Automotive Experts of Maple Valley


Overall Rating 4.81/5Overall Rating 4.81/5Overall Rating 4.81/5Overall Rating 4.81/5rating 4.81

231 Reviews

98% Would Recommend
Latest Review 8 months ago

Joel B. on 03/28/2017
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Joel said he would recommend the business for service.
Vehicle: Ford Thunderbird
Category: Service
Service Date: 02/16/2017
Review Created: 03/28/2017
This review was collected via phone interview by Customer Research Inc.
Pepe L. on 03/25/2017
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Pepe said the business does a good job.
Vehicle: Mazda Protege
Category: Service
Service Date: 02/23/2017
Review Created: 03/25/2017
This review was collected via phone interview by Customer Research Inc.
Ken M. on 02/24/2017
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"Easy to understand and Fair price"
Fair
Vehicle: Jeep Wrangler
Service Date: 02/22/2017
Review Created: 02/24/2017 12:44 PM
Richard S. on 02/24/2017
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Spoke with Cindy. She said the employees were very professional and kept her informed about everything that was going on.
Vehicle: Chevrolet Tahoe
Category: Service
Service Date: 02/20/2017
Review Created: 02/24/2017
This review was collected via phone interview by Customer Research Inc.
Mary S. on 02/20/2017
Recommended badge inactive Recommended
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"Insurance related repair"
I took my car over after discussing with the shop that this was an insurance job. After telling me that the part would arrive on the 14th they then said that it arrived "damaged". It was a wire. I called several times to check on the status. On the 17th they finally said my car was done. The insurance company had issued payment less my deductible directly to the shop. I explained that I would pay my deductible and also write a check for the balance that they could hold pending delivery of the insurance payment. I was told that they had to call the boss. I never received a call back. I called again at 5:28pm on the 17th. There was no answer although they are open until 5:30pm. I am a repeat customer. I have now contacted the insurance company to stop pay their check and to pay me directly. I will go to the shop today and pay this in full in order to get my car back. It was bittersweet to drive by it several times this weekend and see it parked outside the shop.
Vehicle: Subaru Outback
Service Date: 02/17/2017
Review Created: 02/20/2017 06:57 AM
Jennifer T. on 02/20/2017
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Jennifer said the business did a really good job of looking over her vehicle. She really appreciated the time they took to look over her vehicle.
Vehicle: Chevrolet Chevy Express
Category: Service
Service Date: 02/16/2017
Review Created: 02/20/2017
This review was collected via phone interview by Customer Research Inc.
Thomas F. on 02/17/2017
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Spoke with Thomas' wife. She said this business has always been prompt, helpful and efficient.
Vehicle: Chevrolet Avalanche
Category: Service
Service Date: 02/14/2017
Review Created: 02/17/2017
This review was collected via phone interview by Customer Research Inc.
Melissa E. on 02/14/2017
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"Good communication"
My truck was fixed and they even strapped my gate closed ! Truck is running good..,, so far!
Vehicle: Chevrolet Silverado
Service Date: 02/13/2017
Review Created: 02/14/2017 09:17 AM
Ryan A. on 02/14/2017
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Ryan said he was happy that the employees at the business fixed his vehicle and it did not cost very much.
Vehicle: Lincoln Navigator L
Category: Service
Service Date: 02/10/2017
Review Created: 02/14/2017
This review was collected via phone interview by Customer Research Inc.
Shawn S. on 02/14/2017
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Shawn said this business explained everything really well and they charged him a fair price for what they did.
Vehicle: GMC Yukon
Category: Service
Service Date: 02/10/2017
Review Created: 02/14/2017
This review was collected via phone interview by Customer Research Inc.
Conner W. on 02/13/2017
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Conner said this business quickly finished the oil change and everything went well during his first visit with them.
Vehicle: Honda Civic
Category: Service
Service Date: 01/30/2017
Review Created: 02/13/2017
This review was collected via phone interview by Customer Research Inc.
Jim C. on 02/07/2017
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Jim said this business did a great job. They go above and beyond. He is totally satisfied. They are reliable and easy to deal with. They were very fair.
Vehicle: Ford Explorer
Category: Service
Service Date: 02/03/2017
Review Created: 02/07/2017
This review was collected via phone interview by Customer Research Inc.
Klaus L. on 02/03/2017
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Klaus said the business is very good, and he likes the staff.
Vehicle: Hyundai Sonata
Category: Service
Service Date: 01/31/2017
Review Created: 02/03/2017
This review was collected via phone interview by Customer Research Inc.
Verna L. on 02/03/2017
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Verna said this business had prompt service and every employee had a smile.
Vehicle: Mazda Protege
Category: Service
Service Date: 02/01/2017
Review Created: 02/03/2017
This review was collected via phone interview by Customer Research Inc.
John M. on 01/27/2017
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John said this business provided great service and they were really helpful. They got him in and out. They were fast and efficient.
Vehicle: Jeep Wrangler
Category: Service
Service Date: 01/23/2017
Review Created: 01/27/2017
This review was collected via phone interview by Customer Research Inc.
Brian H. on 01/26/2017
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Brian said this business was able to find out what was wrong with his vehicle, and they saved him a lot of money. They were fast and reliable, their prices were competitive, and he will go back again.
Vehicle: Ford Pickup
Category: Service
Service Date: 12/30/2016
Review Created: 01/26/2017
This review was collected via phone interview by Customer Research Inc.
Amanda E. on 01/24/2017
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Amanda said this business was very quick and personable
Vehicle: Buick LeSabre
Category: Service
Service Date: 01/20/2017
Review Created: 01/24/2017
This review was collected via phone interview by Customer Research Inc.
Tina J. on 01/18/2017
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Tina said the gentleman behind the counter told her one thing before she decided to have the work done. When she decided to have the work done, all of a sudden, he did not have any specific information for her as to when the vehicle would be ready. He was really specific beforehand. They were done with her vehicle really quickly.
Vehicle: Toyota Corolla
Category: Service
Service Date: 01/16/2017
Review Created: 01/18/2017
This review was collected via phone interview by Customer Research Inc.
Edward C. on 01/11/2017
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Edward said the business has done well.
Vehicle: Ford Focus
Category: Service
Service Date: 01/06/2017
Review Created: 01/11/2017
This review was collected via phone interview by Customer Research Inc.
Nick B. on 01/03/2017
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Nick said the business' service was good, their customer service was great, and their prices were good.
Vehicle: Kia Sephia
Category: Service
Service Date: 12/30/2016
Review Created: 01/03/2017
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 231 in total