Overview

Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5rating 4.85

81 Reviews

99% Would Recommend
88% Business Response
Latest Review over 1 year ago

Reviews


WL
WILLIAM L.
New Palestine, IN
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/19/2016
Quality
You know when you take your auto in for service or repair your getting the highest Quality.

WL
WILLIAM L.
New Palestine, IN
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/18/2016
Bill ,Quity,
I like going there talking with Bill price is good and they do things wright

WL
WILLIAM L.
New Palestine, IN
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2016
Excellent work
Trustworthy , Reliability in doing a excellent job.

GS
GARY/NATALIE S.
New Palestine, IN
Kia Soul
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/28/2016
Awesome Sauce for my ride!!!
Right service and right timing!! Service with a smile!!

RM
RICHARD M.
New Palestine, IN
Ford E450 Super Duty
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/04/2016
The problem was fixed.
I'm satisfied that the problem was fixed, but disappointed that my RV was kept for a week.

SL
STEVE L.
New Palestine, IN
Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/19/2016
Great Work at fair price
I trust them compleatly to provide me with true answers and repairs that are needed.

HL
Harrison L.
New Palestine, IN
Ford Explorer Sport Trac
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/27/2016 Category: Service
Harrison said the service and customer service were good.
This review was collected via phone interview by Customer Research Inc.
Bill S., Service Advisor from Auto Air & Heating responded on 08/10/2016

Hello Harrison,

Your business is much appreciated, and we will do our very best to continue to meet your service needs. The growth we've experienced over the years is because of customers like you, who faithfully support our business.

Thanks again! We look forward to serving you for many years to come.

Best regards,
Larry Hadler


RY
Ruth Y.
Indianapolis, IN
Ford Escape
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/23/2016 Category: Service
Ruth said she has gone to this business for a long time and they are good friends of hers. She stated they always take care of her and she would recommend them for service.
This review was collected via phone interview by Customer Research Inc.
Bill S., Service Advisor from Auto Air & Heating responded on 08/10/2016

Hello Ruth,

Your business is much appreciated, and we will do our very best to continue to meet your service needs. The growth we've experienced over the years is because of customers like you, who faithfully support our business.

Thanks again! We look forward to serving you for many years to come.

Best regards,
Larry Hadler


JC
James C.
New Palestine, IN
Ford Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/23/2016 Category: Service
James said the business was able to take care of his vehicle on the spot. They were fast and there was no wait.
This review was collected via phone interview by Customer Research Inc.
Bill S., Service Advisor from Auto Air & Heating responded on 08/10/2016


Hello James,  thank you so much for your positive review! We are happy to hear that your experience was good and we took care of all your vehicle needs on the spot. It's customers like you who help support our business. 
Thanks again! We look forward to doing business with you for many years to come.

Best regards,
Larry Hadler


D4
Don 4.
Greenfield, IN
Chevrolet Venture
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/21/2016 Category: Service
Don said they did a great job.
This review was collected via phone interview by Customer Research Inc.
Bill S., Service Advisor from Auto Air & Heating responded on 08/10/2016

Hello Don,

Your business is much appreciated, and we will do our very best to continue to meet your service needs. The growth we've experienced over the years is because of customers like you, who faithfully support our business.

Thanks again! We look forward to serving you for many years to come.

Best regards,
Larry Hadler


AN
Andy N.
New Palestine, IN
Chrysler 200
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2016 Category: Service
Andy said the business provided him with a good experience.
This review was collected via phone interview by Customer Research Inc.
Bill S., Service Advisor from Auto Air & Heating responded on 08/10/2016

Hello Andy,

Your business is much appreciated, and we will do our very best to continue to meet your service needs. The growth we've experienced over the years is because of customers like you, who faithfully support our business.

Thanks again! We look forward to serving you for many years to come.

Best regards,
Larry Hadler


DP
DONALD P.
Indianapolis, IN
Chrysler Sebring
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/14/2016
First Time Experience
I had an unexpected breakdown. I called and they told me to bring the car in immediately. The repairs turned out to be major. They handled the warranty info and kept me informed of the progress. I received the car back clean and taken care of. The service was professional, complete and most importantly friendly. Good Job.
Bill S., Service Advisor from Auto Air & Heating responded on 08/10/2016

Hello Donald,
  Thank you for your feedback! We were glad to here you were pleased with your visit and we could take care of you in a timely manner to your satisfaction. We were glad to here you were pleased with your visit and thanks again! We look forward to doing business with you for many years to come.

Best regards,
Larry Hadler


MG
Meagan G.
New Palestine, IN
Mazda Protege
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2016 Category: Service
Spoke with Paul. He said they did a good job.
This review was collected via phone interview by Customer Research Inc.
Bill S., Service Advisor from Auto Air & Heating responded on 08/10/2016

Hello Meagan,

Please tell Paul thank you for his positive feedback! 

His business is much appreciated, and we will do our very best to continue to meet his service needs.

Best regards,
Larry Hadler


VT
Virgil T.
Greenfield, IN
Buick Reatta
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2016 Category: Service
Virgil said the business was quick and the job was done right.
This review was collected via phone interview by Customer Research Inc.
Bill S., Service Advisor from Auto Air & Heating responded on 08/10/2016

Hello Virgil,
 
Your business is much appreciated, and we will do our very best to continue to meet your service needs. The growth we've experienced over the years is because of customers like you, who faithfully support our business.

Thanks again! We look forward to serving you for many years to come.

Best regards,
Larry Hadler


TF
Tom F.
Nicholls, GA
Chevrolet Silverado 3500 HD
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2016 Category: Service
Spoke with Katy. She said this business has always done a really good job on anything she has brought to them.
This review was collected via phone interview by Customer Research Inc.
Bill S., Service Advisor from Auto Air & Heating responded on 08/10/2016

Tom, thank Katy for her positive feedback! We were glad to here that we always satisfy Katy with all her vehicle needs.
Thanks again! We look forward to doing business with you and Katy for many years to come.

Best regards,
Larry Hadler 


WL
WILLIAM L.
New Palestine, IN
Ford Escape
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/09/2016
Can't get any better
What fantastic group of people there "they know what they are doing and honest" you never fill that you are getting rip off , they make it right. Bill and Larry will not go for 2nd best, they also will take the time to explain any questions you may have to where you can understand .

AH
Amber H.
Fairland, IN
Chevrolet Tahoe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/09/2016 Category: Service
Amber said the business did a great job.
This review was collected via phone interview by Customer Research Inc.
Bill S., Service Advisor from Auto Air & Heating responded on 08/10/2016


Hello Amber, thank you for your feedback! We were glad to here you were pleased with your visit. Its customers like you who help support our business.
Thanks again! We look forward to doing business with you for many years to come.

Best regards,
Larry Hadler


JA
Jill A.
New Palestine, IN
Chrysler 200
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/09/2016 Category: Service
Jill said the business had great fast service and they were honest.
This review was collected via phone interview by Customer Research Inc.
Bill S., Service Advisor from Auto Air & Heating responded on 08/05/2016

Jill,

We are glad to here that we were able to perform fast honest work for your vehicle needs. We appreciate your business. Its customers like you who keep our business growing for many years to come. Thanks again.

Best regards,
Larry


JB
Jason B.
Greenfield, IN
Ford Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2016 Category: Service
Jason said the service provided by this business was quick and had decent prices.
This review was collected via phone interview by Customer Research Inc.
Bill S., Service Advisor from Auto Air & Heating responded on 06/23/2016

Hello Jason, thank you for your feedback! We are happy to hear that we provided fast service as well as our prices met your satisfaction. Its customers like you who help support our business. Thanks again! We look forward to doing business with you for many years to come.

Best regards,
Larry Hadler


TL
Terry L.
Indianapolis, IN
Buick Enclave
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2016 Category: Service
Terry said they did a good job and they took care of him in a timely manner with a good price.
This review was collected via phone interview by Customer Research Inc.
Bill S., Service Advisor from Auto Air & Heating responded on 06/23/2016

Hello Terry, thank you for your feedback! We were glad to here you were pleased with your visit and we could take care of you in a timely manner to your satisfaction. Its customers like you who help support our business.
Thanks again! We look forward to doing business with you for many years to come.

Best regards,
Larry Hadler


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