Scammers..stay away!! Brought my 2018 pilot in with a list of problems. (My manufacturer warranty ran out 3 months ago) Water leakage from the seatbelt. My emissions light on, car was bucking at around 40mph ( most likely from the emissions) and the radio would shut off by itself. I was told diagnostics was $139 if not covered by our warranty. Which most likely would be covered unless it’s some caused by say an “animal chew through something” I get a call all the work is done. The radio wasn’t doing anything, the emissions code was cleared and they tested it. The leak was a seal around the window. They resealed (probably with duct tape) Insurance will not cover anything. Luckily it equaled to exactly what each of the diagnostics amounts. $445 then they told me I knew it was going to be $445 because when I was told the diagnostics may be $139 but most likely would not be charged, the service advisor just had Ius sign it and did not explain that somehow the service to clean my gas cap , clear on the code and to reseal the window was going to cost me $445 before they even diagnosed the problem.. pretty smart of them huh.. then charged me $15 for paying with my debit card.. because I carry $500 in my back pocket. The manager JOHN OTIS pretty much told me too bad I signed that it was going to be almost $500 before they even knew what was wrong with the car even thought the service advisor told me it was just the diagnostics and probably wouldn’t even get charged. STAY AWAY. Auto fair Corporate will be called and so is Honda but do yourself a favor get a Toyota
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.
