Overview

Overall Rating 4.73/5Overall Rating 4.73/5Overall Rating 4.73/5Overall Rating 4.73/5rating 4.73

3760 Reviews

ReScore Reviews™ (59)

ReScore
Overall Rating 4.5254251/5Overall Rating 4.5254251/5Overall Rating 4.5254251/5Overall Rating 4.5254251/5rating 4.5254251
Original
Overall Rating 2.1694963/5Overall Rating 2.1694963/5rating 2.1694963rating 2.1694963rating 2.1694963
95% Would Recommend
83% Business Response
Latest Review about 7 hours ago

Reviews


Anonymous avatar
Verified Customer
Gilbert, AZ
2010 Hyundai Veracruz
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2018 Category: Service
No sales pitch and length of service better than expected
105,000 mile maintenance was performed and the agent made sure to estimate how long the service would take. Agent also thoroughly explained the services that were part of the 105,000 mile maintenance and gave options for various packages/pricing. Agent called me indicating that the vehicle was ready before the expected estimate. Agent also had a brake bulb replaced with no charge and thoroughly explained the results of the 105,000 mile inspections done. Car was much cleaner when i picked it up than when i brought it in. I didn't pick up until right at closing time and cashier and remaining staff took care to get me my car before the doors locked. No one tried to sell me extra, unexpected stuff.

PN
Patty N.
Tempe, AZ
2015 Hyundai Sonata
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/23/2018 Category: Service
👍
The service advisor, Doug, is great!

JG
James G.
Phoenix, AZ
2014 Hyundai Santa Fe S
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2018 Category: Service
Quality work
I’m Happy with Yevette and work quality

BH
Brittany H.
Phoenix, AZ
2013 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2018 Category: Service
Great
Great conmunication about progress and super easy process even with rental car.

CB
Charleen B.
Tempe, AZ
2008 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2018 Category: Service
Friendly, fast and efficient
Pleasant overall experience

GA
Georgianna A.
Phoenix, AZ
2013 Hyundai Elantra Gt
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2018 Category: Service
My service rep - Fred - is the best!
The quality of service I get is efficient and correct. The work and information is channeled through my rep, Fred who is attentive and courteous. If I am put out in any way (excessive wait time, part not available) he always makes it right!

KT
Karl T.
Sun City West, AZ
2016 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2018 Category: Service
My last service appointment
Once I arrived everything went great. The service team got everything done and did so in a timely manner. I have no complaint with the service advisor or the techs. However, my last 3 visits have required multiple calls because no one answered the main service line. This has happened for my last 3 services. While my advisor, Amanda Dell, did a great job of service recovery by giving me her direct number and email for the future, I still feel that they need to do a better job of handling customer calls on the main service number!

LE
Lisa E.
Phoenix, AZ
2012 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2018 Category: Service
Amanda Dell
Amanda Dell, service manager at Tempe Hyundai always goes above and beyond to assist and make my car service experience easy.

MC
Mario C.
Maricopa, AZ
2017 Hyundai Ioniq Hybr
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2018 Category: Service
Great personal
It’s a great place to visit highly recommended

CM
Carole M.
Maricopa, AZ
2017 Hyundai Tucson
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/22/2018 Category: Service
Friendly and knowledgeable staff
Another pleasent experience.

RR
Rebecca R.
Phoenix, AZ
2012 Hyundai Genesis
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/22/2018 Category: Service
Personalized attention
I am always made to feel special by my service coordinator, Yvette. The care and attention that Hyundai Tempe gives is truly personalized and ensures that I will continue to buy my vehicles there!

SB
Sandra B.
Tempe, AZ
2010 Hyundai Tucson
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/20/2018 Category: Service
Reliable and trustworthy
I've been taking my cars to Hyundai AutoNation for quite a few years. Always satisfied with the service. Thank you!

KH
Kim H.
Phoenix, AZ
2016 Hyundai Tucson
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/20/2018 Category: Service
Prompt service
My service guy was super helpful

RV
Rebecca V.
Tempe, AZ
2014 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2018 Category: Service
Close, great service, good people
I have for the always received great service from your dealership. The people have always been courteous and answered any question I may have had.

IM
Ionut M.
Mesa, AZ
2017 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2018 Category: Service
Great service
Great service

Anonymous avatar
Verified Customer
Phoenix, AZ
2017 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2018 Category: Service
Clint is awesome!
Very professional and quick.

Anonymous avatar
Verified Customer
Phoenix, AZ
2012 Hyundai Santa Fe
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2018 Category: Service
very good customer service
very good service

OM
Orelio M.
Phoenix, AZ
2015 Hyundai Genesis
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/17/2018 Category: Service
Repairs
Repairs done early than expected repair appointment was longer than expected.note I dident get my complete invoice, notice this when got home

Anonymous avatar
Verified Customer
Phoenix, AZ
2012 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2018 Category: Service
Fast, Courteous service
Always professional and knowledgeable about my particular vehicle.

RL
Richard L.
Maricopa, AZ
2017 Hyundai Santa Fe S
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2018 Category: Service
Professional
Very professional in every way