Overview

Overall Rating 4.74/5Overall Rating 4.74/5Overall Rating 4.74/5Overall Rating 4.74/5rating 4.74

511 Reviews

ReScore Reviews™ (3)

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5rating 4.0
Original
Overall Rating 2.3333333/5Overall Rating 2.3333333/5rating 2.3333333rating 2.3333333rating 2.3333333
98% Would Recommend
Latest Review 6 days ago

Reviews


DM
Donovan M.
Thatcher, AZ
Pontiac G6
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/15/2019 Category: Service
Donovan said the staff was straight forward, and timely. The price was reasonable.
This review was collected via phone interview by Customer Research Inc.

LT
Louie T.
Thatcher, AZ
Nissan Versa
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/14/2019
Awesome service
They always know you by first name, and go above and beyond no matter the service, Great staff!!’n

RM
Ray M.
Arizona
Buick Regal
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/13/2019 Category: Service
Ray said the staff was courteous and the service was prompt.
This review was collected via phone interview by Customer Research Inc.

JR
Jeff R.
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/27/2019
Fast, accurate, friendly, best mechanics in town
I work out of town and can't make opponents weeks in advance. My vehical was acting up and needed right now attention, 1 call and within a few hours I was in and my vehicle was in good hands. Thank you
Austin's auto

JB
Jeb B.
Arizona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/22/2019 Category: Service
Jeb said the staff was friendly, helpful and knowledgeable.
This review was collected via phone interview by Customer Research Inc.

MB
Michael B.
Gilbert, AZ
Nissan Sentra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/19/2019 Category: Service
Michael said the business has good customer service.
This review was collected via phone interview by Customer Research Inc.

GS
Gary S.
Arizona
Kia Soul
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2019 Category: Service
Gary said the service visit went very well.
This review was collected via phone interview by Customer Research Inc.

DD
Daphne D.
Pima, AZ
Kia Sorento
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/13/2019
Got my car in for oil change quickly!
Generally, I like to call and make appointments for my car needs. This time, I showed up for an oil change spontaneously and they got me in right away. It was a good day and time. Sometimes the wait is longer, but it's worth it. These people really help me feel they care about my car and my family.

MT
Mary T.
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/09/2019
Service
Making an apt is easy and pretty much ensures they will be waiting to service your vehicle. Wait time was minimal and work was completed expertly. Could not ask for a better experience in receiving an oil change and inspection.

KO
Kirk O.
Arizona
Nissan Pathfinder
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/09/2019 Category: Service
Kirk said the business has been really good to him.
This review was collected via phone interview by Customer Research Inc.

JR
Jeff R.
BMW Z3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/06/2019
Very knowledgeable in all fields of automotive
Avery and his crew are some outstanding people, very knowledgeable and helpful, I took a car that was used but new to me for a check up. They walked me threw the car to see the bad, what could go bad. And all the good as well, thanks guys.

SI
Shirley I.
Arizona
Chrysler 300
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/20/2018 Category: Service
Shirley said they treat her well and get things done quickly
This review was collected via phone interview by Customer Research Inc.

MU
Mike U.
Arizona
Nissan Pathfinder
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/11/2018 Category: Service
Mike said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

JK
Judy K.
Arizona
Toyota Sienna
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/06/2018 Category: Service
Judy said that the business got her vehicle fixed. She said that they have always been good to them.
This review was collected via phone interview by Customer Research Inc.

RW
Raymond W.
Arizona
Chevrolet Equinox
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2018 Category: Service
Raymond said the service at this business was good.
This review was collected via phone interview by Customer Research Inc.

RC
Robert C.
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/01/2018
Great pr
The personnel were professional and have great job performance

HC
Henry C.
Arizona
Volvo S60
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/26/2018 Category: Service
Henry said the staff is the most honest, hardworking group of people he has ever worked with. He stated that the service is economical and they look out for their customers.
This review was collected via phone interview by Customer Research Inc.

MT
Mary T.
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/13/2018
Excellence
Was very pleased with my visit. Work was done in a timely manner. Employees appeared to be competent and knowledgeable. It is very assuring to know that Avery is there and overseeing the work being done.

Have been hearing on the radio that this is the 5th anniversary for Austin Automotive, and having been in several times over the last 3 yrs, because of the professionalism and integrity of the business, I imagined that the stores had been in existence for many more yrs. Thank you for your work. And I wish you many more successful yrs in business.

SD
Steve D.
Arizona
Nissan Frontier 2WD
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/12/2018 Category: Service
Steve said he received prompt service, and the staff explained the details well.
This review was collected via phone interview by Customer Research Inc.

CR
Cecilia R.
Arizona
Acura 3.2TL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/10/2018 Category: Service
Cecila said the business does a pretty good job. She appreciates how the business took back her vehicle to fix the oil leak after she had taken it home.
This review was collected via phone interview by Customer Research Inc.