AutoFair Hyundai is your place for New, Pre-Owned, and Used Hyundai Vehicles; Authorized Hyundai Service, Parts, and more in Southern NH AutoFair Hyundai is your place for New, Pre-Owned, and Used Hyundai Vehicles; Authorized Hyundai Service, Parts, and more in Southern NH
Called service to set up an appointment for it. They were busy so I couldn't get in to see them for 2 weeks. Finally there, sat in the waiting room, then they finally called me back just to tell me they can't do anything for me, I have to take the car to the auto glass subcontractor! Once at the auto glass company they agreed it didn't look like anything hit it but they did tell me there was only a 30 day warranty on the glass, which Autofair failed to mention. Since it was now almost 60 days the glass supplier wouldn't allow it, but if Autofair had sent me when I first called it was in the gray area and likely I could have got it covered.
Also found out Autofair didn't tell me about other things like don't put the car on a lift or go through a mechanical car wash with the new windshield (which thankfully I didn't). So I felt they withheld important information and should be responsible for at least some of the cost. I tried to speak with the service manager and he communicated a couple times but mainly ignored me and brushed off my complaint. Then tried to talk to the general manager after making no progress over several weeks and just ended up speaking to a sub-manager. They "discussed" it and then told me they would do nothing. Not happy with Autofair Hyundai. Wasted my time, cost me money, and brushed me off. Recommend you take your business elsewhere.
(I would however highly recommend Manchester Auto Glass. They helped with the issue and didn't charge for labor for the second windshield given the circumstances. Highly recommend them!)