Family owned and operated since 1981, Auburn Collision Center has grown to be a household name for quality collision repair throughout the South Puget Sound region. Independently owned and operated, we strive for complete customer satisfaction. Please, read our customer testimonials and see why so many happy customers would recommend Family owned and operated since 1981, Auburn Collision Center has grown to be a household name for quality collision repair throughout the South Puget Sound region. Independently owned and operated, we strive for complete customer satisfaction. Please, read our customer testimonials and see why so many happy customers would recommend Auburn Collision Center. Auto Body, Like it Never Happened. ...more
My car went to this shop on July 6. At that time, they told me the repair would take 3-4 weeks. 6 weeks later, my car still isn't fixed. I've spoken with them on the phone several times over the last few weeks and each time they've given me a new timeline for the repair. When I spoke with them last week, they said it would be done by today. I called today, and now they're telling me it'll be another week. They also told me multiple times that when my car got into the paint stage it would be only 2-3 days away from being done. On August 8 (10 days ago) they told me it would be "in paint soon." It didn't actually go into paint until a full week later. On August 15 they told me it went into paint, but somehow, 3 days later, it's still going to take another week.
This experience has been incredibly frustrating. There are tons of other body shops in the area. Take your car to any of them, not Auburn Collision 1.