Austin's Auto Advantage


Overall Rating 4.72/5Overall Rating 4.72/5Overall Rating 4.72/5Overall Rating 4.72/5rating 4.72

432 Reviews

ReScore Reviews™ (3)

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5rating 4.0
Original
Overall Rating 2.3333333/5Overall Rating 2.3333333/5rating 2.3333333rating 2.3333333rating 2.3333333
98% Would Recommend
Latest Review 13 days ago
Lori L. on 04/06/2018
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Spoke with Vance. He said the business does a good job.
Vehicle: Toyota FJ Cruiser
Category: Service
Service Date: 04/03/2018
Review Created: 04/06/2018
This review was collected via phone interview by Customer Research Inc.
Armando A. on 04/05/2018
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"A/C Repair"
I was a bit leery taking my vehicle to Austins Auto Shop. I was kind of upset at the price to repair, but after research with other businesses, I took to them and I am very satisfied with the work and service. Plus it didn't take as long as I thought it would. Thanks!!
Vehicle: Chevrolet Silverado 1500
Service Date: 04/03/2018
Review Created: 04/05/2018 08:00 AM
Dean M. on 04/05/2018
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Dean said this business did a super job.
Vehicle: Chevrolet Pickup
Category: Service
Service Date: 04/02/2018
Review Created: 04/05/2018
This review was collected via phone interview by Customer Research Inc.
Robin L. on 04/05/2018
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Robin said the staff was thorough. They were great.
Vehicle: Nissan Versa
Category: Service
Service Date: 04/02/2018
Review Created: 04/05/2018
This review was collected via phone interview by Customer Research Inc.
Sam M. on 04/03/2018
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Sam said the staff was up front and honest about the service she would be receiving. They were all very friendly and quick.
Vehicle: Nissan Xterra
Category: Service
Service Date: 03/31/2018
Review Created: 04/03/2018
This review was collected via phone interview by Customer Research Inc.
Cassidy R. on 04/03/2018
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Cassidy said the business had a great price on the service he needed, and the staff was friendly.
Vehicle: Buick Enclave
Category: Service
Service Date: 03/31/2018
Review Created: 04/03/2018
This review was collected via phone interview by Customer Research Inc.
Kelly C. on 04/03/2018
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Kelly said the staff members did what they said they were going to do.
Category: Service
Service Date: 03/31/2018
Review Created: 04/03/2018
This review was collected via phone interview by Customer Research Inc.
Joey S. on 03/30/2018
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"Fast, courteous and professional"
They will work with you on whatever you need. We've had to call them at the last minute with a problem before we headed out of town and fixed it without any hesitation. Great place. Great people.
Vehicle: Kia Borrego
Service Date: 03/24/2018
Review Created: 03/30/2018 08:32 PM
Henry C. on 03/21/2018
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Henry said the business helped him with a vehicle that other places were going to charge him over $2600 to fix. Avery told him that the business could get a used part offline for way cheaper than that. He said Avery charged $100, put it in and it's been running like a champ ever since. The business fixed the problem, less than $500 to fix and every other place wanted $2600 or better. Avery has always been able to use his diagnostic technicians input and he is knowledgeable. The staff are able to gets him what he needs and do not throw in a lot of incidental things like other businesses do. He said the business has kept his vehicle running for about 8 or 9 years with no problems. He said if he takes his vehicles there, he knows he has no worries.
Vehicle: Chevrolet Impala
Category: Service
Service Date: 03/06/2018
Review Created: 03/21/2018
This review was collected via phone interview by Customer Research Inc.
Hannah B. on 03/21/2018
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Hannah said the business had good service and finished in a timely manner.
Vehicle: Dodge Journey
Category: Service
Service Date: 03/17/2018
Review Created: 03/21/2018
This review was collected via phone interview by Customer Research Inc.
Henry L. on 03/17/2018
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Henry said the service was good.
Vehicle: Ram 2500
Category: Service
Service Date: 03/15/2018
Review Created: 03/17/2018
This review was collected via phone interview by Customer Research Inc.
Nate G. on 03/16/2018
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Nate said that everything was perfect and that he really appreciates the straight forwardness of the personnel.
Category: Service
Service Date: 03/12/2018
Review Created: 03/16/2018
This review was collected via phone interview by Customer Research Inc.
Mike S. on 03/10/2018
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Mike said the service was nice and quick service, and he appreciated it. The staff promptly told him what was going on with his service.
Category: Service
Service Date: 03/07/2018
Review Created: 03/10/2018
This review was collected via phone interview by Customer Research Inc.
Tom A. on 03/09/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Tom said the service was good.
Vehicle: GMC Sierra 3500
Category: Service
Service Date: 03/06/2018
Review Created: 03/09/2018
This review was collected via phone interview by Customer Research Inc.
Stacy H. on 03/08/2018
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Stacy said the business was able to accommodate her vehicle for service and it was done quickly.
Vehicle: Toyota 4Runner
Category: Service
Service Date: 03/06/2018
Review Created: 03/08/2018
This review was collected via phone interview by Customer Research Inc.
Ron p. on 03/05/2018
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Spoke to Ron's wife. She said the service provided by the business was completed in a timely manner.
Vehicle: Ford F-150
Category: Service
Service Date: 03/02/2018
Review Created: 03/05/2018
This review was collected via phone interview by Customer Research Inc.
Josh P. on 03/02/2018
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Josh said the customer service is great.
Vehicle: Jeep Cherokee
Category: Service
Service Date: 02/27/2018
Review Created: 03/02/2018
This review was collected via phone interview by Customer Research Inc.
Patty C. on 03/01/2018
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"Excellent Service"
Would highly recommend their service.
Vehicle: Toyota Tacoma
Service Date: 02/28/2018
Review Created: 03/01/2018 12:34 PM
Jeremy C. on 02/15/2018
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Jeremy said the business is friendly, quick and accommodating.
Vehicle: Lexus GS 430
Category: Service
Service Date: 02/13/2018
Review Created: 02/15/2018
This review was collected via phone interview by Customer Research Inc.
Conrad C. on 02/09/2018
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Conrad said the business provides good service.
Vehicle: Chevrolet Silverado 1500
Category: Service
Service Date: 02/06/2018
Review Created: 02/09/2018
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 432 in total