Overview

Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5rating 4.85

408 Reviews

99% Would Recommend
Latest Review 7 days ago

Reviews


PO
Paul O.
Washington
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2018 Category: Service
Paul said the business was easy to deal with. They got to root of the problem and ordered the solution.
This review was collected via phone interview by Customer Research Inc.

JK
Joe K.
Sultan, WA
Dodge Sprinter
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2018 Category: Service
Joe said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

MH
Michael H.
Snohomish, WA
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2018 Category: Service
Michael said this business is superior. They stepped up to the plate and did the service when others wouldn't. They are the number one facility in the area.
This review was collected via phone interview by Customer Research Inc.

MJ
Michele J.
Washington
Ford Expedition
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/04/2018 Category: Service
Michele said the staff was super kind, honest and easy to work with.
This review was collected via phone interview by Customer Research Inc.

JR
Johnny R.
Snohomish, WA
Ford Explorer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/01/2018
Good managers and technitions
I have had my cars serviced at Avery Automotive over the past 6 years. They have been excellent at diagnosing an issue and addressing it. On one occasion the new part installed did not live up to expectations. It was determined to be a factory default and without hesitation the part was replaced. No quibbling. Personnel have always been exceptional and professional.

IS
Ian S.
Monroe, WA
Dodge Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/27/2018 Category: Service
Ian said this business was able to get him in relatively quickly, and fix what needed to be fixed. The fellow who helped him out was friendly, and treated him very well, like family. He went above and beyond. He got things done when he said they would be done. The business is fair and reasonably priced.
This review was collected via phone interview by Customer Research Inc.

TC
Twila C.
Everett, WA
Chrysler Town & Country
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
07/24/2018 Category: Service
Twila said the business is very expensive. She took her vehicle there for service and after she got her vehicle back she noticed there was no coolant in her vehicle. The staff is very nice.
This review was collected via phone interview by Customer Research Inc.
Bret C. from Avery Automotive Monroe responded on 07/30/2018

Godd Morning Twila,
Sorry to hear about the low coolant issue. I will call you today.
Thank you,
Bret


JM
Jordan M.
Washington
Chevrolet TrailBlazer
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/18/2018 Category: Service
Jordan said he was frustrated with his vehicle and had something else already looked at a few months ago although they did a really good job.
This review was collected via phone interview by Customer Research Inc.

MW
Mark W.
Monroe, WA
Dodge Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2018 Category: Service
Mark said the business told him what was going to be done and gave him a quote. All the work was done professionally and correctly, and the price came out under what they predicted.
This review was collected via phone interview by Customer Research Inc.

AC
Adrian C.
Monroe, WA
Hyundai Accent
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/09/2018 Category: Service
Adrian said Brett was really nice and kept him in the loop. He really liked him and talking to a mechanic instead of a salesperson really put his mind at ease.
This review was collected via phone interview by Customer Research Inc.

GQ
Gina Q.
Snohomish, WA
Toyota Tundra 4WD Truck
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/05/2018 Category: Service
Gina said the service was convenient.
This review was collected via phone interview by Customer Research Inc.

TG
Tony G.
Monroe, WA
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/25/2018 Category: Service
Spoke with Sam. She said everything was wonderful and the staff explained everything well. They figured out the problem, fixed it, and didn't do any unnecessary work.
This review was collected via phone interview by Customer Research Inc.

SK
Steve K.
Sultan, WA
Toyota Tacoma
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2018 Category: Service
Steve said the staff was friendly and professional.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Monroe, WA
Ford Escape
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2018
Always above and beyond great service and customer attention!!!
Fantastic attention yo the problem and never performs unnecessary work. Excellent as always, been taking our cars here for years!! A++++++

TR
Theresa R.
Sultan, WA
Plymouth Voyager
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2018 Category: Service
Theresa said she thinks this business is awesome. They are really good.
This review was collected via phone interview by Customer Research Inc.

MW
Misty W.
Snohomish, WA
Chrysler PT Cruiser
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2018 Category: Service
Misty said everything went very well.
This review was collected via phone interview by Customer Research Inc.

AM
Allen M.
Sultan, WA
BMW 328is
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2018 Category: Service
Allen said this business was not able to fix the problem. However, they tried to throw everything at it they could. They took the time to try to figure out the problem.
This review was collected via phone interview by Customer Research Inc.

AL
Amanda L.
Monroe, WA
Saturn Relay
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/04/2018 Category: Service
Amanda said that the business was inaccurate with their estimate.
This review was collected via phone interview by Customer Research Inc.

AM
Aaron M.
Everett, WA
Ford Super Duty F-350 SRW
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/31/2018 Category: Service
Aaron said the business does good work at reasonable prices.
This review was collected via phone interview by Customer Research Inc.

AE
Aleya E.
Washington
Ford Focus
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/24/2018 Category: Service
Aleya said she would recommend this business.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 408 in total