Overview

Overall Rating 4.73/5Overall Rating 4.73/5Overall Rating 4.73/5Overall Rating 4.73/5rating 4.73

487 Reviews

ReScore Reviews™ (3)

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5rating 4.0
Original
Overall Rating 2.3333333/5Overall Rating 2.3333333/5rating 2.3333333rating 2.3333333rating 2.3333333
98% Would Recommend
Latest Review 7 days ago

Reviews


MT
Mary T.
Ford Escape
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/13/2018
Excellence
Was very pleased with my visit. Work was done in a timely manner. Employees appeared to be competent and knowledgeable. It is very assuring to know that Avery is there and overseeing the work being done.

Have been hearing on the radio that this is the 5th anniversary for Austin Automotive, and having been in several times over the last 3 yrs, because of the professionalism and integrity of the business, I imagined that the stores had been in existence for many more yrs. Thank you for your work. And I wish you many more successful yrs in business.

PE
Paul E.
Dodge Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/27/2018
Customer service
Customer service is fantastic. Repairs are done quickly staff is always friendly and good to work with customers

LR
Lucy R.
Safford, AZ
Jeep Liberty
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/25/2018 Category: Service
Lucy said the business always takes really good care of her vehicle. The staff is polite and seem concerned about her vehicle's needs.
This review was collected via phone interview by Customer Research Inc.

CB
Charles B.
Arizona
GMC Sierra 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2018 Category: Service
Charles said the service was quick and he was kept well informed.
This review was collected via phone interview by Customer Research Inc.

AP
Aj P.
Safford, AZ
Volkswagen Passat
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2018 Category: Service
AJ said the business was quick and they let him know about advice on his tires and oil flushes, things that could benefit him later.
This review was collected via phone interview by Customer Research Inc.

DS
Derek S.
Arizona
Chevrolet Cruze
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2018 Category: Service
Derek said the service is always on time, and at a great price for his area.
This review was collected via phone interview by Customer Research Inc.

MS
Mike S.
Arizona
Ram 2500
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/17/2018 Category: Service
Mike said the service was completed in a timely manner, and at a reasonable price.
This review was collected via phone interview by Customer Research Inc.

VC
Vince C.
Arizona
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2018 Category: Service
Vince said the business provided good service.
This review was collected via phone interview by Customer Research Inc.

RA
Rick A.
Clifton, AZ
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2018 Category: Service
Rick said the staff was knowledgeable and helpful. They helped him get the vehicle parts that he needed.
This review was collected via phone interview by Customer Research Inc.

TB
Tracy B.
Arizona
Jeep Wrangler
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2018 Category: Service
Tracy said that the business was able to fit her in without an appointment. They provided friendly service and they didn't try to push for any services her vehicle didn't need.
This review was collected via phone interview by Customer Research Inc.

PG
Phil G.
Arizona
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2018 Category: Service
Phil said he is always given superb service at this business. He went in last minute on a Saturday at about 12:30 to get a tire fixed for his tractor. They took care of him in about a half an hour and he was out the door. They are outstanding and they give a military discount.
This review was collected via phone interview by Customer Research Inc.

DR
Destiny R.
Arizona
Chrysler 200
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/07/2018 Category: Service
Destiny said the business took a little longer than expected to complete her service.
This review was collected via phone interview by Customer Research Inc.

WB
Wayne B.
Safford, AZ
Dodge Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/04/2018
Appointments
They are great at taking on time appointments

ML
Michael L.
Arizona
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/22/2018 Category: Service
Michael said the business was a good place to go for tire's. The staff provided great customer service and service. The pricing was awesome. They were helpful when he phoned in, they got him what he needed. It was great. It was a pleasure going to them.
This review was collected via phone interview by Customer Research Inc.

JT
Jason T.
Arizona
Chevrolet Silverado 1500
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/17/2018 Category: Service
Jason said he had a favorable experience at this facility. The price was good and the mechanic was knowledgeable.
This review was collected via phone interview by Customer Research Inc.

JC
Jean C.
Pima, AZ
Chevrolet Equinox
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2018 Category: Service
Jean said she thought the business did a good job.
This review was collected via phone interview by Customer Research Inc.

GH
Gabe H.
Arizona
Chevrolet TrailBlazer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2018 Category: Service
Gabe said he was happy with the service.
This review was collected via phone interview by Customer Research Inc.

BT
Bertha T.
Safford, AZ
smart fortwo
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2018 Category: Service
Bertha said the service is wonderful, and she has used this business for many years.
This review was collected via phone interview by Customer Research Inc.

RB
Roger B.
Tucson, AZ
Dodge Sprinter
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/06/2018 Category: Service
Roger said the staff are the best.
This review was collected via phone interview by Customer Research Inc.

WS
Walter S.
Arizona
Chevrolet Silverado 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/06/2018 Category: Service
Walter said that the place had quality service and friendly staff.
This review was collected via phone interview by Customer Research Inc.