We look forward to helping with all your future automotive needs!

Joshua Bartlett
Owner
734-302-4277

CW
CHRISTINA W.
Lincoln MKZ
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2019
Phenomenal quality and lightening speed service!
I am mechanically inclined, I’m no pro or expert but I definitely have more than basic knowledge of Automotive internals. Josh was honest, got My MKZ in next day and had it ready a few hours later. He did not bs me on the diagnostic/ or trump up the issue to maximize profits that were unwarranted. I use a private mechanic that was unavailable, my mom put me on to AJs and so far I am impressed and has definitely changed my view of shops when it comes to AJs that is. I will be bringing more business to AJs, solid people, with excellent work ethic backed by the integrity and quality of their work, SO THANKFUl For My AC!!!!!
Joshua B., Owner from AJ's Automotive responded on 07/10/2019

Thank you for the great review! We are glad to hear we have restored some faith for you in the Auto Repair industry. We look forward to helping with all your future automotive needs!

Joshua Bartlett
Owner
734-302-4277

MB
Molly B.
Michigan
Subaru Forester
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/08/2019 Category: Service
Molly said the business was transparent and they didn't charge her for looking at the vehicle to see what problem it was.
This review was collected via phone interview by Customer Research Inc.
Joshua B., Owner from AJ's Automotive responded on 07/22/2019

Thank you for the great review! We look forward to helping with all your future automotive needs!

Joshua Bartlett
Owner
734-302-4277

DD
Dale D.
Michigan
Ford Ranger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2019 Category: Service
Dale said he has had a lot of things done there, the staff fixed them, and he is very satisfied.
This review was collected via phone interview by Customer Research Inc.
Joshua B., Owner from AJ's Automotive responded on 07/09/2019

Dale,

Thanks for the great review and always putting your trust into us to daig and repair your personal and family vehicles!

Joshua Bartlett
Owner
734-302-4277

Displaying Review 1 - 20 of 50 in total