B&C Auto & Truck Service


Overall Rating 4.58/5Overall Rating 4.58/5Overall Rating 4.58/5Overall Rating 4.58/5rating 4.58

24 Reviews

92% Would Recommend
Latest Review 3 months ago
Mary C. on 08/23/2017
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Mary said she goes there all the time and so does her family. The manager is a very nice man.
Vehicle: Chevrolet Malibu
Category: Service
Service Date: 08/07/2017
Review Created: 08/23/2017
This review was collected via phone interview by Customer Research Inc.
Daniel O. on 08/21/2017
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Daniel said the service is good and he likes the price.
Vehicle: Dodge Pickup
Category: Service
Service Date: 07/28/2017
Review Created: 08/21/2017
This review was collected via phone interview by Customer Research Inc.
RENEE K. on 08/13/2017
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"Most honest mechanics! "
Brian & his team are always professional, knowledgeable and accommodating. I never feel 'over sold' -he tells you if you really need a repair or when a maintence can wait. I'm glad I can count on them as my mechanics!
Vehicle: Dodge Grand Caravan
Service Date: 08/11/2017
Review Created: 08/13/2017 09:02 AM
Benny C. on 08/08/2017
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Benny said this business was fast and very convenient.
Vehicle: Jeep Grand Cherokee
Category: Service
Service Date: 08/03/2017
Review Created: 08/08/2017
This review was collected via phone interview by Customer Research Inc.
Tiffany M. on 07/31/2017
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Overall Rating 1/5rating 1rating 1rating 1rating 1
Tiffany said this business diagnosed her vehicle with two different problems and gave her a quote. She had them do the job, they called her to let her know that it was done and also told her there was something else wrong. She didn't have the money to get that additional problem fixed. When she drove her vehicle away, it was still doing the same thing when she originally brought it in and they told her that it will still do that until the other problem is fixed. She was upset because she was told one diagnosis with a quote that she was prepared to pay for and then she was told there was an additional problem and she thinks she was taken advantage of because she is a woman. She had them put the original parts back on and she would fix the vehicle herself. She was also upset that they still charged her a diagnostics fee and wasn't refunded her money back. She said she is never going there again and she does not recommend them to anyone.
Vehicle: GMC Acadia
Category: Service
Service Date: 07/27/2017
Review Created: 07/31/2017
This review was collected via phone interview by Customer Research Inc.
Sheila G. on 07/28/2017
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Sheila said she appreciates the job they did. They got vehicle back to her in a timely manner.
Vehicle: Saab 9-7X
Category: Service
Service Date: 06/27/2017
Review Created: 07/28/2017
This review was collected via phone interview by Customer Research Inc.
Mike C. on 06/23/2017
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Mike said they're the best business he's gone to and they do the best work there is.
Vehicle: Chrysler 200
Category: Service
Service Date: 06/13/2017
Review Created: 06/23/2017
This review was collected via phone interview by Customer Research Inc.
Ken W. on 06/14/2017
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Ken said he had asked this business to install a rebuilt compressor, and they did. He had higher hopes that the entire air conditioning system would be fixed, and they only ended up getting the compressor functioning. Also, it is not cooling the vehicle. Still, they really did do everything he had originally asked for, and just charged for the labor. The vehicle runs fine now, and it does not make the noise it made before. The prices are good and everything is fine.
Vehicle: Nissan Maxima
Category: Service
Service Date: 06/09/2017
Review Created: 06/14/2017
This review was collected via phone interview by Customer Research Inc.
Calin G. on 06/14/2017
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Calin said this business was professional and they did a good job.
Vehicle: Mercedes-Benz S320
Category: Service
Service Date: 06/12/2017
Review Created: 06/14/2017
This review was collected via phone interview by Customer Research Inc.
George B. on 06/12/2017
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George said they did a good job.
Vehicle: Chevrolet TrailBlazer
Category: Service
Service Date: 06/09/2017
Review Created: 06/12/2017
This review was collected via phone interview by Customer Research Inc.
Michael S. on 06/12/2017
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Michael said Brian did an excellent job.
Vehicle: Hyundai Sonata
Category: Service
Service Date: 06/10/2017
Review Created: 06/12/2017
This review was collected via phone interview by Customer Research Inc.
CAROLYN N. on 06/05/2017
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"Great service..."
Brian and his staff go over and beyond in providing great service and care for our families vehicles...
Vehicle: Nissan Altima
Service Date: 06/02/2017
Review Created: 06/05/2017 03:32 PM
Michael P. on 05/27/2017
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Michael said his experience at this business was good, but the light went back on so he will be taking the vehicle back. The staff was nice, the service was quick and not expensive at all. He would go there again.
Vehicle: Nissan Maxima
Category: Service
Service Date: 05/23/2017
Review Created: 05/27/2017
This review was collected via phone interview by Customer Research Inc.
Ron K. on 05/19/2017
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Ron said he had a good experience.
Vehicle: Chevrolet Equinox
Category: Service
Service Date: 05/05/2017
Review Created: 05/19/2017
This review was collected via phone interview by Customer Research Inc.
Joaquin V. on 05/10/2017
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Joaquin said this business did not repair his problem and he had to bring the vehicle back in. The business still currently has the vehicle.
Vehicle: Saab 9-3
Category: Service
Service Date: 05/05/2017
Review Created: 05/10/2017
This review was collected via phone interview by Customer Research Inc.
Brian W., Owner at B&C Auto & Truck Service responded on 05/12/2017

Hello Joaquin We still have your vehicle because we are waiting on a part that you are going to provide.  We corrected one issue but are waiting on you to provide the other part. There was water spilt on the steering cloume which caused a few modules to get wet and cause issues. So at this time we are still waiting on your part which we also said we would install for free.

B&C AUTO AND TRUCK SERVICE
Mary C. on 04/21/2017
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Mary said she likes them a lot.
Vehicle: Chevrolet Malibu
Category: Service
Service Date: 04/13/2017
Review Created: 04/21/2017
This review was collected via phone interview by Customer Research Inc.
Reggie S. on 04/21/2017
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Reggie said the service was good.
Vehicle: Kia Optima
Category: Service
Service Date: 04/07/2017
Review Created: 04/21/2017
This review was collected via phone interview by Customer Research Inc.
Stephanie K. on 04/21/2017
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Stephanie said the business did a good job.
Vehicle: Pontiac Grand Am
Category: Service
Service Date: 04/17/2017
Review Created: 04/21/2017
This review was collected via phone interview by Customer Research Inc.
Bob V. on 04/19/2017
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Bob said this business was efficient.
Vehicle: Hyundai Azera
Category: Service
Service Date: 03/30/2017
Review Created: 04/19/2017
This review was collected via phone interview by Customer Research Inc.
Tom B. on 04/15/2017
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"Highly recommend B & C Auto"
B & C Auto is a great service shop, Brian is an honest & very trustworthy mechanic,we will continue to keep going here,thank you!
Vehicle: Nissan Frontier
Service Date: 04/13/2017
Review Created: 04/15/2017 06:09 AM
Displaying Review 1 - 20 of 24 in total