Avant Werks


Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5rating 4.89

411 Reviews

99% Would Recommend
Latest Review 22 days ago

JEFF D. on 03/30/2018
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"Customer service "
Everything went well. Car interior left clean!
Vehicle: Porsche Cayenne
Service Date: 03/29/2018
Review Created: 03/30/2018 08:08 AM
Colleen B. on 03/27/2018
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Collen said she would recommend the business for service.
Vehicle: Audi TT
Category: Service
Service Date: 02/26/2018
Review Created: 03/27/2018
This review was collected via phone interview by Customer Research Inc.
INGER and DARCY N. on 03/26/2018
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"Drew and staff are the best!"
With various, random things that have gone wrong with my Eurovan, not only do I trust Drew and his staff, but they continue to exceed my expectations in customer service and satisfaction. While I've mostly dealt directly with Drew, his staff has stepped up seamlessly any time he has not been there. I no longer feel like I only need to deal with him. Thank you to all the guys there- Van is running great again!
Vehicle: Volkswagen EuroVan
Service Date: 03/06/2018
Review Created: 03/26/2018 08:04 PM
Michelle B. on 03/22/2018
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Michelle said the business was very timely and they're friendly.
Vehicle: Audi Q7
Category: Service
Service Date: 02/21/2018
Review Created: 03/22/2018
This review was collected via phone interview by Customer Research Inc.
MARK B. on 03/21/2018
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"Always a pleasure to visit drew and the talented crew at Avantwerks. "
I don’t trust my cars with anybody else!
Vehicle: Volkswagen Touareg
Service Date: 03/20/2018
Review Created: 03/21/2018 11:08 PM
Jose B. on 03/19/2018
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Jose said that the vehicle still has the same issue so he is headed back to the facility. This is the third time this has happened.
Vehicle: Audi allroad
Category: Service
Service Date: 03/05/2018
Review Created: 03/19/2018
This review was collected via phone interview by Customer Research Inc.
Keri G. on 03/17/2018
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Keri said everything with the business was fine.
Vehicle: Volvo XC90
Category: Service
Service Date: 02/21/2018
Review Created: 03/17/2018
This review was collected via phone interview by Customer Research Inc.
Jim N. on 03/16/2018
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Jim said this business was very good. Every one was prompt and got back to him on time and the price was good.
Vehicle: Porsche Cayenne
Category: Service
Service Date: 03/12/2018
Review Created: 03/16/2018
This review was collected via phone interview by Customer Research Inc.
BRENDAN W. on 03/15/2018
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"I want to like you. I really do. "
I've had my car here 5 times now. The first three experiences were great. Friendly, knowledgeable people who want the best for you. I was happy enough with them to put their plate frame and stickers on my car. But the last two times, I've left with a sour taste in my mouth. Drop my car off for an oil change at 9am. Wasn't done until 5:30pm with a $120 charge for new wipers. Also asked to look into an oil consumption issue. All I was given was a phone number for audi America with no potential ideas for where my oil was going. Basic work was done but took far longer than expected and could have paid less at the dealer. Fine, my choice. But went again on a Wednesday after making an appointment over the phone 2 days prior. I walk in 10 minutes early and they have no record of my appointment or any recollection of the call. Although they made time for me (thankfully) as they felt bad for the hassle, I had to haggle them down to price I was quoted over the phone. I know they're busy and deal with a lot but I feel like they've started to slide recently. I really want to like this shop but recently I've been having a hard time justifying it.
Vehicle: Audi A4
Service Date: 03/14/2018
Review Created: 03/15/2018 08:12 PM
JOEL G. on 03/12/2018
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"Locally owned and operated."
The guys at AW know their VW's and that is worth the price.
Vehicle: Volkswagen Passat Sedan
Service Date: 03/08/2018
Review Created: 03/12/2018 09:59 AM
Kirk D. on 03/12/2018
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Spoke with Patricia. She said the business told her what was wrong and it took in the vehicle right away. Everything went smoothly.
Vehicle: Land Rover Range Rover
Category: Service
Service Date: 03/08/2018
Review Created: 03/12/2018
This review was collected via phone interview by Customer Research Inc.
Morgan G. on 03/10/2018
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Morgan said even though the mechanics made a mistake at the start of his visit, they did a great job.
Vehicle: Volvo XC70
Category: Service
Service Date: 02/21/2018
Review Created: 03/10/2018
This review was collected via phone interview by Customer Research Inc.
Erik T. on 03/09/2018
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Erik said the business did a good job but the cost was too high.
Vehicle: Audi A6
Category: Service
Service Date: 03/06/2018
Review Created: 03/09/2018
This review was collected via phone interview by Customer Research Inc.
MIKE R. on 03/08/2018
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"One of the best high performance auto shops in the world"
Avant Werks is awesome. The whole crew from Drew the owner, Greg in the office, Will and and the boys in the garage. These guys drive the cars they wrench on and they're good. Anytime you have an unexpected issue with your vehicle it can be a lot of stress, these guys are honest, and solid individuals, they take the stress out of it. They'll also tell you exactly what you need to be doing with maintenance of your vehicle too. As long as you do your part, and let Avant Werks do theirs, you should be good to go for the long haul. Also, they drink good beer, so don't forget to stoke the boys with some good beverages.
Vehicle: Audi A4
Service Date: 03/07/2018
Review Created: 03/08/2018 08:52 PM
LEIGH D. on 02/22/2018
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"Go here for all German cars!"
Great staff, dealer quality without the BS.
Vehicle: Audi A4
Service Date: 02/20/2018
Review Created: 02/22/2018 10:33 AM
GARY D. on 02/21/2018
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"excellent knowledge and service"
Got right in for emergency service. It was handled in a couple of hours and i was back on the roaD
Vehicle: Volkswagen Vanagon
Service Date: 02/19/2018
Review Created: 02/21/2018 01:35 PM
Eric P. on 02/20/2018
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Eric said the employees did a good job.
Vehicle: Volkswagen Touareg
Category: Service
Service Date: 02/16/2018
Review Created: 02/20/2018
This review was collected via phone interview by Customer Research Inc.
Patrick K. on 02/17/2018
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Patrick said he had a good experience and his visit was enjoyable. The staff were friendly, warm, and very nice. The service was perfect.
Vehicle: Volvo V70
Category: Service
Service Date: 02/13/2018
Review Created: 02/17/2018
This review was collected via phone interview by Customer Research Inc.
Wade H. on 02/17/2018
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Wade said the staff did a good job.
Vehicle: Mercedes-Benz GLK-Class
Category: Service
Service Date: 02/12/2018
Review Created: 02/17/2018
This review was collected via phone interview by Customer Research Inc.
Mark J. on 02/15/2018
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Mark said the business was quick to provide service and the staff did well at explaining everything.
Vehicle: Audi Q5
Category: Service
Service Date: 02/12/2018
Review Created: 02/15/2018
This review was collected via phone interview by Customer Research Inc.
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