Overview

Overall Rating 4.72/5Overall Rating 4.72/5Overall Rating 4.72/5Overall Rating 4.72/5rating 4.72

442 Reviews

ReScore Reviews™ (3)

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5rating 4.0
Original
Overall Rating 2.3333333/5Overall Rating 2.3333333/5rating 2.3333333rating 2.3333333rating 2.3333333
98% Would Recommend
Latest Review 2 days ago

Reviews


HF
Henry F.
Solomon, AZ
Honda Accord Coupe
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2018 Category: Service
Henry said the staff do a good job.
This review was collected via phone interview by Customer Research Inc.

DM
Delynn M.
Arizona
Chevrolet Spark
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/10/2018 Category: Service
Delynn said the staff is very customer oriented and helpful.
This review was collected via phone interview by Customer Research Inc.

JC
Jose C.
Arizona
Dodge Charger
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/08/2018 Category: Service
Jose said the staff were polite and he appreciated them asking if they could do anything else for him.
This review was collected via phone interview by Customer Research Inc.

DC
Doylene C.
Thatcher, AZ
Nissan Sentra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/08/2018 Category: Service
Doylene said the staff do what they're supposed to do and do it efficiently.
This review was collected via phone interview by Customer Research Inc.

DC
David C.
Safford, AZ
Chevrolet Silverado SS
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/05/2018 Category: Service
David said the service was great.
This review was collected via phone interview by Customer Research Inc.

JT
Jeanetta T.
Thatcher, AZ
Nissan Altima
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/05/2018 Category: Service
Jeanetta said she has used this business for years. She likes the staff members because they are friendly .
This review was collected via phone interview by Customer Research Inc.

BC
Brad C.
Safford, AZ
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/05/2018 Category: Service
Spoke with Donna. She said this business has always taken care of her.
This review was collected via phone interview by Customer Research Inc.

SH
Shawna H.
Arizona
Buick Rainier
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/03/2018 Category: Service
Shawna said the staff were very helpful. They told her what the problem was and gave her tons of options.
This review was collected via phone interview by Customer Research Inc.

DM
Desirae M.
Arizona
Dodge Journey
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/24/2018 Category: Service
Desirae said the staff definitely led her in the right direction to get the correct repairs for her vehicle. Donald and Gabe were amazing, she really appreciated the help they provided.
This review was collected via phone interview by Customer Research Inc.

TT
Tyler T.
Arizona
Chevrolet Tahoe
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Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
04/19/2018 Category: Service
Tyler said the first time he went in for service the wrong part was ordered and he had to wait 2 hours for the business to retrieve the correct part. By then it was late so he had to return on Monday and that visit was great service and the staff was really good.
This review was collected via phone interview by Customer Research Inc.
Avery A., owner from Austin's Auto Advantage responded on 04/20/2018

We appologize for the incovienece, were glad everything worked out well.

Avery Austin
owner
(928) 428-7557

LL
Lori L.
Thatcher, AZ
Toyota FJ Cruiser
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/06/2018 Category: Service
Spoke with Vance. He said the business does a good job.
This review was collected via phone interview by Customer Research Inc.

AA
Armando A.
Safford, AZ
Chevrolet Silverado 1500
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/05/2018
A/C Repair
I was a bit leery taking my vehicle to Austins Auto Shop. I was kind of upset at the price to repair, but after research with other businesses, I took to them and I am very satisfied with the work and service. Plus it didn't take as long as I thought it would. Thanks!!

DM
Dean M.
Safford, AZ
Chevrolet Pickup
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/05/2018 Category: Service
Dean said this business did a super job.
This review was collected via phone interview by Customer Research Inc.

RL
Robin L.
Arizona
Nissan Versa
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/05/2018 Category: Service
Robin said the staff was thorough. They were great.
This review was collected via phone interview by Customer Research Inc.

SM
Sam M.
Arizona
Nissan Xterra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/03/2018 Category: Service
Sam said the staff was up front and honest about the service she would be receiving. They were all very friendly and quick.
This review was collected via phone interview by Customer Research Inc.

CR
Cassidy R.
Arizona
Buick Enclave
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/03/2018 Category: Service
Cassidy said the business had a great price on the service he needed, and the staff was friendly.
This review was collected via phone interview by Customer Research Inc.

KC
Kelly C.
Arizona
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/03/2018 Category: Service
Kelly said the staff members did what they said they were going to do.
This review was collected via phone interview by Customer Research Inc.

JS
Joey S.
Thatcher, AZ
Kia Borrego
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/30/2018
Fast, courteous and professional
They will work with you on whatever you need. We've had to call them at the last minute with a problem before we headed out of town and fixed it without any hesitation. Great place. Great people.

HC
Henry C.
Arizona
Chevrolet Impala
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/21/2018 Category: Service
Henry said the business helped him with a vehicle that other places were going to charge him over $2600 to fix. Avery told him that the business could get a used part offline for way cheaper than that. He said Avery charged $100, put it in and it's been running like a champ ever since. The business fixed the problem, less than $500 to fix and every other place wanted $2600 or better. Avery has always been able to use his diagnostic technicians input and he is knowledgeable. The staff are able to gets him what he needs and do not throw in a lot of incidental things like other businesses do. He said the business has kept his vehicle running for about 8 or 9 years with no problems. He said if he takes his vehicles there, he knows he has no worries.
This review was collected via phone interview by Customer Research Inc.

HB
Hannah B.
Arizona
Dodge Journey
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/21/2018 Category: Service
Hannah said the business had good service and finished in a timely manner.
This review was collected via phone interview by Customer Research Inc.