Overview

Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5rating 4.85

425 Reviews

99% Would Recommend
Latest Review 23 days ago

Reviews


TB
Tammy B.
Toyota Camry
Verified
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
09/29/2018
Turn over in staff.every time i go there its different staff.i paid 135.00 and left not knowing why my check engine light comes on randomly.
Not the best place anymore.

JB
Janet B.
Jeep Grand Cherokee
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/29/2018
Janet b
They were honest about the problem and able to fix the door so that the lights shut off.

MK
Marlene K.
Monroe, WA
Subaru Outback
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/29/2018 Category: Service
Marlene said the business was quick and everything was fine.
This review was collected via phone interview by Customer Research Inc.

DA
Don A.
Seattle, WA
Ford Club Wagon
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/28/2018 Category: Service
Don said the business did a nice job and the mechanic was excellent. However, he said the mark up on the parts was excessive.
This review was collected via phone interview by Customer Research Inc.

KR
Ken R.
Mesquite, NV
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/26/2018 Category: Service
Ken said the guy at the service counter in this business was spot on with what he told him he was going to do. He was done in a timely manner and that is important to him. His only issue was that his bill went from $200 to $600 , but he chose not to get the extra work. He had a good experience and would go back. He was greeted well and the staff knew what they were talking about.
This review was collected via phone interview by Customer Research Inc.

TR
Teri R.
Gold Bar, WA
Pontiac Montana
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/26/2018 Category: Service
Teri said the staff are really good at fixing her vehicle and doing the things she asks them to do.
This review was collected via phone interview by Customer Research Inc.

GB
Gwen B.
Snohomish, WA
Lexus RX 400h
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2018 Category: Service
Gwen said the staff at this business got her right in, they took care of what she needed to have done. The staff were very pleasant. There have been no problem since.
This review was collected via phone interview by Customer Research Inc.

BF
Bill F.
Monroe, WA
Toyota Tacoma
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/22/2018 Category: Service
Bill said the business has always completed good work. They are very quick, with good prices. He never has any problems with them.
This review was collected via phone interview by Customer Research Inc.

DU
Darcy U.
Kenmore, WA
Ford Police Interceptor
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/22/2018 Category: Service
Spoke with Chad. He said the business provided great service. The customer service and the communication was good. They were also very informative.
This review was collected via phone interview by Customer Research Inc.

LE
Lonnie E.
Monroe, WA
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/21/2018
I like to support local businesses
Courteous and efficient they called me recommended what should be done to my vehicle they gave me the price when I picked my vehicle up it was exact price they gave me great job.

JS
Jason S.
Monroe, WA
GMC Sierra 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018 Category: Service
Jason said the staff are honest and down to earth. They give him a price and then they get the job done quickly.
This review was collected via phone interview by Customer Research Inc.

HW
Heidi W.
Sultan, WA
Dodge Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2018
Broken truck
My truck was leaking fluid out of the rear differential. I looked under the truck and the plug was gone. I drove the truck to Avery and Brett took a look at it and got right on ordering the part. It was fixed with in an hour.

TE
TONY E.
Sultan, WA
Chrysler 300
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/07/2018
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TV
Tanner V.
Leadville, CO
Toyota T100
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/27/2018 Category: Service
Tanner said the employees got him in on the same day. They looked at his vehicle and told him that he needed a new air filter, which, he wasn't aware of.
This review was collected via phone interview by Customer Research Inc.

WW
Wallace W.
Monroe, WA
Lincoln Blackwood
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/25/2018 Category: Service
Wallace said the staff was friendly and did honest work.
This review was collected via phone interview by Customer Research Inc.

HH
Hanna H.
Snohomish, WA
Nissan NV
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/24/2018 Category: Service
Hanna said everything was good. They got done in a day with great efficiency and provided good information,
This review was collected via phone interview by Customer Research Inc.

MA
Melissa A.
Monroe, WA
Ford Fusion
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/23/2018 Category: Service
Melissa said the staff had available appointments within 24 hours and that was awesome. They completed the service 3 hours early, and at a fair price.
This review was collected via phone interview by Customer Research Inc.

PO
Paul O.
Washington
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2018 Category: Service
Paul said the business was easy to deal with. They got to root of the problem and ordered the solution.
This review was collected via phone interview by Customer Research Inc.

JK
Joe K.
Sultan, WA
Dodge Sprinter
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2018 Category: Service
Joe said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

MH
Michael H.
Snohomish, WA
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2018 Category: Service
Michael said this business is superior. They stepped up to the plate and did the service when others wouldn't. They are the number one facility in the area.
This review was collected via phone interview by Customer Research Inc.