Overview

Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5rating 4.86

198 Reviews

99% Would Recommend
Latest Review over 2 years ago

Reviews


KK
Kevin K.
Arlington Heights, IL
Toyota Prius
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/27/2015 Category: Service
Kevin said this business had quality of service, fair prices, and they were courteous. This is an excellent business with quality service and he can trust them with his vehicle.
This review was collected via phone interview by Customer Research Inc.

MC
Michael C.
MT PROSPECT, IL
Chevrolet Corvette
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/26/2015 Category: Service
Michael said Chuck is a very honest person.
This review was collected via phone interview by Customer Research Inc.

JF
JOSEPHINE F.
Arlington Heights, IL
Buick LaCrosse
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/24/2015
So helpful and friendly.
My Mom is 93 years old. The Barnes crew take such good care of her, just like she was their own Grandma! Great work, fair price, and fast friendly service.

RD
Rob D.
Palatine, IL
Jeep Liberty
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/20/2015 Category: Service
Rob said the business provides good service.
This review was collected via phone interview by Customer Research Inc.

GS
Georgi S.
Arlington Heights, IL
Hyundai Accent
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2015 Category: Service
Georgi said this business is fast and did the work perfectly.
This review was collected via phone interview by Customer Research Inc.

RC
Robert C.
Prospect Heights, IL
Toyota Camry Solara
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/15/2015 Category: Service
Robert said they did the job properly and everything went fine.
This review was collected via phone interview by Customer Research Inc.

MK
Michael K.
Wheeling, IL
Ford Five Hundred
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/30/2015 Category: Service
Michael said this business did a good job and did what they promised.
This review was collected via phone interview by Customer Research Inc.

TS
TED S.
Grayslake, IL
Jeep Grand Cherokee
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/29/2015
Great communication of vehicle progress. Major engine rebuild, glad we could dave her.
Chuck did a great job communicating progress and issues.

RS
Roy S.
Mount Prospect, IL
Mercury Sable
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/29/2015 Category: Service
Roy said this business worked well with him and they were polite.
This review was collected via phone interview by Customer Research Inc.

MS
Mary S.
Arlington Heights, IL
Mitsubishi Montero Sport
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/26/2015 Category: Service
Mary said she has had no problems with this business.
This review was collected via phone interview by Customer Research Inc.

RW
Russ W.
Arlington Heights, IL
Buick LeSabre
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2015 Category: Service
Russ said they did a great job and he is very happy with them.
This review was collected via phone interview by Customer Research Inc.

CL
Chester L.
Lake Zurich, IL
Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2015 Category: Service
Chester said the employees were very hospitable. They gave him good advice.
This review was collected via phone interview by Customer Research Inc.

JF
JOHN J F.
Lake Zurich, IL
Jeep Liberty
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2015
Personal attention
My daughter broke down on toll way. Car towed to this shop via AAA. They called within a few hours with estimate, got the work done, called with update. We were in a tough spot and they helped us out. Well done! Would go out of my way to use their business

GS
Gerald S.
Chicago, IL
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2015 Category: Service
Gerald said the business has good service and do quality work.
This review was collected via phone interview by Customer Research Inc.

CW
CHRIS/JULIE W.
Prospect Heights, IL
Toyota Sienna
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/12/2015
Great service and excellent work
I had an inner for panel replaced on my Toyota van. It was done quickly and very well. They had tried fixing it for lower cost by just scraping it back on, but that eventually failed. The new part seems to be working very well!

RW
Richard W.
Prospect Heights, IL
Cadillac DeVille
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/24/2015 Category: Service
Richard said the business had good service but they were expensive.
This review was collected via phone interview by Customer Research Inc.

DK
DANIEL K.
Palatine, IL
Pontiac GTO
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/21/2015
Transparency
Chuck has great in-depth knowledge of the inner workings of the LS engines. Gave me options before and after the teardown of my blown engine. Really helps you stay within your target budget, even when they go above their labor rate, they help give you the good will. Very rare in this day and age!

JE
Jim E.
Prospect Heights, IL
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/21/2015 Category: Service
Jim said they did a good job. They really know what they are doing.
This review was collected via phone interview by Customer Research Inc.

RI
Robert/bob I.
Kenilworth, IL
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/17/2015 Category: Service
Robert said this business does the work properly and in a timely manner.
This review was collected via phone interview by Customer Research Inc.

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SAM Z.
Bolingbrook, IL
Ford E-350 Super Duty
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2015
Fast and efficient
My truck broke down in an area far from our office. Barnes towed us quickly, assessed the problem and called with pricing by the next day. The owner Chuck
was courteous and knowledgeable. Overall would recommend.

Displaying Review 1 - 20 of 198 in total