Overview

Overall Rating 4.67/5Overall Rating 4.67/5Overall Rating 4.67/5Overall Rating 4.67/5rating 4.67

176 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
95% Would Recommend
Latest Review 10 months ago

Reviews


EW
Ed W.
Dallas, GA
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/28/2017
Honest with reasonable prices
Excellent work. Great mechanics with superior skills regarding diagnosing problems. Wouldn't take my cars anywhere else

CS
Caroline S.
Dallas, GA
Overall Rating 1/5rating 1rating 1rating 1rating 1
02/06/2017
Grimy Snakes
This is a very grimy auto place. I brought my Honda in for a tune up and was charged for work that wasn't done to my vehicle and I was charged $180, it's like they add whatever they feel necessary to my bill to run it up. They were supposed to do an adjustment and I could clearly tell it was never done. POOR service it seems like they think they are better than everyone, even the owner brags about what he has to customers. this shop should learn how to treat its employees better and the customers. while I was getting my car "serviced" i could over hear the guy in the office, I guess his name is bobby, being very rude to his employees while he sits in the office doing nothing and clearly riding the clock . Poor poor customer service! wouldn't take my vehicle back here if my life depended on it!

CB
C L B.
Dallas, GA
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/09/2015
Great Service and fair prices!
My husband and I have used them for a few years and had one bad experience with a job not done correctly and really created a dangerous situation for my daughter, I was furious but the owner did everything to make the situation right! I didn't trust them but decided to give them another chance and never had another problem after this incident! Price has always been fair and work done right so far!

KC
KATHY C.
Dallas, GA
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/29/2014
100% honest people
ALPHA IS ONE OF THE BEST AND HONEST SHOPS I KNOW..

MS
Melissa S.
Hiram, GA
Overall Rating 1/5rating 1rating 1rating 1rating 1
08/27/2014
not great
Went for repair...Alpha said they can fix it..turn out damage was worse then they thought..if you cant repair it jus say so...dont try to charge for a repair and parts that you cant fix...And Alpha are professional before you order parts or try to work on a vehicle shouldn't you have seen the problem..never again

JC
Juan C.
Temple, GA
BMW 330i
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/29/2013 Category: Service
Juan said the service was great at this business. He is an honest mechanic, they are dependable and they do not over charge. They do what they say they are going to do and they do not try to fix something that is not broken. They are very helpful, kind, and courteous people.
This review was collected via phone interview by Customer Research Inc.

WH
Walter H.
Rockmart, GA
Toyota Tundra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/29/2013 Category: Service
Walter said they did a good job and they did the work on time. They did everything under warranty.
This review was collected via phone interview by Customer Research Inc.

RB
Rick B.
Dallas, GA
Nissan Altima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/26/2013 Category: Service
Rick said he always uses this business for service.
This review was collected via phone interview by Customer Research Inc.

MN
Mark N.
Nissan Maxima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/23/2013 Category: Service
Mark said the service was fast and efficient.
This review was collected via phone interview by Customer Research Inc.

DW
Doug W.
Dallas, GA
Chevrolet Suburban
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/22/2013 Category: Service
Doug said he has had nothing but positive experiences every time he goes to this business.
This review was collected via phone interview by Customer Research Inc.

WO
Wilma O.
Dallas, GA
Nissan Murano
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/19/2013 Category: Service
Wilma said this business is good. They are pleasant to work with and she had no problems with them. The lady on the phone was very patient with her and tried to explain the repairs to her. She would definitely recommend them to others.
This review was collected via phone interview by Customer Research Inc.

TG
Tim G.
Dallas, GA
Nissan Frontier
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/17/2013 Category: Service
Tim said the people at the business were courteous, professional and promptly did the work well.
This review was collected via phone interview by Customer Research Inc.

JC
John C.
Córdoba, CB
Jeep Cherokee
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/14/2013 Category: Service
John said he has known Dave for a lot of years and he has always been satisfied with his work. This business is helpful and honest. He would never take his vehicle anywhere else.
This review was collected via phone interview by Customer Research Inc.

GG
George G.
Dallas, GA
Chevrolet Suburban
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/11/2013 Category: Service
George said this is a good business and he would like to see them keep up the good work.
This review was collected via phone interview by Customer Research Inc.

RK
RICHARD K.
Dallas, GA
Honda Accord
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/10/2013
It's close to home and reasonable
Friendly service

SA
Stefanie A.
Dallas, GA
Chevrolet Malibu
Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
10/04/2013 Category: Service
Stephanie said that she had to spend $169.00 for work on her brakes from work that was not done right in May. If the employee had done the work correctly she would not have had that expense. She said that the prices have gone up and she was very disappointed. She will not recommend them due to this experience.
This review was collected via phone interview by Customer Research Inc.

VP
Victoriano P.
Dallas, GA
Chevrolet Blazer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/30/2013 Category: Service
Victoriano said they did a good job.
This review was collected via phone interview by Customer Research Inc.

JH
Judy H.
Dallas, GA
Chevrolet TrailBlazer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/30/2013 Category: Service
Judy said her service was great.
This review was collected via phone interview by Customer Research Inc.

TH
Todd H.
Georgia
Chevrolet Corvette
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/23/2013 Category: Service
Todd said they do good work.
This review was collected via phone interview by Customer Research Inc.

KO
Kay O.
Dallas, GA
Cadillac DeVille
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/21/2013 Category: Service
Kay said they have always done a good job. They have reasonable prices and she trusts them. She likes doing business with them.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 176 in total