Overview

Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5rating 4.82

469 Reviews

98% Would Recommend
Latest Review about 2 hours ago

Reviews


CS
Charles S.
Boise, ID
Subaru Legacy Sedan
Verified
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09/18/2018
Best Service and Quality craftmanship
My family and I have been taking our cars to Al's for over 15 years. The service every single time has been impeccable. I cannot recommend Brad, Mike and the rest of the team at Al's.

MF
Michelle F.
Boise, ID
Dodge Caliber
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2018
Consistency and exemplary service.
Very comfortable and confident with the quality of service that I receive on every visit.

GH
Gene H.
Boise, ID
GMC Sierra 3500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2018 Category: Service
Gene said the business always does good work and they even go the extra step in saving him money. He is very satisfied with them.
This review was collected via phone interview by Customer Research Inc.

DT
David T.
Caldwell, ID
Buick LeSabre
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/17/2018 Category: Service
Spoke with Paulette. She said she would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

EB
Elizabeth B.
Meridian, ID
Nissan Xterra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2018 Category: Service
Elizabeth said the employees are fair and honest. She absolutely trusts them.
This review was collected via phone interview by Customer Research Inc.

PD
Patrick D.
Garden City, ID
Mercedes-Benz C-Class
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/28/2018 Category: Service
Patrick said they were honest and on time.
This review was collected via phone interview by Customer Research Inc.

EB
Erika B.
Meridian, ID
Mazda Mazda6
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/28/2018 Category: Service
Erika said the business did a good job. They had good communication and finished the service reasonably quickly.
This review was collected via phone interview by Customer Research Inc.

SA
Selina A.
Boise, ID
Cadillac DTS
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/24/2018 Category: Service
Selina said she had a very good experience. She went into the business because she failed emissions. They were able to service her vehicle and get her vehicle to pass emissions. She is thankful for their service.
This review was collected via phone interview by Customer Research Inc.

JW
James W.
Meridian, ID
Mercedes-Benz C230
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/23/2018 Category: Service
James said he loves this business. The people there always work well and do a great job. The business is very legitimate. He has dealt with it for 10 years.
This review was collected via phone interview by Customer Research Inc.

TB
Tonya B.
Nampa, ID
Chevrolet S10 Blazer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/23/2018 Category: Service
Tonya said the staff are always friendly and accommodating.
This review was collected via phone interview by Customer Research Inc.

KK
Katy K.
Boise, ID
Suzuki XL7
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/23/2018 Category: Service
Katy said the person that helped her at this business was really nice. It went well. She asked him to look at wipers because she did not think the fluid was coming out. It turns out that her back blades wipers rubber was coming off. They replaced it for her and that was nice and she appreciated it, however she would have liked them to contact her first , incase she wanted to do it herself and not pay the additional fees that came from that service. They did not fix the problem because the repair was a little pricy and she wanted to get second opinions. But the service was done well.
This review was collected via phone interview by Customer Research Inc.

CH
Christa H.
Boise, ID
Dodge Caravan
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/23/2018 Category: Service
Christa said she was well satisfied with the service at this business.
This review was collected via phone interview by Customer Research Inc.

CW
Chad W.
Boise, ID
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/17/2018 Category: Service
Chad said he has used this business before and the employees have always treated him fairly.
This review was collected via phone interview by Customer Research Inc.

HM
Holly M.
Boise, ID
Jeep Grand Cherokee
Verified
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08/14/2018 Category: Service
Holly said they were very friendly. They were able to look at her vehicle right away. The issue was fixed on the same day.
This review was collected via phone interview by Customer Research Inc.

DD
Duane D.
Boise, ID
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08/12/2018
Suburban batteries and charge leak
It took a couple of visits and a couple of batteries, but Al's was able to find the the electrical short in our Suburban that kept draining batteries. Who would have though it was the lighted mirror in the visors?? Thank you for all your help and perseverance, we greatly appreciate it!

SJ
Scott J.
Boise, ID
Ford Econoline
Verified
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08/02/2018 Category: Service
Scott said they sold him a battery two and a half years ago and he was having what he thought was a battery problem. They found out what they problem was and it was a simple fix so they didn't charge him for it.
This review was collected via phone interview by Customer Research Inc.

JN
Jack N.
Williamsburg, VA
Ford Focus
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/27/2018 Category: Service
Jack said the business was close to where he was at. The business was very efficient and they did a great job. The employees were very friendly.
This review was collected via phone interview by Customer Research Inc.

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Robert S.
Garden City, ID
INFINITI QX4
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/27/2018 Category: Service
Robert said the facility offers great service.
This review was collected via phone interview by Customer Research Inc.

JB
Jessica B.
Boise, ID
Chevrolet Aveo
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/26/2018
Great Place!
They are fast, nice and the place is clean. Prices are comparable to other locations.

KO
Kimberly O.
Boise, ID
GMC Sierra 2500HD
Verified
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07/22/2018
2016 2500HD Diesel GMC Service
To Brad and Karen,
Thank you again for the excellent service to our 2016 GMC truck. Al's service is always A+ !!
Happy customer Kim