Overview

Overall Rating 4.73/5Overall Rating 4.73/5Overall Rating 4.73/5Overall Rating 4.73/5rating 4.73

22 Reviews

95% Would Recommend
Latest Review about 1 month ago

Reviews


SB
Shayle B.
Lincoln, NE
BMW 5 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/17/2018 Category: Service
Shayle said they did a very good job.
This review was collected via phone interview by Customer Research Inc.

CW
CODY W.
Buick Enclave
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
10/15/2018
I won’t come back
I was not happy with the service while it was there the communication was really lacking. Not even a week later after spending a ton of money did I have another issue that could have easily been taken care of. Instead they claimed it wasn’t their fault. Not my kind of service.
BROUGH P., GENERAL MANAGER from Bigler Motors responded on 10/23/2018

I'm very sorry for the frustration that you encountered at Bigler Motors. We try very hard to make sure that all of our customers are happy with their experience. We understand that it is disappointing to have to spend money unexpectedly. Once again, I'm very sorry and I would be glad to discuss this with you in person or over the phone.

Brough Pickrell

JT
Jeremiah T.
Nebraska
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/15/2018 Category: Service
Jeremiah said the service is convenient, easy, and they do everything they say they are going to do.
This review was collected via phone interview by Customer Research Inc.

EA
Everett A.
Lincoln, NE
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2018 Category: Service
Everett said the employees were good to him. They answered his questions and helped him out when he needed them to.
This review was collected via phone interview by Customer Research Inc.

KL
Kandy L.
Lincoln, NE
Toyota 4Runner
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2018 Category: Service
Kandy said she would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

BK
Brandon K.
Lincoln, NE
Chevrolet Cavalier
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2018 Category: Service
Brandon said the business provided friendly service.
This review was collected via phone interview by Customer Research Inc.

SL
Steve L.
Lincoln, NE
Ram 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2018 Category: Service
Steve said the service at this business was great.
This review was collected via phone interview by Customer Research Inc.

RS
Renan S.
Adams, NE
Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2018 Category: Service
Renan said the staff was nice, quick, and provided good service.
This review was collected via phone interview by Customer Research Inc.

NT
Nicole T.
Seward, NE
Nissan Pathfinder
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2018 Category: Service
Nicole said the employees were very cordial and easy to work with.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Lincoln, NE
Kia Sedona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/05/2018
Highly Recommend
Went in for an oil change and vehicle inspection. We bought the 2016 Kia Sedona at Bigler. The van checked out great after our first 30,000 miles. The Service Department staff were friendly, the place was clean, had a nice waiting area and the service was great. Definitely will be back.

DH
Dylyn H.
Lincoln, NE
Kia Soul
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/23/2018 Category: Service
Dylyn said she has been going to this business since they opened. The staff is really nice.
This review was collected via phone interview by Customer Research Inc.

TB
Terri B.
Lincoln, NE
GMC Terrain
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2018 Category: Service
Terri said the employees treated her fairly and with respect. They were wonderful and took care of her vehicle right away. She appreciated all that they did. She wouldn't go anywhere else.
This review was collected via phone interview by Customer Research Inc.

CG
Chrystal G.
Davey, NE
Hyundai Azera
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/08/2018 Category: Service
Chrystal said the mechanics did a great job, they were courteous and did what they said they were going to do.
This review was collected via phone interview by Customer Research Inc.

TB
Terry B.
Bemidji, MN
Toyota Sienna
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/03/2018 Category: Service
Terry said the facility was there for him when he was hundreds of miles from home.
This review was collected via phone interview by Customer Research Inc.

BL
Bob L.
Lincoln, NE
Kia Soul
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/31/2018 Category: Service
Bob said the staff at the business took great care of him and they were very helpful.
This review was collected via phone interview by Customer Research Inc.

PH
Pat H.
Sutton, NE
Chevrolet Equinox
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/27/2018 Category: Service
Pat said they did a good job,
This review was collected via phone interview by Customer Research Inc.

JP
Jordan P.
Lincoln, NE
Chevrolet Equinox
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2018 Category: Service
Jordan said it was great service all around.
This review was collected via phone interview by Customer Research Inc.

SD
Seth D.
Lincoln, NE
INFINITI M35
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2018 Category: Service
Seth said the mechanic made everything really easy and the work turned out great. He also said the person running the place was super nice and he's glad his vehicle was done so fast.
This review was collected via phone interview by Customer Research Inc.

TP
Taylor P.
Lincoln, NE
Dodge Dart
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2018 Category: Service
Taylor said he was very satisfied.
This review was collected via phone interview by Customer Research Inc.

DS
Dennis S.
Lincoln, NE
Mazda Mazda3
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/13/2018 Category: Service
Dennis said he was overall pretty happy with his experience, the staff did a good job. It took a little bit longer than he would have liked due to a delay in the shipping of a part his vehicle needed.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 22 in total