Overview

Overall Rating 4.73/5Overall Rating 4.73/5Overall Rating 4.73/5Overall Rating 4.73/5rating 4.73

499 Reviews

ReScore Reviews™ (3)

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5rating 4.0
Original
Overall Rating 2.3333333/5Overall Rating 2.3333333/5rating 2.3333333rating 2.3333333rating 2.3333333
98% Would Recommend
Latest Review 4 days ago

Reviews


MU
Mike U.
Arizona
Nissan Pathfinder
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/11/2018 Category: Service
Mike said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

JK
Judy K.
Arizona
Toyota Sienna
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/06/2018 Category: Service
Judy said that the business got her vehicle fixed. She said that they have always been good to them.
This review was collected via phone interview by Customer Research Inc.

RW
Raymond W.
Arizona
Chevrolet Equinox
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2018 Category: Service
Raymond said the service at this business was good.
This review was collected via phone interview by Customer Research Inc.

RC
Robert C.
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/01/2018
Great pr
The personnel were professional and have great job performance

HC
Henry C.
Arizona
Volvo S60
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/26/2018 Category: Service
Henry said the staff is the most honest, hardworking group of people he has ever worked with. He stated that the service is economical and they look out for their customers.
This review was collected via phone interview by Customer Research Inc.

MT
Mary T.
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/13/2018
Excellence
Was very pleased with my visit. Work was done in a timely manner. Employees appeared to be competent and knowledgeable. It is very assuring to know that Avery is there and overseeing the work being done.

Have been hearing on the radio that this is the 5th anniversary for Austin Automotive, and having been in several times over the last 3 yrs, because of the professionalism and integrity of the business, I imagined that the stores had been in existence for many more yrs. Thank you for your work. And I wish you many more successful yrs in business.

SD
Steve D.
Arizona
Nissan Frontier 2WD
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/12/2018 Category: Service
Steve said he received prompt service, and the staff explained the details well.
This review was collected via phone interview by Customer Research Inc.

CR
Cecilia R.
Arizona
Acura 3.2TL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/10/2018 Category: Service
Cecila said the business does a pretty good job. She appreciates how the business took back her vehicle to fix the oil leak after she had taken it home.
This review was collected via phone interview by Customer Research Inc.

PR
Pat R.
Safford, AZ
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/09/2018 Category: Service
Pat said she's been using their service for years. She brings all her vehicle's to them. They are kind and helpful. They have helped her with a ride home if needed. They have limited waiting times. Also she just likes going there.
This review was collected via phone interview by Customer Research Inc.

JP
Justin P.
Arizona
Toyota Camry
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/09/2018 Category: Service
Justin said the business has a few new employees that need more experience.
This review was collected via phone interview by Customer Research Inc.

JD
Jaymi D.
Arizona
Honda Odyssey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/08/2018 Category: Service
Jaymi said that she would absolutely recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

SR
Sadie R.
Arizona
Chevrolet Impala
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/05/2018 Category: Service
Sadie said she got good service but it took a little longer than she thought it would.
This review was collected via phone interview by Customer Research Inc.

SG
Simon G.
Arizona
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/05/2018 Category: Service
Simon said the employees were fast. They got him out quickly. It only took them 20 minutes.
This review was collected via phone interview by Customer Research Inc.

PE
Paul E.
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/27/2018
Customer service
Customer service is fantastic. Repairs are done quickly staff is always friendly and good to work with customers

LR
Lucy R.
Safford, AZ
Jeep Liberty
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/25/2018 Category: Service
Lucy said the business always takes really good care of her vehicle. The staff is polite and seem concerned about her vehicle's needs.
This review was collected via phone interview by Customer Research Inc.

CB
Charles B.
Arizona
GMC Sierra 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2018 Category: Service
Charles said the service was quick and he was kept well informed.
This review was collected via phone interview by Customer Research Inc.

AP
Aj P.
Safford, AZ
Volkswagen Passat
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2018 Category: Service
AJ said the business was quick and they let him know about advice on his tires and oil flushes, things that could benefit him later.
This review was collected via phone interview by Customer Research Inc.

DS
Derek S.
Arizona
Chevrolet Cruze
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2018 Category: Service
Derek said the service is always on time, and at a great price for his area.
This review was collected via phone interview by Customer Research Inc.

MS
Mike S.
Arizona
Ram 2500
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/17/2018 Category: Service
Mike said the service was completed in a timely manner, and at a reasonable price.
This review was collected via phone interview by Customer Research Inc.

VC
Vince C.
Arizona
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2018 Category: Service
Vince said the business provided good service.
This review was collected via phone interview by Customer Research Inc.