Overview

Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5rating 4.7

232 Reviews

97% Would Recommend
Latest Review 8 months ago

Reviews


TM
Thomas M.
Bronx, NY
Mercedes-Benz E320
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/08/2018 Category: Service
Thomas said he would recommend the business.
This review was collected via phone interview by Customer Research Inc.
Neville D. from Bedford Park Motors Ltd responded on 03/19/2018

Thanks.

Neville Douglas
Owner
718-295-3806

CB
CHRISTOPHER B.
Bronx, NY
Mercedes-Benz ML350
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/04/2018
Excellent service
The timely response to what was needed and. Parts arrived on time and the mechanic started on the car. The waiting time was not that long besides it was not boring since they provide free WF to customers while they are waiting for their car. After the work was done. It was text driven to make sure everything was alright.
Neville D. from Bedford Park Motors Ltd responded on 01/05/2018

Thank you for your kind words, customer satisfaction is our priority.

Neville Douglas
Owner
718-295-3806

CS
Cliff S.
Bronx, NY
Mercedes-Benz E350
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/30/2017 Category: Service
Cliff said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.
Neville D. from Bedford Park Motors Ltd responded on 11/10/2017

Thank you, we appreciate your bussiness.

Neville Douglas
Owner
718-295-3806

PM
PAUL M.
Bronx, NY
Mercedes-Benz 380SL
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/23/2017
Great service
They are very professional and have a high degree of knowledge
Neville D. from Bedford Park Motors Ltd responded on 09/13/2017

Thank you for your  kind  words.

Neville Douglas
Owner
718-295-3806

PT
Pablo T.
Cranston, RI
Mercedes-Benz CLS550
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/28/2017 Category: Service
Pablo said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

NA
Nana A.
Bronx, NY
Audi A4
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/21/2017 Category: Service
Nana said it was too pricey.
This review was collected via phone interview by Customer Research Inc.

EW
Eric W.
Bronx, NY
BMW 328xi
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/17/2017 Category: Service
Eric said the staff at this facility were friendly but they advised him that they would not be able to work on it for a week because they person they needed to get it done was not there.
This review was collected via phone interview by Customer Research Inc.

EN
Edgar N.
Bronx, NY
Land Rover Range Rover Sport
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/18/2017 Category: Service
Edgar said his experience with this business was very good and they provided good service.
This review was collected via phone interview by Customer Research Inc.

EN
Edith N.
Bronx, NY
Mercedes-Benz C240
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/11/2017 Category: Service
Edith said this business does a good job.
This review was collected via phone interview by Customer Research Inc.
Neville D. from Bedford Park Motors Ltd responded on 01/12/2017

Thank you for your kind words.


BP
BRUCE P.
New York, NY
Mercedes-Benz 500SL
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/05/2016
Great customer service
Everytime I use Bedford Park Motors I am pleasently surprised by their customer service.
Neville D. from Bedford Park Motors Ltd responded on 11/29/2016

It is a pleasure for us pleased our customers.


RW
RONALD W.
Bronx, NY
BMW 325xi
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/16/2016
Quick service
Personal quick quality work

SB
Scott B.
New York, NY
Volvo V70
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/28/2016 Category: Service
Scott said he had a good experience. He will follow up with the business. His vehicle is still having problems and losing coolant.
This review was collected via phone interview by Customer Research Inc.

JC
Jim C.
Bronx, NY
BMW 545i
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/29/2016 Category: Service
Jim said this business is great. They did a really good job on his vehicle and it was done in a timely manner. The lady at the front desk was knowledgeable and a great help. She provided very good service and the mechanic is really good too.
This review was collected via phone interview by Customer Research Inc.
Neville D. from Bedford Park Motors Ltd responded on 06/30/2016

It is always a pleasure to service our customers, thank you for your kind words.


JU
Joseph U.
Old Bridge, NJ
Mercedes-Benz GL450
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/23/2016 Category: Service
Joseph said the business provided pretty good service.
This review was collected via phone interview by Customer Research Inc.

JM
Janice M.
New York, NY
Mercedes-Benz E320
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/27/2016 Category: Service
Janice said the business is pretty good and she would recommend them for service.
This review was collected via phone interview by Customer Research Inc.
Neville D. from Bedford Park Motors Ltd responded on 04/29/2016

Thank you very much.


KA
Kikelomu A.
Bronx, NY
Mercedes-Benz GLK350
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/07/2016 Category: Service
Kikelomu said she has been going to this business for a while. On the last visit, they changed the light and charged it on her bill. They have excellent customer service.
This review was collected via phone interview by Customer Research Inc.
Neville D. from Bedford Park Motors Ltd responded on 04/08/2016

Thank you, we always try to give our best service to our customers.


RW
RONALD W.
Bronx, NY
BMW 325xi
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/25/2016
Quick clean, in and out.
Normally i used a auto repair shop in mt. Vernon. However, this time i left the car in the morning and went to Brooklyn. When i returned the did not look at my car . I looked for a BMW repair shop which turned out to be Bedford Park motors. I was able to go get breakfast come back and wait 30 minutes and was out . Shop was clean professional . They serviced another car and we where both out. Price did not break me.
Neville D. from Bedford Park Motors Ltd responded on 03/01/2016

Thanks.


JM
John M.
Yonkers, NY
Saab 9-3
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/27/2015 Category: Service
John said he is very happy with the service which was provided.
This review was collected via phone interview by Customer Research Inc.

PE
Pershad E.
Bronx, NY
Infiniti Q45
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/25/2015 Category: Service
Pershad said he was happy with the service provided. His vehicle has been running better than before.
This review was collected via phone interview by Customer Research Inc.

PT
Pablo T.
Cranston, RI
Mercedes-Benz CLS550
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/30/2015 Category: Service
Pablo said they did a great job but thought it was a little expensive.
This review was collected via phone interview by Customer Research Inc.

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