Overview

Overall Rating 4.73/5Overall Rating 4.73/5Overall Rating 4.73/5Overall Rating 4.73/5rating 4.73

224 Reviews

96% Would Recommend
Latest Review 5 days ago

Reviews


JP
Jacob P.
Miami, FL
Lincoln MKC
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/04/2018 Category: Service
Jacob said the business provided him with service within 30 minutes time, after other facilities of the same type wanted him to leave his vehicle. He said they were friendly and very professional.
This review was collected via phone interview by Customer Research Inc.

JT
Jason T.
Georgia
Hyundai Tiburon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/28/2017 Category: Service
Jason said the employees were really helpful. They were nice. They answered all his questions. They provided good service.
This review was collected via phone interview by Customer Research Inc.

LR
Lindie R.
Lawrenceville, GA
Kia Sorento
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/22/2017 Category: Service
Lindie said the service at this business is always great, and she has no problem with it. She is especially impressed with how timely they are. She had her tires changed and she waited for only 20 minutes. They don't try to oversell her and they get the job done. The customer service is excellent
This review was collected via phone interview by Customer Research Inc.

JF
Judy F.
Lawrenceville, GA
Toyota Camry Solara
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/22/2017 Category: Service
Judy said the service took a whole lot longer than they anticipated.
This review was collected via phone interview by Customer Research Inc.

MP
Mike P.
Auburn, GA
Volvo XC90
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/22/2017 Category: Service
Mike said this business took quite a long time to do an alignment.
This review was collected via phone interview by Customer Research Inc.

MP
Michael P.
Auburn, GA
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/22/2017 Category: Service
Michael said this business ran into several issues but they were able to resolve them. The bolt was corroded and they tried everything they could to get the bolt off but they couldn't, so they had to replace both calipers. It was an unexpected expense and they were able to meet him in the middle. They only charged him for the parts not the labor. They did a good job.
This review was collected via phone interview by Customer Research Inc.

HB
Hanza B.
Georgia
Volkswagen Jetta Sedan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/20/2017 Category: Service
Hanza said the staff are cool people. They are fast and efficient. They provide good service.
This review was collected via phone interview by Customer Research Inc.

JR
Jason R.
Lawrenceville, GA
Nissan Frontier
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
12/19/2017 Category: Service
Jason said the employees were unable to complete the service during his appointment. He was not informed before his appointment. The work was good.
This review was collected via phone interview by Customer Research Inc.

DE
Devontre E.
Georgia
Honda Accord Cpe
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/18/2017 Category: Service
Devontre said this business did a good job.
This review was collected via phone interview by Customer Research Inc.

SW
SHERRY W.
Dacula, GA
Mazda Mazda5
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
12/16/2017
Horrible
I have been a customer for 7 years. This trip I had a belt replaced, a royal flush and two tires. Over $800 worth of work. 1. There was a coupon on their website which they wouldn’t honor. No expiration date. 2. I had to call to see if my car was ready. They were too busy. 3. I called on my way home cause my tire press light was on. They left 15 lbs of air in my new tire with no cap.
Too many excuses to type.
Danny P. from All Tire And Brake responded on 12/16/2017

Sherry I am so sorry you had this experience. As discussed yesterday, the retail price of the Royal Flush on the coupon you referenced was actually cheaper than the coupon itself. So instead of charging you more and honoring the old coupon we felt it was better to save you a few bucks. Also thank you for coming in this morning so we could replace the leaking valve stem that caused your tire pressure issue. We look forward to servicing your vehicles in the future. 


EB
Eric B.
Lawrenceville, GA
INFINITI FX35
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/12/2017 Category: Service
Eric said the service provided by this business was pretty good.
This review was collected via phone interview by Customer Research Inc.

EV
Emery V.
Winder, GA
Honda Civic Coupe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/05/2017 Category: Service
Emery said the business did a good job and they were really informative.
This review was collected via phone interview by Customer Research Inc.

SB
Scott B.
Lawrenceville, GA
Chevrolet Malibu
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/30/2017 Category: Service
Scott said this business was good.
This review was collected via phone interview by Customer Research Inc.

MB
Mark B.
Dacula, GA
Chevrolet Impala
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/30/2017 Category: Service
Mark said this business installed tires on his vehicle and he would recommend them for service.
This review was collected via phone interview by Customer Research Inc.

LN
LARRY N.
Dacula, GA
GMC Sierra 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/21/2017
They fixed my tires
GREAT company!

KP
Kyoe P.
Bethlehem, GA
Toyota 4Runner
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/20/2017 Category: Service
Spoke with Kyle. He said that after he left this business there was still a little something wrong with his alignment.
This review was collected via phone interview by Customer Research Inc.

JR
Jose R.
Monroe, GA
Ram Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/15/2017 Category: Service
Jose said everything was good.
This review was collected via phone interview by Customer Research Inc.

DA
Dennise A.
Dacula, GA
Dodge Journey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2017 Category: Service
Dennise said she would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

TW
Tim W.
Dacula, GA
GMC Sierra 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2017 Category: Service
Tim said this business was very reliable. They always do what they are supposed to do.
This review was collected via phone interview by Customer Research Inc.

JB
Jesse B.
Dacula, GA
Mercedes-Benz E350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/10/2017 Category: Service
Jesse said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 141 - 160 of 224 in total