Overview

Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5rating 4.93

315 Reviews

99% Would Recommend
Latest Review 4 days ago

Reviews


KD
Ken D.
Brant Lake, NY
Ford Edge
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2018 Category: Service
Ken said the service was good and prices are fair. They are very accommodating.
This review was collected via phone interview by Customer Research Inc.

DW
Daryl W.
Albany, NY
GMC Sierra 1500
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/09/2018 Category: Service
Spoke with Diane. She said the staff did excellent work.
This review was collected via phone interview by Customer Research Inc.

JV
Joseph V.
New York
Toyota 4Runner
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/09/2018 Category: Service
Spoke with Joseph's wife. She said the service was good and she had no issues with anything.
This review was collected via phone interview by Customer Research Inc.

EV
Edward V.
Troy, NY
Nissan Rogue
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/06/2018 Category: Service
Edward said the staff give great service.
This review was collected via phone interview by Customer Research Inc.

AD
ANDREA D.
Albany, NY
Mercury Mountaineer
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/02/2018
Personality
Very good at accommodated you they fix only what needs to be done very honest that’s hard to find in a garage sorry I didn’t go their yrs ago so I’m telling anyone who reads this bring your car

LB
Linda B.
Albany, NY
Cadillac DeVille
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/30/2018 Category: Service
Spoke with Theresa. She said she has never had any problems with the business.
This review was collected via phone interview by Customer Research Inc.

RR
Robert R.
Albany, NY
Chevrolet Silverado 1500
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/24/2018 Category: Service
Robert said the business did a good job and the mechanic is very reliable.
This review was collected via phone interview by Customer Research Inc.

CR
COLLEEN R.
Albany, NY
Honda CR-V
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/22/2018
Listening to the customer
I love This place, they treat you with respect. Honestly I trust them and have never felt taken advantage of cause I was a female and we are not supposed to know about cars. This is where I respect the employees and owner of this shop. They treat you as a person not a gender. They also do excellent mechanical work and back there work in addition.

BF
Brian F.
Albany, NY
Nissan Rogue
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2018 Category: Service
Brian said that the facility is awesome at fixing vehicles.
This review was collected via phone interview by Customer Research Inc.

MH
Melissa H.
Albany, NY
Cadillac Escalade ESV
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2018 Category: Service
Melissa said the staff was very nice and did a great job. They did what was needed without any pressure..
This review was collected via phone interview by Customer Research Inc.

TA
Tom A.
Albany, NY
Dodge Dakota
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2018 Category: Service
Tom said he was happy with the job that was done and the price that was charged.
This review was collected via phone interview by Customer Research Inc.

SD
Susan D.
Albany, NY
Chrysler PT Cruiser
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Overall Rating 1/5rating 1rating 1rating 1rating 1
04/26/2018 Category: Service
Susan said she took her vehicle in to the business, the staff called her at the end of the day to tell her it was done, and they never called her to tell her what was wrong before they worked on it. She said a little later, her vehicle wouldn't start, and they had put in a new starter, which cost her $400. She called them, they were closed, so she had to wait until the weekend was over to talk with them. She said they told her they would tow her vehicle and look at it, and they ended up putting a hand shaft and crank shaft sensor in at no charge. Later on, her vehicle didn't start again, so she didn't need the starter in the first place, and was out $400. She had to have it towed to another place, and now she doesn't want to have anything to do with the business anymore. Susan said she is really sad that someone would take advantage of her situation.
This review was collected via phone interview by Customer Research Inc.

PS
Patrick S.
Rensselaer, NY
Toyota Corolla
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/19/2018 Category: Service
Patrick said the service was good at this business, the staff was helpful, the repairs were done fast, and he did not feel like he was being cheated, the employees did what he wanted. It was overall the great service, and he was pretty satisfied. He will be going back.
This review was collected via phone interview by Customer Research Inc.

MM
Mike M.
Albany, NY
Subaru Impreza Sedan
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/19/2018 Category: Service
Mike said he is happy with this facility's service. He said the oil change was pretty painless.
This review was collected via phone interview by Customer Research Inc.

BG
Bandon G.
Albany, NY
GMC Terrain
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/19/2018 Category: Service
Bandon said the staff did a good job diagnosing and fixing the problem with this vehicle, in a timely manner.
This review was collected via phone interview by Customer Research Inc.

LM
Lorinda M.
Wynantskill, NY
Chevrolet Cruze
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2018 Category: Service
Lorinda said the service was great and the employees always give the best advice.
This review was collected via phone interview by Customer Research Inc.

TV
Taylor V.
Albany, NY
Ford Escape
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/17/2018 Category: Service
Taylor said that she is a return customer because Artie has always provided good work. They are quick and responsive and it always works out well.
This review was collected via phone interview by Customer Research Inc.

BS
Bill S.
Schenectady, NY
Chevrolet Malibu
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/10/2018 Category: Service
Bill said they do great work. They are honest and they do not take advantage.
This review was collected via phone interview by Customer Research Inc.

CR
Chris R.
Albany, NY
Toyota Tacoma
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/07/2018 Category: Service
Chris said this business has always done work on his vehicle. The staff were professional and the service times were always quick.
This review was collected via phone interview by Customer Research Inc.

SE
Sim E.
Albany, NY
Ford F-150
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/05/2018 Category: Service
Sim said the staff did a great job.
This review was collected via phone interview by Customer Research Inc.

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