Reviews
DM
DEBORAH M.
Linwood, KS
Nissan Murano
Verified Customer
Great service!
I repeatedly have had great service! They are always willing to help with whatever problem I'm having.
Recommended
JM
JEFF M.
Basehor, KS
GMC Suburban
Verified Customer
Friendly place
Came in just due to leaking tire and they were able to get me patched up and on my way quickly.
Recommended
Verified Customer
Bonner Springs, KS
Ford F-150
Verified Customer
Quality is Superb!
B&B is fairly priced and very friendly. But what sets them truly apart is the quality of service on every job. We have referred them to many friends and family and they received the same level of quality service, everytime. Ryan is incredibly knowledgeable and will come out to personally talk to us about the work done. If any parts were replaced, he shows us the bad part and a comparison of how it should be. You won't get this high level of quality and dedication at any other shop.
Recommended
MW
MIKE W.
Basehor, KS
Ford F-150
Verified Customer
Good family owned garage.
Quick and easy oil change by a knowledgable mechanic. So much better than the "hurry lube" type of shops that don't care about your vehicle, don't know you and your vehicle, and don't care to know you. Friendly folks at B&B Garage I feel very comfortable trusting my vehicle's maintenance to.
Recommended
BS
Bill S.
Basehor, KS
Chevrolet S-10
Verified Customer
Bill said the business does good work quickly. He is really happy with what was completed on his vehicle.
Recommended
This review was collected via phone interview by Customer Research Inc.
CP
CODY P.
Basehor, KS
Hyundai Tucson
Verified Customer
Quick and Honest
Went in to get a flat repaired. Was very timely and honest. Was comparable in price to large scale auto shops. Pump money into Basehor, not big auto shops.
Recommended
JB
Joyce B.
Leavenworth, KS
Jeep Wrangler
Verified Customer
Joyce said it's very hard to find someone she can trust these days. This mechanic is very knowledgeable and honest, and she really appreciates all of his help.
Recommended
This review was collected via phone interview by Customer Research Inc.
LS
LIZ S.
Basehor, KS
Toyota Highlander
Verified Customer
Let me know what was going on with my vehicle. No surprises.
I was very impressed when I was called and told there were a few things he told me he wouldn’t do. He was honest and so nice. Explained things in detail to me so I could understand. I’ve never had such a great experience getting my vehicle fixed. The cost was perfect and the service was amazing.
I have found the place for my vehicles. I have already recommended you guys to several friends.
Thanks for your care and service to me and my vehicle.
I have found the place for my vehicles. I have already recommended you guys to several friends.
Thanks for your care and service to me and my vehicle.
Recommended
HD
Harold D.
Kansas
Chevrolet Silverado SS
Verified Customer
Harold said the staff at this business got him in and out, and they took care of him.
Recommended
This review was collected via phone interview by Customer Research Inc.
RW
RENEE W.
Kansas City, MO
Toyota Venza
Verified Customer
Superb Service
The service and staff at B&B were exceptional.
The wait time was not long and I was kept informed regarding anything additional that needed to be done. Friendly and professional people who sincerely care about the customer, safety and well-being of the vehicles being serviced.
This is a phenomenal business and truly stands out above the rest. It came HIGHLY recommended to me and I HIGHLY recommend it to others. They are also fair and that is rare! Thanks Ryan!!!
The wait time was not long and I was kept informed regarding anything additional that needed to be done. Friendly and professional people who sincerely care about the customer, safety and well-being of the vehicles being serviced.
This is a phenomenal business and truly stands out above the rest. It came HIGHLY recommended to me and I HIGHLY recommend it to others. They are also fair and that is rare! Thanks Ryan!!!
Recommended
AH
ABIGAIL H.
Linwood, KS
Chrysler Town & Country
Verified Customer
Wonderful
Ryan and Jessica were very helpful. I was so appreciative to have ended up in their parking lot when my car broke down. After explaining to Ryan what was wrong, he diagnosed what he believed to be broken. He hoped to have had the repair complete at the end of the day. Jessica, Ryan's wife took me to work. That alone was a huge relief. He had the repairs completed by the end of the evening. He filled the air in all of my tires. They were all 10lbs low. He also replaced two of the valve covers that were gone. I highly recommend. Very thankful to have found this shop and will use them from now on. 5 stars aren't enough!
Recommended
AC
ANDREW C.
Basehor, KS
Land Rover Discovery Series II
Verified Customer
Best service available
If you want a shotty rush job then go somewhere else! But if you want it done right and with the highest standards of quality, B&B is the only place to go! I can’t even begin to tell you how many times I’ve been robbed by other places. B&B is operated with the highest level of honor and integrity, and I wouldn’t take my vehicles anywhere else.
Recommended
Ryan B., Owner from B&B Garage, LLC responded on 01/19/2019
Andrew,
Wow! What a fantastic review! Quality is our focus and it is great to hear that you received that top quality from us.
Ryan Brannon
B&B Garage, LLC
SG
Stanley G.
Lawrence, KS
GMC Yukon XL
Verified Customer
Stanley said the customer service was great. He said the staff was really helpful and explained everything very well.
Recommended
This review was collected via phone interview by Customer Research Inc.
Ryan B., Owner from B&B Garage, LLC responded on 01/19/2019
Stanley,
We can't express our gratitude enough for taking the time to tell us about your experience. We look forward to doing future business with you.
Ryan Brannon
B&B Garage, LLC
MS
Max, Mary Ann S.
Leavenworth, KS
Buick LaCrosse
Verified Customer
Prompt, Professional, courteous, would highly recommend,
Prompt, Professional, and courteous, would highly recommend.
Recommended
Ryan B., Owner from B&B Garage, LLC responded on 01/19/2019
Max & Mary Ann,
Thank you for taking the time out of your day to leave us a great review!!
Ryan Brannon
B&B Garage, LLC
TK
TRACEY K.
Basehor, KS
Hyundai Sonata
Verified Customer
Great service and reasonable pricing
Ryan is not your typical mechanic. He comes out from under the hood to shake your hand and explain what he has done or what may need done. His shop is a family run business that still believes in honesty and quality. It feels good to support local, small business. I feel it's important to support your local, Mom and Pop shoppes, and this one won't disappoint.
Recommended
Ryan B., Owner from B&B Garage, LLC responded on 01/19/2019
Tracey,
Your kind words mean so much to me and our business. Customers should always understand why a repair is needed and it's level of severity. Taking the time to personally discuss a customers vehicle is a standard we will always upkeep. Thank you for leaving us this amazing review.
Ryan Brannon
B&B Garage, LLC
PS
PATTY S.
Basehor, KS
Hyundai Elantra
Verified Customer
new tires
I had 4 new tires put on my Elantra. Very happy with my new and safe ride!
Recommended
Ryan B., Owner from B&B Garage, LLC responded on 01/19/2019
Patty,
We are so glad you are happy with your new tires! There's just something about the new tire feel as you drive down the road. Thank you for giving us an awesome 5-star review!
Ryan Brannon
B&B Garage, LLC
MP
Mike P.
Basehor, KS
Toyota Camry
Verified Customer
Mike said the service was good.
Recommended
This review was collected via phone interview by Customer Research Inc.
Ryan B., Owner from B&B Garage, LLC responded on 01/19/2019
Mike,
Thank you for taking the time to tell us how you felt about our service, a 5-star review!
Ryan Brannon
B&B Garage, LLC
GK
Gina K.
Basehor, KS
GMC Terrain
Verified Customer
Gina kanan
Excellent service
Recommended
Ryan B., Owner from B&B Garage, LLC responded on 01/19/2019
Gina,
Thank you so much for writing us an awesome review!
Ryan Brannon
B&B Garage, LLC
EN
ERIC N.
Basehor, KS
Ford Mustang
Verified Customer
Excellent Service
Ryan has been working on my classic car and doing an incredible job. He dropped what he was doing on a Saturday to help me get it started and off the delivery truck. He has found and repaired numerous minor defects that would have otherwise gone undetected. He has helped me find parts, recommended restoration ideas, and saved me money along the way. Ryan is one of the best I've worked with and would highly recommend him.
Recommended
Ryan B., Owner from B&B Garage, LLC responded on 01/19/2019
Eric,
Thank you for taking the time to write us an awesome review! It has been quite fun working on your classic Mustang and I look forward to working with you on this project more.
Ryan Brannon
B&B Garage, LLC
RC
RENEE C.
Tonganoxie, KS
Kia Soul
Verified Customer
Peace of mind
Work was done as requested, in a timely manner, and I have peace of mind because Ryan shows care and concern for me and my car.
Recommended
Ryan B., Owner from B&B Garage, LLC responded on 12/22/2018
Thank you for the review, Renee! We want you to feel like family when you visit us and are blessed to have such great customers like you!
Sincerely,Ryan Brannon
Manager
B&B Garage & Tow
1300 N 155th Street
Basehor, KS 66007
(913) 724-1377
www.bbgaragetow.com
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