Overview

Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5rating 4.83

326 Reviews

98% Would Recommend
Latest Review 2 months ago

Reviews


DG
Dave G.
Beachwood, OH
Saturn VUE
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2018 Category: Service
Dave said the business was fine.
This review was collected via phone interview by Customer Research Inc.

DB
Dan B.
Independence, OH
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/07/2018 Category: Service
Dan said the owner was very hospitable towards him.
This review was collected via phone interview by Customer Research Inc.

PH
Peter H.
Cleveland, OH
Mazda Mazda6
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/26/2018 Category: Service
Peter said he trusts the business. The staff did a great job with correcting his vehicles issues.
This review was collected via phone interview by Customer Research Inc.

JD
Julie D.
Bedford, OH
Subaru Forester (Natl)
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/21/2018
Above and beyond
I am grateful that I found Bedford Auto Care. Frank, Jr. and Angie are wonderful to deal with and they always take the time to address all of my concerns about my vehicle. I would highly recommend Bedford Auto Care to everyone I know.

AB
Alex B.
Cleveland, OH
Volkswagen Passat Sedan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/20/2018 Category: Service
Alex said he has had no problems.
This review was collected via phone interview by Customer Research Inc.

GD
George D.
Bedford, OH
Dodge Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2018 Category: Service
George said the employees provided very good customer service. The work was great.
This review was collected via phone interview by Customer Research Inc.

RP
Randi P.
Bedford, OH
Chrysler 200
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/13/2018 Category: Service
Randi said she likes that it is a family owned business. They were up front and honest about the cost of the service. She enjoyed the customer care the staff provided.
This review was collected via phone interview by Customer Research Inc.

CJ
Chrystal J.
Bedford, OH
Ford Taurus X
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/26/2018 Category: Service
Chrystal said that the service was really professional and she appreciates that.
This review was collected via phone interview by Customer Research Inc.

KW
kendra W.
Bedford, OH
Chevrolet Malibu
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/19/2018 Category: Service
Spoke with Kendra's Mom. She said the staff communicate well.
This review was collected via phone interview by Customer Research Inc.

%D
%GAYLE D.
Solon, OH
Ford Fusion
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/15/2018
Great service
Bedford Auto Care is consistently excellent. Auto repair is explained to me; price is quoted and the repair is done within the given time frame.

JH
justin H.
Bedford, OH
Ford Focus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/15/2018 Category: Service
Justin said the staff is very knowledgeable. He said they are fairly priced.
This review was collected via phone interview by Customer Research Inc.

DP
Debbie P.
Twinsburg, OH
Honda Odyssey
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/13/2018 Category: Service
Debbie said the employees did a good job for her.
This review was collected via phone interview by Customer Research Inc.

TS
TOM S.
Bedford, OH
Jeep Patriot
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/12/2018
quick service
friendly and quick service

JS
Jesse S.
Oakwood Village, OH
Chrysler Pacifica
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/10/2018
Excellent Service
I know my vehicle is repaired the right way, the first time.

JR
Jack R.
Bedford Heights, OH
Chevrolet Silverado 1500
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/02/2018 Category: Service
Jack said he didn't like the price very well.
This review was collected via phone interview by Customer Research Inc.

YC
Yadira C.
Bedford, OH
Dodge Durango
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/28/2018 Category: Service
Yadira said she appreciated that the staff got all of the service to her vehicle done in one day. They were very friendly, and even waited after they had closed to get her vehicle in. She's looking forward to returning for future service needs.
This review was collected via phone interview by Customer Research Inc.

BB
Brian B.
Broadview Heights, OH
Ford Police Interceptor
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/24/2018
Another Great Service Visit
Came in for an oil change and discussed future maintenance needs for my vehicle. Was given some price quotes and was able to make an informed decision for my next visit.

NM
Natalie M.
Bedford, OH
Chevrolet Malibu
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/24/2018 Category: Service
Natalie said the manager and the staff were very kind and courteous.
This review was collected via phone interview by Customer Research Inc.

GH
Gary H.
Walton Hills, OH
Mazda Tribute
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/23/2018 Category: Service
Gary said the employees were friendly ,they kept him informed and they fixed the problem. However, the business was a bit expensive.
This review was collected via phone interview by Customer Research Inc.

AL
Arica L.
Northfield, OH
Honda Civic Coupe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/23/2018 Category: Service
Arica said the business was very timely and fixed everything how she wanted it.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 326 in total