Austin's Auto Advantage


Overall Rating 4.72/5Overall Rating 4.72/5Overall Rating 4.72/5Overall Rating 4.72/5rating 4.72

413 Reviews

ReScore Reviews™ (3)

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5rating 4.0
Original
Overall Rating 2.3333333/5Overall Rating 2.3333333/5rating 2.3333333rating 2.3333333rating 2.3333333
98% Would Recommend
Latest Review 6 days ago
Jeremy C. on 02/15/2018
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Jeremy said the business is friendly, quick and accommodating.
Vehicle: Lexus GS 430
Category: Service
Service Date: 02/13/2018
Review Created: 02/15/2018
This review was collected via phone interview by Customer Research Inc.
Conrad C. on 02/09/2018
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Conrad said the business provides good service.
Vehicle: Chevrolet Silverado 1500
Category: Service
Service Date: 02/06/2018
Review Created: 02/09/2018
This review was collected via phone interview by Customer Research Inc.
Olga G. on 02/07/2018
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Olga said the business did a good job.
Vehicle: Chevrolet Cruze
Category: Service
Service Date: 02/05/2018
Review Created: 02/07/2018
This review was collected via phone interview by Customer Research Inc.
Yesica C. on 02/06/2018
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Yesica said the business is the best.
Vehicle: Chevrolet Colorado
Category: Service
Service Date: 02/03/2018
Review Created: 02/06/2018
This review was collected via phone interview by Customer Research Inc.
Kyle S. on 02/05/2018
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Kyle said the employees did a good job.
Vehicle: Ram 3500
Category: Service
Service Date: 02/02/2018
Review Created: 02/05/2018
This review was collected via phone interview by Customer Research Inc.
Marty R. on 02/03/2018
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Marty said the business did a good job fixing and replacing his tire. The person who assisted him was a really nice guy and treated him very well.
Vehicle: GMC Canyon
Category: Service
Service Date: 01/29/2018
Review Created: 02/03/2018
This review was collected via phone interview by Customer Research Inc.
Mercedes D. on 02/02/2018
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Mercedes said she's been okay with everything this business has done for her.
Vehicle: Ford Expedition
Category: Service
Service Date: 01/31/2018
Review Created: 02/02/2018
This review was collected via phone interview by Customer Research Inc.
Cliff S. on 02/02/2018
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Cliff said he really liked the service provided.
Vehicle: Ford Escape
Category: Service
Service Date: 01/31/2018
Review Created: 02/02/2018
This review was collected via phone interview by Customer Research Inc.
Valued Customer on 01/25/2018
Recommended badge inactive Recommended
Overall Rating 1/5rating 1rating 1rating 1rating 1
"dollykae"
$27.00 to rotate Tires????? that is quite pricey as I can get it done elsewhere when I get MY oil changed for free.
Vehicle: Chevrolet Colorado
Service Date: 01/24/2018
Review Created: 01/25/2018 09:31 AM
Avery A., owner at Austin's Auto Advantage responded on 01/29/2018

Hello dollykae,

We appreciate your business here at Austin's Auto Advantage, as you will notice on your invoice in the bottom right hand corner there was a discount applied in the amount of $27.00, so you were not actually charges for that service at all. We strive to stay competitive with our pricing and unfortunately this is the going rate in this valley.

Avery Austin
owner
(928) 428-7557
Pete B. on 01/18/2018
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Pete said the service was friendly, and efficient.
Vehicle: Ford Pickup
Category: Service
Service Date: 01/16/2018
Review Created: 01/18/2018
This review was collected via phone interview by Customer Research Inc.
Pete B. on 01/18/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Pete said the service was friendly, and efficient.
Vehicle: Ford Pickup
Category: Service
Service Date: 01/16/2018
Review Created: 01/18/2018
This review was collected via phone interview by Customer Research Inc.
Pete C. on 01/16/2018
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Pete said they finished everything in a timely manner.
Vehicle: Chevrolet Sonic
Category: Service
Service Date: 01/15/2018
Review Created: 01/16/2018
This review was collected via phone interview by Customer Research Inc.
Jean C. on 01/13/2018
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Jean said she was pleased with the service.
Vehicle: Chevrolet Equinox
Category: Service
Service Date: 01/12/2018
Review Created: 01/13/2018
This review was collected via phone interview by Customer Research Inc.
Casey T. on 01/12/2018
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Casey said they did a great job.
Vehicle: Chevrolet Impala
Category: Service
Service Date: 01/11/2018
Review Created: 01/12/2018
This review was collected via phone interview by Customer Research Inc.
Adam S. on 01/12/2018
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Adam said the staff got the work done quickly, did it right, and there were no problems.
Vehicle: Oldsmobile Alero
Category: Service
Service Date: 12/15/2017
Review Created: 01/12/2018
This review was collected via phone interview by Customer Research Inc.
Christy A. on 01/12/2018
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Christy said staff provided good service to her vehicle at this business. She appreciated there were no issues with their service.
Vehicle: Nissan Altima
Category: Service
Service Date: 01/10/2018
Review Created: 01/12/2018
This review was collected via phone interview by Customer Research Inc.
Alfred G. on 01/10/2018
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Alfred said the reason he keeps going back is because the business has good service.
Vehicle: Chevrolet Captiva Sport Fleet
Category: Service
Service Date: 12/27/2017
Review Created: 01/10/2018
This review was collected via phone interview by Customer Research Inc.
Keith V. on 01/10/2018
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Keith said this business was wonderful.
Category: Service
Service Date: 01/08/2018
Review Created: 01/10/2018
This review was collected via phone interview by Customer Research Inc.
Skylar H. on 01/02/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Skylar said the business seems pretty good.
Vehicle: Honda Civic
Category: Service
Service Date: 12/29/2017
Review Created: 01/02/2018
This review was collected via phone interview by Customer Research Inc.
Cicil H. on 12/29/2017
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Cicil said the business was friendly and they did the repairs right.
Vehicle: Nissan Maxima
Category: Service
Service Date: 12/19/2017
Review Created: 12/29/2017
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 413 in total