Alabama Precision Transmission

Overview

Overall Rating 4.72/5Overall Rating 4.72/5Overall Rating 4.72/5Overall Rating 4.72/5rating 4.72

158 Reviews

97% Would Recommend
Latest Review about 1 month ago

Reviews


DN
Derrick N.
Tallassee, AL
Jeep Grand Cherokee
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/31/2016 Category: Service
Derrick said the service was fine. The employees did a good job and were quick.
This review was collected via phone interview by Customer Research Inc.

LW
Lorenzo W.
Tuskegee, AL
Ford Explorer
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/17/2016 Category: Service
Lorenzo said this business did a good job.
This review was collected via phone interview by Customer Research Inc.

KS
Ken S.
Wetumpka, AL
Ford Ranger
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/29/2016 Category: Service
Ken said he had issues with his vehicle after service, but it is doing fine so far.
This review was collected via phone interview by Customer Research Inc.

BW
Beverly W.
Selma, AL
Nissan Rogue
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/12/2016 Category: Service
Beverly said she was without her vehicle for 4 weeks. She was told by this business that they were waiting on parts. Mike was very pleasant and professional. He is very customer oriented and customer friendly, which made it a good experience for her.
This review was collected via phone interview by Customer Research Inc.

RL
Russell L.
Wetumpka, AL
Dodge Pickup
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/21/2016 Category: Service
Russell said everything went smoothly but the service took longer than he expected.
This review was collected via phone interview by Customer Research Inc.

CW
Carl W.
Alabama
Chevrolet Pickup
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/23/2016 Category: Service
Carl said he liked the way the employees explained everything and he is satisfied.
This review was collected via phone interview by Customer Research Inc.

BS
Brenda S.
Troy, AL
Chevrolet Silverado
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/16/2016 Category: Service
Brenda said he would recommend this business.
This review was collected via phone interview by Customer Research Inc.

MH
Mark H.
Montgomery, AL
GMC Sierra
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/14/2016 Category: Service
Mark said he had no problems with this business.
This review was collected via phone interview by Customer Research Inc.

RS
Richard S.
Milwaukee, WI
Chrysler Sebring
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/21/2016 Category: Service
Spoke with Trentyn. He said this business did a really good job and for the most part in a reasonable amount of time.
This review was collected via phone interview by Customer Research Inc.

TS
Terrance S.
Troy, AL
Dodge Pickup
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/30/2016 Category: Service
Spoke with Shanquika. She said she would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

WQ
WILLIAM Q.
Montgomery, AL
Nissan Frontier
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/20/2016
Nissan Truck Troubles
The staff was very friendly and helpful. The problem was explained in terms i understood. They even told me about future problems i might encounter. The only problem i had was that i was not contacted about any estimated price and was not contacted until the truck was fixed. It would have been nice for me to have an idea of cost and why it was taking a few days before hearing that the problem was fixed.

WW
Wade W.
Alexander City, AL
Ford Pickup
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/18/2016 Category: Service
Wade said the staff at this business was nice. Immediately after receiving the vehicle back, there were some issues and he is unsure why but another business is servicing the vehicle. At this time he is less likely to recommend them.
This review was collected via phone interview by Customer Research Inc.

KM
Kristopher M.
Troy, AL
GMC Sierra
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/28/2015 Category: Service
Kristopher said this business does great work, and they had his vehicle in and out quickly, but his vehicle is still having trouble shifting.
This review was collected via phone interview by Customer Research Inc.

MW
Marcia W.
Deatsville, AL
Dodge Magnum
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/25/2015 Category: Service
Marcia said this business did a good job. She had hoped the vehicle would not take long but it took longer than expected. Her vehicle was done within five working days.
This review was collected via phone interview by Customer Research Inc.

VW
Vince W.
Wetumpka, AL
Chevrolet Silverado
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/27/2015 Category: Service
Vince said the business provided him with excellent customer service and did good work on his vehicle.
This review was collected via phone interview by Customer Research Inc.

GW
Glenn W.
Wetumpka, AL
Ford Pickup
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/23/2015 Category: Service
Glen said they did a great job.
This review was collected via phone interview by Customer Research Inc.

BM
Byron M.
Prattville, AL
Chevrolet Pickup
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/31/2015 Category: Service
Byron said the business was fast and the staff was really friendly. A staff member at the business told him his rear end was going bad, but when he took his vehicle to another business, they told him it was fine.
This review was collected via phone interview by Customer Research Inc.

KM
Kyle M.
Wetumpka, AL
Dodge Pickup
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/27/2015 Category: Service
Kyle said this business was quick and had his vehicle ready when he asked.
This review was collected via phone interview by Customer Research Inc.

WJ
Winchell J.
Tuskegee Institute, AL
Nissan Pathfinder
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/28/2015 Category: Service
Winchell said the business provided very good service and the owner was very friendly.
This review was collected via phone interview by Customer Research Inc.

HD
Hugh D.
Eclectic, AL
Dodge Pickup
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/21/2015 Category: Service
Hugh said he enjoyed doing business with this facility.
This review was collected via phone interview by Customer Research Inc.

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