Autonation Hyundai Tempe


Overall Rating 4.71/5Overall Rating 4.71/5Overall Rating 4.71/5Overall Rating 4.71/5rating 4.71

2833 Reviews

ReScore Reviews™ (49)

ReScore
Overall Rating 4.4285751/5Overall Rating 4.4285751/5Overall Rating 4.4285751/5Overall Rating 4.4285751/5rating 4.4285751
Original
Overall Rating 2.1836702/5Overall Rating 2.1836702/5rating 2.1836702rating 2.1836702rating 2.1836702
95% Would Recommend
100% Business Response
Latest Review about 9 hours ago
Raymond L. on 10/17/2017
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"HYUNDAI"
I like Hyundai to begin with...on the very same day we were getting our Tucson serviced in Phoenix, my daughter was buying a new Elantra in Lexington, Ky. I think the warranty offered on Hyundai is superior to anything else. Hyundai is very well appointed, even the standard models. My next car will be another Hyundai.
Vehicle: 2011 Hyundai Tucson
Category: Service
Service Date: 10/14/2017
Service Type: Maintenance
Review Created: 10/17/2017 08:58 PM
Verified Customer on 10/17/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"close to home"
Bought car there and I usually have service done at the car dealer I bought the car from
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 10/14/2017
Service Type: Repair
Review Created: 10/17/2017 04:37 PM
Robert B. on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"GREAT AUTO DEALERSHIP"
THIS IS A VERY CUSTOMER FRIENDLY PLACE WITH EFFICIENT, INTELLIGENT, AND PERSONABLE PERSONNEL LIKE TOM ANDREWS WHO GO OUT OF THEIR WAY TO HELP YOU.
Vehicle: 2012 Hyundai Accent
Category: Service
Service Date: 10/13/2017
Service Type: Maintenance
Review Created: 10/17/2017 02:54 PM
Alison M. on 10/17/2017
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"Accomodating"
Accomodating
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 10/14/2017
Service Type: Repair
Review Created: 10/17/2017 01:07 PM
DANIEL L V., Service Manger at Autonation Hyundai Tempe responded on 10/17/2017

Thank you for the great score!

Dan Vlcek
Service Manager
480-961-4800 store
480-763-4080 direct
vlcekd@autonation.com
Glenn S. on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"yet again"
Yvette again continues to give great customer care and I will continue to bring my vehicle here for service.
Vehicle: 2012 Hyundai Equus
Category: Service
Service Date: 10/13/2017
Service Type: Maintenance
Review Created: 10/17/2017 12:38 PM
DANIEL L V., Service Manger at Autonation Hyundai Tempe responded on 10/17/2017

AWESOME! thank you for the 5 stars!!

Dan Vlcek
Service Manager
480-961-4800 store
480-763-4080 direct
vlcekd@autonation.com
David F. on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Warranty , fast service"
My battery went died on me, and when I called the dealer, they told me it was still under warranty. I came in and within 30 minutes they had me on the road.
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 10/14/2017
Service Type: Repair
Review Created: 10/17/2017 10:59 AM
DANIEL L V., Service Manger at Autonation Hyundai Tempe responded on 10/17/2017

Thank you for trusting us to take care of your cars needs. And Thank you for the great score.

Sincerely,

Dan Vlcek
Service Manager
480-961-4800 store
480-763-4080 direct
vlcekd@autonation.com
Eric D. on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"!"
!
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 10/13/2017
Service Type: Maintenance
Review Created: 10/17/2017 10:46 AM
DANIEL L V., Service Manger at Autonation Hyundai Tempe responded on 10/17/2017

Great score, thank you so much for your review.

Sincerely,

Dan Vlcek
Service Manager
480-961-4800 store
480-763-4080 direct
vlcekd@autonation.com
LYNN D. on 10/17/2017
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"QUICK FRIENDLY SERVICE"
TECHS are friendly. helpful. service was faster than anticipated ,, service time prompt ..clean car... cashier friendly ..fast. everything was above my expectations.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 10/13/2017
Service Type: Maintenance
Review Created: 10/17/2017 10:31 AM
Verified Customer on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fantastic service department"
Great timely service, very courteous and knowledgeable people.
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 10/14/2017
Service Type: Repair
Review Created: 10/17/2017 10:22 AM
Eileen L. on 10/17/2017
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"Service was excellent and my service advisor, Fred Palumbo, even saw a mark on my car that could be buffed off and had it done! I was so happy."
Very punctual and quick as well as thorough. Also enjoyed the bottled water and popcorn.
Vehicle: 2016 Hyundai Santa Fe S
Category: Service
Service Date: 10/13/2017
Service Type: Repair
Review Created: 10/17/2017 10:05 AM
Javier L. on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Timely completion, corteous staff"
great
Vehicle: 2014 Hyundai Tucson
Category: Service
Service Date: 10/14/2017
Service Type: Repair
Review Created: 10/17/2017 09:59 AM
Sharon B. on 10/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The service advisor Tom Andrews was very courteous and helpful Got my car done quickly."
I am very happy with the service dept
Vehicle: 2012 Hyundai Santa Fe
Category: Service
Service Date: 10/12/2017
Service Type: Maintenance
Review Created: 10/16/2017 03:58 PM
JEFFREY Y. on 10/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Have valet service, did not go to the dealership"
Overall service was great
Vehicle: 2014 Hyundai Equus
Category: Service
Service Date: 10/12/2017
Service Type: Repair
Review Created: 10/16/2017 12:57 PM
Lisa L. on 10/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
great service
Vehicle: 2011 Hyundai Santa Fe
Category: Service
Service Date: 10/11/2017
Service Type: Maintenance
Review Created: 10/16/2017 12:54 PM
SALLYANN B. on 10/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"always prompt and friendly!"
The service department is awesome! My advisor, Fred, kept me updated and I felt like he was really working for me. One thing that could be improved would be the appointment setting process. I was given three different times and two different calendar markers as well. When I arrived at the time scheduled, I was told it was at a different time again! However, Fred made sure he took care of me regardless of the time of the appointment! Awesome job!
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 10/12/2017
Service Type: Repair
Review Created: 10/16/2017 09:53 AM
DANIEL L V., Service Manger at Autonation Hyundai Tempe responded on 10/16/2017

Thank you for you awesome comments about Fred, We appreciate the feedback.

Thank you,

Dan Vlcek
Service Manager
480-961-4800 store
480-763-4080 direct
vlcekd@autonation.com
Jonathan H. on 10/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"KNOWLEDGE OF HOW TO FIX PROBLEMES IN ATIMELY MANNER"
EXCELLENT
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 10/10/2017
Service Type: Maintenance
Review Created: 10/16/2017 09:30 AM
DANIEL L V., Service Manger at Autonation Hyundai Tempe responded on 10/16/2017

Thank you for the great survey, we appreciate you! Have a great Monday.

Sincerely,

Dan Vlcek
Service Manager
480-961-4800 store
480-763-4080 direct
vlcekd@autonation.com
Verified Customer on 10/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service"
Excellent experience as always!
Vehicle: 2011 Hyundai Genesis
Category: Service
Service Date: 10/06/2017
Service Type: Repair
Review Created: 10/15/2017 01:46 AM
Robert C. on 10/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great"
Always
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 10/06/2017
Service Type: Repair
Review Created: 10/14/2017 07:47 AM
Verified Customer on 10/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Electrical/Battery "
Timely, courteous, professional, and carinh
Vehicle: 2012 Hyundai Azera
Category: Service
Service Date: 10/06/2017
Service Type: Maintenance
Review Created: 10/14/2017 06:59 AM
Carlos C. on 10/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Execellant Service"
Service Tech very knowledable about my Automobile
Vehicle: 2007 Hyundai Tucson
Category: Service
Service Date: 10/11/2017
Service Type: Maintenance
Review Created: 10/13/2017 08:08 PM
Displaying Review 1 - 20 of 2833 in total